Are You a Career Counselor? Many shop owners know most of their team wants to see how they fit…

We Must Communicate That We Are a High-Tech Industry. We must get up on our soap box and communicate…

I had an unplanned outpatient procedure recently, and as welcoming as the thought of relieving my pain, I also…

I previously wrote about five excuses we hear about why not hire a business coach or consultant. Read that…

If this blog post does not pertain to you, I bet you know someone who can benefit from this…

“We fix cars and trucks … all makes and models” is a strategy. Are you a Euro Specialist?  Are…

I admired a man who made deals on a napkin. The napkin has been an iconic representation of ideas…

Here is an idea that has come to reality that will contribute to you and your teams’ success.

My Techs Won’t Go To Training. Why technician training is critical to a profitable auto service business.

In December 2022, we released a very important episode with author and customer experience consultant John DeJulius. It is…

In a recent Town Hall on ‘Details’ we discussed the importance of a clean bathroom. Please don’t discount this…

There is so much traction inside our industry with shop owners that are building great cultures and top teams.…

Recently in episode 713 with Dr. Dave Weiman, we talked about handling toxic employees. The episode was a refreshing…

We’ve got over 1,100 episodes inside the Aftermarket Radio Network. And since our inception 7 ½ years ago, there…

Curiosity is a powerful tool. It helps us to stay open-minded and creative. Intuition is a way of knowing…