“Knowledge Without Theory Is Pretty Worthless.” [THA 385]
Recorded at the NAPA EV Ready Training Center in Canton, OH, Corey Evaldi, Dave Justice, and Matt Fanslow dive into the theory and science of the automotive industry. This episode covers critical topics, including electricity, the importance of proper training, and the principles behind EV components.
remarkableresults.biz/a385
How a Mentor Can Change Your Life [THA 384]
Discover the significance of mentorship with Bill Weaver, a NAPA Autotech Trainer, and his mentor, Jim Dzurik. They share personal stories and insights into their mentor-mentee relationship, highlighting how mentorship has profoundly impacted their lives and careers. The conversation delves into the importance of passing on knowledge and wisdom to the next generation. The episode emphasizes the value of seeking and offering mentorship to foster growth and personal development.
remarkableresults.biz/a384
Exploring Music, Leadership, and Company Culture [RR 962]
Dan Malloy explores themes of communication, leadership, and the transformative power of music. Dan shares his journey to becoming a singer, emphasizing the value of embracing failure and new opportunities. Both Carm and Dan highlight the significance of creating a supportive company culture centered around genuine commitment and helping others. The episode is filled with personal anecdotes, reflections, and practical insights for personal and professional development.
remarkableresults.biz/e962
The Impact of ‘Why’ in Learning and Diagnostics [RR 960]
Tanner Brandt covers critical topics such as the importance of curiosity, the ‘what, why, and how’ of learning, and the necessity of continuous education in the automotive industry. Tanner offers insights into diagnosing vehicles, solving complex problems, and the value of understanding the reasons behind every step in the repair process. This engaging discussion serves as a vital resource for technicians, shop owners, and trainers committed to staying ahead in the industry.
remarkableresults.biz/e960
Chilling Truths: The Impact of New Refrigerants in the Automotive Aftermarket [RR 955]
Recorded Live at the TST Big Event, Michael Ingvardsen, Global Technical Training Manager from Nissens, discusses the evolving challenges and advancements in automotive air conditioning systems, including the potential warranty issues arising from using alternative refrigerants. This episode is more than just a conversation; it’s a roadmap for staying informed, proactive, and environmentally conscious as we navigate the transition to new refrigerants.
remarkableresults.biz/e955
Shop Owner Reacts to His 360 Review From His Team [THA 380]
In this groundbreaking episode, shop owner Brin Kline undergoes a first-of-its-kind 360-degree review by his team. The session unveils insights into leadership, stress management, communication, team dynamics, and the importance of training. Through candid discussions, Brin and his team explore opportunities for growth and improvement, highlighting the value of feedback in enhancing leadership skills and business operations.
remarkableresults.biz/a380
The Impact of Internal Training [RR 954]
Chris Duffy, Production and Training Manager at AutoStream Car Care, discuss the company’s commitment to training and developing their technicians across nine Maryland locations. Duffy highlights the challenges of technician reluctance towards training and the strategies to encourage participation while respecting personal commitments. The conversation also covers the use of training platforms, the significance of certifications, and the fostering of a continuous learning culture within the automotive industry.
remarkableresults.biz/e954
The Commitment Principle: How to Build Trust and Drive Sales in the Auto Repair Industry [RR 953]
Dan Molloy shares insights from his new book, ‘The Language of Commitment: Will Speaking the Language of Commitment Make You Richer, Smarter, and Better Looking?’ and his unique approach to business growth through focusing on commitment-driven communication rather than mere information exchange.
remarkableresults.biz/e953
How To: Identify, Accept, and Overcome Dyslexia in Your Workplace [THA 378]
A profound discussion on dyslexia in the automotive industry. Learn the definition of dyslexia, its impact on learning and training, and strategies to support those with dyslexia. The episode emphasizes the value of recognizing the unique strengths and challenges of individuals with dyslexia, offering practical advice for employers, trainers, and individuals to enhance learning and professional development in the automotive industry.
remarkableresults.biz/a378
How To Offer The Best Customer Support Without A Quality Team: Spoiler Alert, You Can’t! [RR 950]
So You Think You Want To Open Your Second Location? [THA 377]
Industry shop owners discuss the challenges and strategies of opening and managing a second location. They explore the motivations behind opening additional shops, touching on wealth building, seeking new challenges, and planning for retirement. Carl Hutchinson emphasizes the importance of providing a growth path and career opportunities to attract and train the next generation of industry professionals. The conversation highlights the complexities of scaling a business and the need for strong leadership, financial planning, and a commitment to developing talent within the industry.
remarkableresults.biz/a377
The Driving Force: Extraordinary Results with Ordinary People [RR 948]
Andy Bizub explores the influential book “Driving Force: Extraordinary Results with Ordinary People” by Peter Schutz. Dive into the pivotal role of culture in business success with personal insights on maintaining a positive work environment. This episode is packed with wisdom for business owners and leaders seeking to improve their operations and team dynamics.
remarkableresults.biz/e948
What We Can Learn From The Falco Family Business [RR 947]
Rich Falco and his twin sons, Zack and Tyler, discuss the intricacies of family business succession in the automotive industry. The Falco’s share their personal experiences, emphasizing the value of learning through challenges and the significance of understanding both the technical and business aspects of the industry. They explore the dynamics of customer interaction, continuous professional development, and the evolving nature of automotive technology.
remarkableresults.biz/e947
ASE Subject Matter Experts [THA 376]
Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375]
Are You Measuring Sales by the Minute? [RR 944]
The Courage to Train: From Hawaii to Kansas City [RR 943]
23-year-old Evan Hansen, a young automotive professional from Hawaii, shares his enthusiasm for attending (by himself) Vision Hi-Tech Training & Expo and the invaluable in-person training he received. Find out what classes Evan attended and how he met shop owner Jim Fleischman, who took Evan under his wing for the remainder of the conference. The episode is a testament to the industry’s commitment to fostering professional development, training, mentoring, and camaraderie among its members.
remarkableresults.biz/e943
In 8 Years I’ve Been Through 68 Service Advisors [RR 942]
Recorded Live at Vision Hi-Tech Training & Expo, Jeremy O’Neal shares his journey of transforming a struggling business into a thriving enterprise, emphasizing the critical role of service advisor training. Jeremy also highlighted how understanding the business, the owner’s goals, and team dynamics is essential before implementing any training program. It’s not just about fixing cars; it’s about creating an exceptional customer experience that drives business success.
remarkableresults.biz/e942
Mentorship, Training and the Rise of Specialists [E941]
Recorded Live at Vision Hi-Tech Training & Expo, Rich Falco, and bilingual trainer Oscar Gomez, dive into the critical role of mentorship and training in the automotive industry. They discuss the rise of mechanical and technology specialists and the necessity for continuous education to keep pace with evolving technology. The conversation underscores the importance of experienced mentors guiding newcomers, advocating for a culture shift from traditional challenges to supportive mentorship.
remarkableresults.biz/e941
The Coach’s Toolkit: The Role of Coaches in Shaping Industry Leaders [RR 940]
Recorded Live at Vision Hi-Tech Training & Expo, discover the Coach’s Toolkit: The role of coaches in shaping personal growth and team development. Joe Marconi and Darrin Barney also tackle the challenges of screen addiction and social media’s impact on mental health and why the culture within your business is the engine that powers your shop’s success.
remarkableresults.biz/e940
Business Growth and Personal Development: Education, Delegation and Elevation [RR 939]
Recorded Live at Vision Hi-Tech Training & Expo, Greg Bunch discusses the critical role of education, delegation, and elevation in the automotive industry. Greg shares insights on the challenges of transitioning from technician to shop owner and the necessity of adopting a mindset conducive to business growth. He emphasizes the importance of professional development and the dangers of becoming addicted to problem-solving and the impact on business growth.
remarkableresults.biz/e939
Everything You Wanted to Know About Thermal Management Fluids But Were Afraid to Ask [RR 937]
Recorded Live at MACS (Mobile Air Climate Systems) 2024 Training Event & Trade Show, Adam Kimmel discusses the refrigerant and thermal management industry. He highlights the significance of air conditioning technology in vehicles, the essential use of fluorine in refrigerants, and the evolution of refrigerants for environmental safety.
remarkableresults.biz/e937
Daily Dose of Top Tier Training: Today’s Class [THA 371]
Research has shown that people will generally forget 90% of what they “learn” within 30 days unless it is reinforced.
Recorded Live at Vision 2024, David Boyes, President of Today’s Class, outlines the mobile app’s features, including gamification and personalized training paths. AJ Nealey and Patrick Roberts share how they’ve implemented the platform in their businesses, highlighting its impact on engagement, adaptability to individual needs and its role in fostering a culture of continuous learning and growth.
“It’s microdosing of training. It’s a set of daily questions on a daily basis. And what I love about it, it’s the question after the question. “How confident are you in your answer?” It’s low, medium, or high. You’re understanding their confidence level.” AJ Nealey
remarkableresults.biz/a371
Leadership in Times of Transformation [RR 933]
Dr. John Passante and Dr. Thomas Litzinger, titans of the automotive aftermarket industry, steer through the intricacies of professional development and organizational strategies. Some key takeaways: Innovation is non-negotiable, education is critical, and leadership makes the difference.
remarkableresults.biz/e933
Overcoming Struggle: You Must Pivot [THA 369]
Culture, Leadership, and Growth: This episode isn’t just about the nuts and bolts. It’s about the heart and soul of business—people, leadership, and culture. Shari Pheasant and Kenny Wedow don’t just share their successes; they get real about the struggles, too. They’ve both seen firsthand how the right climate can turbocharge a team’s performance and drive success.
remarkableresults.biz/a369