Latest Blog

Bring Your Education to Work. Leave Your Baggage at Home.

By Carm Capriotto, AAP | Jul 13, 2026

One line from HBO’s The Pitt hit me like a punch in the gut: “We bring our education to the job, not our baggage.” Think about that. How many people walk into your shop every morning carrying baggage instead of bringing value? The baggage might be an ego that refuses…

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All Articles and Blog Posts

Imagine

By Carm Capriotto, AAP | 05/27/2021

Imagine infecting today’s youth with a love of automobiles? Years ago so many of us learned to love cars…

You Can Help – Will You?

By Carm Capriotto, AAP | 05/21/2021

When I need to get up on my soapbox, I will. Here goes. You’ve gotten to know me over…

Developing Talent

By Carm Capriotto, AAP | 05/15/2021

I had the privilege to hear from a friend this past week on his commitment to developing the talent…

Tires Go Round and in the Bank

By Carm Capriotto, AAP | 05/11/2021

When I host and produce the weekly single subject Town Hall Academy, it gives me great reward to get…

Why Are You Loyal?

By Carm Capriotto, AAP | 04/17/2021

We needed a few groceries so we decided to pull into one of these megastores in the suburbs. To…

Are You Playing Checkers or Chess with your Resources?

By Carm Capriotto, AAP | 04/08/2021

I learned the game of chess years ago but never got into it, but rekindled my knowledge about chess…

Charging What You Are Worth – Part 2

By Carm Capriotto, AAP | 04/07/2021

We presented a Town Hall Academy on ‘Charging What You Are Worth’. It is amazing how many listens we…

Only Real Maple Syrup on My Pancakes

By Carm Capriotto, AAP | 03/23/2021

I will not order pancakes at a restaurant that doesn’t serve real maple syrup. I always wanted to understand…

Shop Fire – Protect Yourself

By Carm Capriotto, AAP | 03/14/2021

Sometimes I do, and sometimes I don’t comment in my blog about an episode recently released. I’ve got no…

Rant From a Listener

By Carm Capriotto, AAP | 02/21/2021

I get emails and messages regarding the awesomeness of the work we do in building a learning library of…

Beyond the Awards. The Story Behind the Story.

By Carm Capriotto, AAP | 02/07/2021

Early in 2021, I interviewed the recipients of the first annual AAPEX 2020 Awards; Shop Owner of the Year,…

Have You Felt the Impact?

By Carm Capriotto, AAP | 02/02/2021

Have you walked one of your regional malls lately? I recently spent time at our one big regional 1.6…

Knee Hurt?

By Carm Capriotto, AAP | 01/22/2021

Feet ache? Can’t see well? Back hurt? Does your knee hurt? You may need a specialist in each of…

Charging What You Are Worth

By Carm Capriotto, AAP | 01/16/2021

Of late there has been a lot of dialogue around my circles about being paid for the value you…

When We Teach

By Carm Capriotto, AAP | 01/04/2021

Have you learned and experienced the powerful adage ‘When We Teach We Learn’. Ask any trainer if it is…

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