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The Stark Reality of Pricing
On a recent road trip I could not help tot realize what we pay for water and yogurt in an airport. Add it up. No don’t, I don’t want you to get upset. Ever had a drink at a nice resort? Just a ‘well’ drink (inexpensive liquor). How about $18.…
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Mastering
Mastering I recently saw a Lexus commercial that was themed ‘Mastering’. If you are like me and look outside…
No One Gets There Alone
I did it my way. Remember the song? If I would ask any successful business person if they flew…
Down Time – What To Do With It!
For many of us, there is some extra time in our schedule. Imagine the times we used to think…
Binge Worthy Listening Part 1
We may have some downtime on our hands as we deal with COVID-19 It is time to schedule training…
Secret Sauce. Really?
Secret Sauce. Really? Keeping secrets thinking that someone will duplicate what and how you do things is furthest from reality
Eleven Tips for Creating ‘Extreme Employee Loyalty’
It is not important that you love to come to work and enjoy what you do? With my ear…
The Power of Your Story is Effective Marketing
I picked up a book recently and could not put it down. I mean it. It grabbed me and…
Do You Know the Enemy of Leadership?
I recall a few leadership lessons I learned in my life that continue to haunt me. I would bet…
Technician Training Strategies and Rewards
Training is a top-five strategy in the automotive service business. Shop owner CEO’s must focus on culture, marketing, financial…
Succession – Planning One of Your Biggest Decisions
Ready to Sell Or Succeed Your Business? Is Your Business Attractive to a Potential Buyer? Do You Have an…
The Extreme Value of Shop Tours
I will never forget putting a call out to shop owners who wanted to tour of Frank European in…
Ready for your next shop?
I am one of the luckiest people in the industry, I get a chance to pull together smart people…