What Needs to be in Your Marketing Plan Right Now [RR 524]
You can also watch the video of this podcast HERE. Dori Eppstein is the Founder and President of Amazing Women in Automotive and is an Automotive Coach/Consultant for ESi. She grew up in Southern California and started off in the auto repair industry handling the marketing for her brother’s first shop. She learned more about…
Listen and view episode notesSurviving an Economic Downturn [THA 165]
Ron Ipach, co-founder or Repair Shop Coach, has helped over 5536 auto repair shop owners to get and keep all the top-quality customers they can handle. Marketing auto repair services are all he does. He lives, eats, and breathes it every day. He has seen, heard, and tested practically every kind of marketing there is out…
Listen and view episode notesAutomotive Instructors Move to Online Training Amid Pandemic [RR 523 ]
Kevin Holzworth, is currently working as an Assistant Professor of Automotive Technology at Montana State University-Northern in Havre, MT. Kevin started his career at MSU-Northern where he earned his 4-year undergraduate degree in Automotive Technology. Upon graduation, Kevin went to work as a technician at Ressler Motors in Bozeman, MT for 5 years. Throughout his…
Listen and view episode notesLift Safety with Rick White [RR 522]
Rick White, President and Lead Coach for 180BIZ, an auto repair shop training and business coaching company. He also owned and managed several successful automotive repair shops. Early in his career, Rick got his arm stuck under a vehicle while working underneath it. He managed to get out safely but it was a wake up…
Listen and view episode notesFinal Inspection – Quality Controls & Covid-19 [Bonus 07]
Chris Cloutier, is co-owner of Golden Rule Auto Care in Dallas Texas and CEO of Auto Tex Me. He spent many years in the software industry developing solutions for companies like Southwest Airlines, and Wyndham Intl. He’s worked for companies that understood the marriage of service and software, and have applied it in an effective…
Listen and view episode notesCovid-19 Aftermarket Panel Discussion ‘Business as Unusual’ [Bonus 06]
Panel: Bill Haas, Hass Performance Consulting Tom Ham, Autocentric and Automotive Management Network, Grand Rapids, MI Greg Skolnik, Motor Works, Rockville, MD Bill Nalu, Interstate Auto Care, Madison Heights, MI Talking points: Some back-office workers aren’t at work. They can work remotely Some states have loans and grants Greg Skolnik is applying for SBC application.…
Listen and view episode notesSurvival Tactics – Covid-19 with Chris Cloutier and Dennis McCarron [RR 521]
Chris Cloutier is co-owner of Golden Rule Auto Care in Dallas Texas and CEO of Auto Tex Me. He spent many years in the software industry developing solutions for companies like Southwest Airlines, and Wyndham Intl. He’s worked for companies that understood the marriage of service and software, and have applied it in an effective way.…
Listen and view episode notesCovid-19 Think Tank Panel Discussion for Unprecedented Times [Bonus 05]
This is a bonus episode number 5 and a replay of a CarmCast I did this past week. Because we are in unprecedented times I decided to release this special CarmCast as a podcast of a Covid-19 Thinktank from March 18th. For many aftermarket professionals, you’ve prepared for an event like this. Your disaster plan…
Listen and view episode notesBecoming a LEAN Technician [RR 520]
Jarrod Alexander from BG Automotive, Fort Collins, CO. Jarrod shares his experience with his first-ever training seminar on becoming a ‘LEAN’ technician. Key Talking Points: Technician to trainer at ASA ColoradoAlways strives to be efficient technician, servicing customers Started to have health issues- forced to slow down and work smarter not harder Owner signed…
Listen and view episode notesKnowing All About ADAS Will Make You a Smarter Technician [RR 519]
Ben Johnson, Director, Project Management, Mitchell 1 ADAS training class- training is maintenance, instructors need the training to give a training class Full class- many was their first time hearing about ADAS ADAS is not a “thing” it is industry generated category- each car company will use different terms for ADAS systems (ex: blind-spot monitoring),…
Listen and view episode notesUnprecedented Times – Covid-19 [Bonus 4]
Bonus Episode 04 Coping with the Covid-19 Pandemic. Being involved to help the industry. What can I do to help you. Email Carm HERE. Be socially involved and in touch with the show: Facebook Twitter Linked In Email Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser and many more. Mobile Listening APP’s…
Listen and view episode notesKelly Moore – Enticing our Youth to have a Career in the Aftermarket [RR 518]
Kelly Moore Dr. Kelly Thumm Moore has over 20 years of experience in the career-focused higher education industry. She currently serves at Campus President for Lincoln College of Technology – Denver, a career-focused college offering certificate and degree programs in the automotive and skilled trades fields. Her previous experience includes presidencies for Westwood College and Career Colleges…
Listen and view episode notesStop Being Afraid – Bryan Gossel [RR 517]
Bryan Gossel, BG Automotive, Fort Collins, CO. Brian’s Previous Episodes HERE. Key Talking Points: Started as technician and service writerNo structure, education, or much training from shop owner Owner didn’t see value in outside training Bryan exemplified natural leadership, intuition and communication Partnered together to also buy motorcycle parts and accessory business- had to shut down…
Listen and view episode notesOur Customers Don’t Know How We Make Our Sausage and it is Time They Learned [RR 516]
Carolyn Coquillette of Luscious Garage, San Francisco, CA chairs the ASCCA Connected Cars Committee, serves on the ASCCA Board of Directors and is active in her local San Francisco chapter. She’s also the Founder and CEO of Shop-Ware. Look for Carolyn’s other episodes HERE. Scott Brown is an ASE Master Certified Automobile Technician with over three…
Listen and view episode notesGrowing Your Business and Striving for Greatness – Kirk Richardson [RR 515]
Kirk Richardson is a young and successful entrepreneur. Born into a blue-collar, hard-working family, he was a below-average student in high school and college. At the age of 22, he left school and started his first business. He bought his first three-bay shop at the age of 24. Seven years later he bought his second…
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