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People Support What They Help Create
There’s a lot of talk about culture. It’s often treated like an enigma, something you can’t touch, hard to define, yet undeniably one of the most important elements of any successful business. In the best automotive service operations, culture isn’t accidental. It’s intentional. It’s built into the fabric of the…
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How Frank Lloyd Wright got me going for Broke!
It was a rainy weekend with close friends visiting from Florida. This summer has been very rainy so far;…
Eleven Rules for Life!
It’s great to find a top ten or eleven list of great common sense rules that, for the most…
Top 10 List!
Do you have a list of your top customers? I’m sure you do. However it may be in…
Woody Allen was right: ‘80% of life is showing up’!
This quote is taken from a book a book by George Lois called Damn Good Advice. George Lois…
Don’t Chase The Pain
I had some bad pulled muscles in my neck so I decided to get a massage. I explained to…
How Would I Beat Us!
How would I beat us? What a novel approach to making sure you are firing on all cylinders. A…
Let passion drive your success.
‘Stop chasing the money and start chasing the passion’, Tony Hsieh. Entrepreneur Tony Hsieh must know what he is…
Perfect Customer. Shaping YOUR Avatar.
Have you spent time developing who your target customer is? Do you really know when that ‘perfect customer’ walks…
Starbucks: A Lesson In Value
David Fishof’s book ‘Rock Your Business’ was a great read. If you wanted to know about Rock ‘n’ Roll…
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