Streamlining Workflow: Shop-Ware’s New TechApp for Technicians [RR 843]
Recorded Live at Vision 2023, this episode features Carolyn Coquillette, CEO of Shop-Ware, discussing the release of their new mobile application, TechApp, designed to help technicians manage their work more efficiently. The app allows technicians to view a list of current jobs, track their time on individual services, and easily document findings and results, including inspections. The episode also touches on the challenges of building software for the automotive industry and the importance of customer feedback in the development process.
Using My Dashboard to Find Trends [THA 317]
Dashboards are a valuable tool for businesses as they provide a quick and easy way to visualize and analyze key data and metrics in real time. Hear from two shop owners as they discuss how dashboards improve decision making, increase productivity, and enhance collaboration and accountability with your team.
What Is Your Duration of Service? Carolyn Coquillette [RR 810]
Recorded Live at the 2022 Transformers Summit with Carolyn Coquillette, founder and CEO of Shop-Ware. Carolyn discusses a spotlight of Shop-Ware called ‘Duration of Service.’ This feature tracks how long a customer’s car is in your shop. The customer experience and your profits depend on the number of hours each car is in which stage of production.
RR 115: Doug Grills from AutoStream Car Care Center
Listen to the entrepreneurial journey of Doug Grills from AutoStream Car Care Center. Along with his partner Rick Levitan they brought their base experience from their former positions with a fortune five company to build a four store automotive service company. As Doug tells it they brought a lot of business savvy with them when…Listen and view episode notes
RR 099: Randy Lucyk from Kalkaska Midas
Randy Lucyk from Midas in Kalkaska, MI is a very interesting entrepreneur. Randy is one strong aftermarket thinker and informally among Midas dealers he is known as the data and IT guy. We covered some great ground in this episode and I promise a lot of very good gems of wisdom for the taking. Randy…Listen and view episode notes
RR 089: Larry Moore from Larry’s Auto Works
Larry Moore is the President of Larry’s Auto Works, a family owned automotive service and repair center located in Mountain View California since 1972. Larry and his wife of 49 years, Laurie lead the team at their 11,500 square foot shop with 15 bays. They employ 4.5 technicians a shop manager, service adviser, driver, and…Listen and view episode notes