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The Power of Margin

By Carm Capriotto, AAP | Jun 30, 2025

We hear a lot about KPIs (Key Performance Indicators), Net Operating Income, bay and specialist efficiency, sales, and productivity are among other critical, manageable metrics that account for a profitable business. I also want to shine a strong light on the power of margin. Yes, the profit margin on parts…

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Why Are We Missing So Much?

By Carm Capriotto, AAP | 04/21/2024

In today’s fast-paced world, time is a luxury only a few can afford to waste. We risk missing valuable…

The Rise of the Mechanical and Technology Specialists

By Carm Capriotto, AAP | 03/17/2024

The Rise The Declaration is out. We are embarking on a monumental change in our Job Titles in the…

But! However! Replace Them.

By Carm Capriotto, AAP | 02/20/2024

Move from But or However to NOW. Guilty, Your Honor, as Charged. ‘But’ is a staple word that we…

Does Luck play a role in our success?

By Carm Capriotto, AAP | 02/05/2024

Balancing the roles of hard work and luck in achieving success is a fascinating and complex topic. We do…

Hello 2024!

By Carm Capriotto, AAP | 01/22/2024

We are twenty-two into the new year. So, big deal, right?  Did you set any goals for 2024? Complete…

Business Advisor vs. Business Coach

By Carm Capriotto, AAP | 01/01/2024

It is important to understand the distinction between a business coach and and advisor and how they can serve you differently.

Do We Value the Knowledge We’ve Learned?

By Carm Capriotto, AAP | 12/26/2023

Many have said on our podcast that it takes 10,000 hours to master a skill. That number seems daunting.…

So Happy Making 2% Net Profit. Really?

By Carm Capriotto, AAP | 12/17/2023

Should I be happy for you when you say that you made 2% net profit in my business? It’s…

I Don’t Think So

By Carm Capriotto, AAP | 11/20/2023

Please don’t think training is good for you, like food, exercise or sleep. I’ve heard every excuse that includes…

Do You Really Value Your Investment?

By Carm Capriotto, AAP | 11/13/2023

I’ve been listening to stories about getting the courage to charge enough. Be it labor rate or proper margins…

 Go With Your Gift, Really

By Carm Capriotto, AAP | 11/09/2023

If you’ve taken any individual evaluation, you can learn much about yourself and how and why you do things.…

You Make ALL that Money!

By Carm Capriotto, AAP | 10/13/2023

There is a misconception by many team members that every dollar you take in goes into the owner’s pocket.…

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