FTR 041: Keith Williamson – Change or Be Changed and Commit to be a Forever Student
Keith Williamson is the owner of Williamson’s Repair and Tire in Bondurant, IA for over 20 years. He is a member of Midwest Auto Care Alliance (MWACA) where he leads the Shop Owner Support Group (an amazing group of shops) in Iowa. He and his team focus on the customer experience, as well as Hybrid, Electric and emerging vehicle Technologies. He recently added a solar array to his building and uses a Toyota Prius and Chevrolet Volt as shuttle vehicles and plans to add more hybrid and electric vehicles as they continually update their loaner fleet. He is a member of RLO Training’s Bottom Line Impact Group for 4 years. Listen to Keith’s previous episodes HERE.
Key Talking Points
- Don’t resist change
- Always be learning
- He decided to get into Hybrids and it was a great decision for him
- Continual training
- Adapting to technology
- Charging what you are worth
- Take management classes
- The technician shortages goes away if you compensate them based on their knowledge
- You need to become more profitable
- Learn how to do that
- Remove the downers that are bringing your culture and team down
- Implement what you learn
- A special thanks to Keith Williamson for sharing his passion – For The Record.
- Books mentioned in the content library HERE
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About the author, Carm Capriotto, AAP
Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.
Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.
As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.
Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!