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The Power of Meshing
Here’s what struck me: meshing isn’t just a noun describing how gears work together. It’s a verb. It’s an active choice we make every day as leaders.
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How Good Are Your Customer Basics?
Flour, water, salt, and yeast makes bread. Just about every recipe has these ingredients. That’s pretty basic and most…
A Rolling Billboard Got Me Thinking
Traveling on the New York State Thruway I came upon a semi with a massive ad, on its back…
Ingenious. Clean – Part of the New Normal
Visiting a Tim Hortons Coffee shop I experienced what is the new normal as it comes to cleanliness at…
Mastering
Mastering I recently saw a Lexus commercial that was themed ‘Mastering’. If you are like me and look outside…
No One Gets There Alone
I did it my way. Remember the song? If I would ask any successful business person if they flew…
Down Time – What To Do With It!
For many of us, there is some extra time in our schedule. Imagine the times we used to think…
Binge Worthy Listening Part 1
We may have some downtime on our hands as we deal with COVID-19 It is time to schedule training…
Secret Sauce. Really?
Secret Sauce. Really? Keeping secrets thinking that someone will duplicate what and how you do things is furthest from reality
Eleven Tips for Creating ‘Extreme Employee Loyalty’
It is not important that you love to come to work and enjoy what you do? With my ear…
The Power of Your Story is Effective Marketing
I picked up a book recently and could not put it down. I mean it. It grabbed me and…
Do You Know the Enemy of Leadership?
I recall a few leadership lessons I learned in my life that continue to haunt me. I would bet…
Technician Training Strategies and Rewards
Training is a top-five strategy in the automotive service business. Shop owner CEO’s must focus on culture, marketing, financial…
