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Be Careful of the Limitations You Fight For

By Carm Capriotto, AAP | Jul 13, 2025

Be Careful of the Limitations You Fight For — Inspired by Jim Kwik Jim Kwik says, “If you fight for your limitations, you get to keep them.” We probably all know that we like to stay within our comfort zones whenever possible. But the truth is, we often do more…

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No One Gets There Alone

By Carm Capriotto, AAP | 07/09/2020

I did it my way. Remember the song? If I would ask any successful business person if they flew…

Down Time – What To Do With It!

By Carm Capriotto, AAP | 04/20/2020

For many of us, there is some extra time in our schedule. Imagine the times we used to think…

Binge Worthy Listening Part 1

By Carm Capriotto, AAP | 03/17/2020

We may have some downtime on our hands as we deal with COVID-19 It is time to schedule training…

Secret Sauce. Really?

By Carm Capriotto, AAP | 03/01/2020

Secret Sauce. Really? Keeping secrets thinking that someone will duplicate what and how you do things is furthest from reality

Eleven Tips for Creating ‘Extreme Employee Loyalty’

By Carm Capriotto, AAP | 10/19/2019

It is not important that you love to come to work and enjoy what you do? With my ear…

The Power of Your Story is Effective Marketing

By Carm Capriotto, AAP | 07/30/2019

I picked up a book recently and could not put it down. I mean it. It grabbed me and…

Do You Know the Enemy of Leadership?

By Carm Capriotto, AAP | 06/16/2019

I recall a few leadership lessons I learned in my life that continue to haunt me. I would bet…

Technician Training Strategies and Rewards

By Carm Capriotto, AAP | 05/29/2019

Training is a top-five strategy in the automotive service business. Shop owner CEO’s must focus on culture, marketing, financial…

Succession – Planning One of Your Biggest Decisions

By Carm Capriotto, AAP | 05/15/2019

Ready to Sell Or Succeed Your Business? Is Your Business Attractive to a Potential Buyer? Do You Have an…

The Extreme Value of Shop Tours

By Carm Capriotto, AAP | 04/30/2019

I will never forget putting a call out to shop owners who wanted to tour of Frank European in…

Ready for your next shop?

By Carm Capriotto, AAP | 04/21/2019

I am one of the luckiest people in the industry, I get a chance to pull together smart people…

Seeding Our Future Technicians is Your Responsibility.

By Carm Capriotto, AAP | 12/13/2018

I keep hearing about that greatest challenge in the aftermarket, a technician shortage. Recently instead of listening to the…

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