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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

The Driving Force: Extraordinary Results with Ordinary People [RR 948]

Apr 23, 2024

What We Can Learn From The Falco Family Business [RR 947]

Apr 19, 2024

ASE Subject Matter Experts [THA 376]

Apr 18, 2024

Road to NAPA Auto Care Gold Certified: From Technician to Owner of 6 Locations [RR 946]

Apr 16, 2024

A Better Road to Success: Navigating Your SMS and Customer Rapport [RR 945]

Apr 12, 2024

Industry SWOT: Strengths Weaknesses Opportunities Threats [THA 375]

Apr 11, 2024

Are You Measuring Sales by the Minute? [RR 944]

Apr 9, 2024

The Courage to Train: From Hawaii to Kansas City [RR 943]

Apr 5, 2024

How to Huddle [THA 374]

Apr 4, 2024

In 8 Years I’ve Been Through 68 Service Advisors [RR 942]

Apr 2, 2024

Mentorship, Training and the Rise of Specialists [E941]

Mar 29, 2024

Shop Owner Mastermind [THA 373]

Mar 28, 2024

The Coach’s Toolkit: The Role of Coaches in Shaping Industry Leaders [RR 940]

Mar 26, 2024

Business Growth and Personal Development: Education, Delegation and Elevation [RR 939]

Mar 22, 2024

The Evolution of Automotive Technology Training [THA 372]

Mar 21, 2024

Are You Addicted to Social Media? [RR 938]

Mar 19, 2024

Everything You Wanted to Know About Thermal Management Fluids But Were Afraid to Ask [RR 937]

Mar 15, 2024

Daily Dose of Top Tier Training: Today’s Class [THA 371]

Mar 14, 2024

Measuring Technician Performance with Scorecards and Analytics [RR 936]

Mar 12, 2024

The Rise of the Mechanical and Technology Specialist [RR 935]

Mar 9, 2024

From Shop Owner to Trainer [RR 934]

Mar 8, 2024

Coaches Lab: Benefits and Succession [THA 370]

Mar 7, 2024

Leadership in Times of Transformation [RR 933]

Mar 5, 2024

Make Every Detail Count: What Message Are You Sending to Customers? [RR 932]

Mar 1, 2024

Overcoming Struggle: You Must Pivot [THA 369]

Feb 29, 2024

So You Think You Understand Coolants? [RR 931]

Feb 27, 2024

Al Dente Excellence: The PASTA Method [RR 930]

Feb 23, 2024

Meet the 2024 Mobile A/C Pioneer Award Winners [THA 368]

Feb 22, 2024

Preventing Water Pump Comebacks [RR 929]

Feb 20, 2024

Engineering School Taught Me How To Think [RR 928]

Feb 16, 2024

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The BACK CATALOG - Listed By Most Recent

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01/09/2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01/06/2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01/02/2026

Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]

12/30/2025

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

12/26/2025

When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

12/23/2025

The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

12/19/2025

The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

12/16/2025

The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

12/12/2025

The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

12/09/2025

Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

12/05/2025

The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

12/02/2025

Building a Foundation to Prevent Employee Turnover [THA 461]

11/28/2025

People Love to Buy, They Don’t Like to Be Sold [RR 1067]

11/25/2025

Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]

11/21/2025

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

11/18/2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

11/14/2025

Helping People Do Life in Auto Repair [RR 1065]

11/11/2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

11/07/2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11/04/2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10/31/2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10/28/2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10/24/2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10/21/2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10/17/2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10/14/2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10/10/2025

Building an Essential Skilled Automotive Career [RR 1060]

10/07/2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10/03/2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09/30/2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09/26/2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09/23/2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09/19/2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09/16/2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09/12/2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09/09/2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09/05/2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09/02/2025

Ring to Revenue: The Power of the First Hello [THA 448]

08/29/2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08/26/2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08/22/2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08/19/2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08/15/2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08/12/2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08/08/2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08/05/2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08/01/2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07/29/2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07/25/2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07/22/2025