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Stress Busters to Deal with the Emotional Roller Coaster – Dr. Dave Weiman [RR 579]

Stress Busters to Deal with the Emotional Roller Coaster – Dr. Dave Weiman – RR 579

This year was like any I ever remember. I’m sure you have the same sentiment. COVID-19 hit us and the uncertainty of dealing with protection, safety, and serving our clients was and is a huge part of our daily lives. We are still figuring out our new normal and with it comes new struggles. With that comes mental stresses of all kinds and the roller-coaster swings that can cause emotional highs and lows.

I’m with Dr. David Weiman. He is the president of Weiman Consulting, a leadership consulting firm in Philadelphia PA. He is also an adjunct Assistant Professor at Widener University’s Institute for Graduate Clinical Psychology, and he is a Certified Performance Coach through Johnson & Johnson’s Human Performance Institute. He will talk about keeping clients, overcoming the stress that the pandemic has thrust upon us all and how we can show gratitude to the people we care about.

I so enjoyed this discussion with Dr. Dave and I’m sure you’ll take some great advice on dealing with stress and showing your gratitude. Find the key talking points at remarkableresults.biz/e579

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Shop Talk 9: The Ladies Have a Lot To Say [RR 577]

Shop Talk 9 – The Ladies Have a Lot to Say – RR 577

Three lady shop owners that will speak to marketing to women, offer their perspective on margins and cost management, how the pandemic has made important changes and how it changed the hiring process. Will you agree, take exception from their ideas or gain a new insight.

The panel: Jamie Carlson from Ervine’s Auto Repair, who was honored as the Female Shop Owner of the Year 2019 from AutoCare’s Women In Auto Care, Emily Chung
AutoNiceh in Markham, Ontario, and Rachael Wacha from City Auto Repair, Gainesville, FL.

Find the key talking points at remarkableresults.biz/e577

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Remedy: Shop has Case of COVID-19 [RR 546]

Kirk Richardson is a young and successful entrepreneur. Born into a blue-collar, hard-working family, he was a below-average student in high school and college. At the age of 22, he left school and started his first business. He bought his first three-bay shop at the age of 24. Seven years later he bought his second shop,…

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Status of the Aftermarket – Journalist Mark Phillips [RR 538]

Mark Phillips is editor and publisher of Aftermarket Intel and has been in the automotive aftermarket for more than 12 years. Previously, he was editor of newspapers in several cities in Ohio and Boston. He is a graduate of Ohio Wesleyan University.   Aftermarket Intel HERE. Key Talking Points: Automotive industry- essential industry during the pandemic…

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Looking Ahead to the New Normal -Part 1 [THA 170]

The Panel: Kevin Eckler is a native New Englander who moved to New York State’s Hudson Valley with his parents back in the mid-1980’s.  Kevin began his automotive career at the age of 14, pushing a broom in a mom and pop shop in Rhode Island, he attended a trade school, graduating at the top of…

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What Needs to be in Your Marketing Plan Right Now [RR 524]

Dori Eppstein is the Founder and President of Amazing Women in Automotive and is an Automotive Coach/Consultant for ESi. She grew up in Southern California and started off in the auto repair industry handling the marketing for her brother’s first shop. She learned more about the business challenges auto repair shop owners face through working…

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Surviving an Economic Downturn [THA 165]

Ron Ipach, co-founder or Repair Shop Coach, has helped over 5536 auto repair shop owners to get and keep all the top-quality customers they can handle. Marketing auto repair services are all he does. He lives, eats, and breathes it every day. He has seen, heard, and tested practically every kind of marketing there is out…

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Final Inspection – Quality Controls & Covid-19 [THA 164]

THA 164 Final Inspection – Quality Controls

We are tackling Quality Controls and the Final Inspection. This episode aired live during the Covid-19 Pandemic and will become an important listen not only for the power of a good Quality Control process but how the Coronavirus weaved into this conversation.

In this episode I’m joined by Chris Cloutier, Golden Rule Auto Care and CEO of Autotext.me and Tom Ham, Auto Centric, Grand Rapids, MI and Automotive Management Network and
Frank Scandura, Frank’s European, Las Vegas.

This team does have strong Final Inspection QC – Quality Control practices. They share why they do it, what they’ve learned, that we are human and make mistakes which is the strongest reason for a good Final QC process and we also spice this conversation with their practices in light of the Covid-19 pandemic.

There is no need to take notes. If you want them go to remarkableresults.biz/a164 /// on my website! On the show notes page find my guests bio’s and links to their previous episodes. Also the lists Chris Cloutier offered are also linked there.

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