Gain Commitment From Your Team: Lead From the Front [AW 182]
Tom Palermo discusses the importance of continuous training for technicians, the increasing average age of vehicles, and his strategies for fostering a positive company culture and building strong customer relationships. He also discusses the challenges and opportunities presented by electric vehicles and the importance of hands-on training.
remarkableresults.biz/aw182
EV Fire Safety: Exploring Risks and Solutions [RR 869]
What are the hidden risks associated with Electric Vehicles (EVs)? Multi-shop owner and District Chief of the Troy Fire Department Donnie Hudson and mechanical engineer and Captain of the Troy Fire Department, Pat Durham, discuss the importance of awareness and proper training for EVs. EV fires can be complex and involve risks of corrosion, and short circuits. Education and training are crucial for firefighters, first responders, and automotive professionals to ensure EV safety. Working on EVs can also have insurance implications, with potential surcharges. Despite the risks, being prepared and knowledgeable about EVs is critical when handling damaged vehicles.
remarkableresults.biz/e869
Exploring the Changing Trends in Engine Oil: From Viscosity Grades to Fuel Efficiency [RR 867]
Host Carm Capriotto welcomes Lee Rhodus, Territory Sales Manager for Deckman Oil, to discuss the current state of the oil industry. They delve into the history of Deckman Oil, the importance of oil in various industries, and the different types of motor oil available. They also touch on engine oil viscosity grades, the advancements in additive technology, and the challenges faced by repair shop owners in managing different oil inventories.
remarkableresults.biz/e867
New Build in 4 Months: A Look Inside [AW 164]
A new build in 4 months? How did Bill DeBoer do it?! When his father suggested knocking down an office building and building a shop in its place, Bill didn’t hesitate. He took charge of the project, handled the financing, and oversaw the construction. This podcast episode is filled with insights on fleet management, business strategies, and the importance of having a reliable network of professionals.
remarkableresults.biz/aw164
“Profitable Fleet Management for Small and Medium Businesses” Bill Deboer [RR 831]
“Keep a cool quarter of a million? Or give it away…. You’d think that was self-evident, but usually, companies are unintentionally giving it away. If you’re like most of our clients, you’ve got enough worries on your plate when it comes to making sure everything in the business is running smoothly. You don’t have the…
Listen and view episode notesForecasting Your Future [RR 826]
The future is here, consolidation is already happening. The middle-level shops will now be at the bottom end of the bell curve. What are the trends at the OEM level? Is Uber/Lyft the fleet of the future? What is the outlook of the changing service aftermarket? Recorded Live at the 2022 Institute Summit, Michael Smith, Brian Bates, and AJ Nealey discuss the future; it is happening sooner than we think.
remarkableresults.biz/e826
Extended Car Warranties – Greg Buckley [AW 141]
On Record with Greg Buckley. Greg discusses extended car warranties. You must educate your customer!
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Fleets: Our Next Frontier- Lee and Kelli Weatherby [AW 132]
Guest host and shop tour with Lee and Kelli Weatherby, Accurate Automotive, Mesa, AZ. Find out how they are expanding their fleet business.
remarkableresults.biz/aw132
Fixing Fuel Pump Comebacks – Malcolm Sissmore [RR 796]
Live at AAPEX 2022, we are in the studio with Malcolm Sissmore, VP of Sales and Marketing for Delphi Technologies. Malcolm discusses aftermarket solutions for the 65 million work trucks on the road in the United States. He also has a simple solution for contaminated fuel tanks. Delphi Technologies has designed a tool to remove metal particles in a fuel tank. Guess what, it is free to the aftermarket!
remarkableresults.biz/e796
Russ Crosby and Shop Tour with Tom Palermo [AW 063]
Russ Crosby and Shop Tour with Tom Palermo [AW 063]
Guest Russ Crosby from Russ’s Wrench Auto Repair located in Clinton, NJ. speaks to shop culture and the Virtual shop tour with Tom Palermo from Preferred Automotive Specialists in Philadelphia, PA. The trivia question: What car was featured in the movie ‘Smokey and the Bandit?
Listen and view episode notesSpecialization with Tom Palermo and John Anello [THA 220]
Specialization with Tom Palermo and John Anello [THA 220]
We are here to talk about specialization. Ever wonder what are the pros and cons to being a specialist in a certain field of repair? In this episode, we discuss fleet business with Tom Palermo, Preferred Auto Specialists, and the world of being a mobile diagnostician/programmer and ADAS calibrator from John Anello, Auto Tech on Wheels.
Listen to their approach to specializations and how they’ve adapted to the changes in our industry. This is Knowledge you need to have as you continue to learn what makes our aftermarket tic.
The key talking points for this episode reside at remarkableresults.biz/a220
Listen and view episode notesRR 481: David Saline – Start or Grow Your Fleet Business
RR 481: David Saline – Start or Grow Your Fleet Business
Fleet is a growth strategy only if you and your people and shop are equipped to take the challenge head-on. It is easy to start small. David shares how to break into a fleet and he gives you the blueprint on what to say and do on your first cold call visit. This episode sheds light on how to start, build and grow fleet business.
David Saline, VP Sales at Drive, is a proven industry leader in the automotive and truck repair business.
Listen and view episode notesTHA 048: Grow Your Fleet Business | AMi Credit
Growth Strategy: Fleets
Fleet business can sustain your revenue during the up and down times of the year. Get started and be willing to change and adjust as you move along. These three experts agree that it may be time for you to ‘Get out of your comfort zone’ and jump into the fleet business.
Learn from Tom Palermo from Preferred Automotive Specialists in Jenkintown, PA, John Constantin from Bison Fleet Service in Buffalo, NY and Bill Nalu from Interstate Auto Care in Madison Heights, MI.
We talk how to recruit fleet customer, obvious reasons to get into fleet business, the how and the challenges of implementing and growing fleet revenue.
Listen and view episode notesRR 191: George Arrants – Career Educator, Trainer and Recruiter
Career educator, trainer and recruiter has a powerful message for the industry.
George Arrants currently the Director of Training & Recruitment for the Wheel Time Network brings his insight and wisdom to this interview. George talks the fundamental importance of secondary and post-secondary advisory boards. He says it is a national concern with a local solution. He shares how to recruit members for advisory boards and why they are so important for our industry’s future.
George Arrants shares his perspective on the tech shortage and asks the question is it a shortage of qualified applicants or the lack of applicants. He talks about the value of Super Tech for the heavy-duty industry and compares it to a Skills USA program for big kids.
Listen and view episode notesRR 177: Joe Hanson from Gordie’s Garage
Joe Hanson, second generation family at Gordie’s Garage, Roseville, MI, shares many of his strategies and tactics on the family business. He will implement his first Profit Sharing program for his team in 2017. He tells you how it came to be.
Listen and view episode notesRR 087: Tom Palermo from Preferred Automotive Specialists
Tom Palermo from Preferred Automotive Specialists, Philadelphia, PA, was honored as the NAPA ASE Technician of the year 2015. What a humble and enthusiastic entrepreneur; he’s firmly engaged in the 40 plus-year-old family business that his dad Joe started, back in the day. Preferred Automotive Specialties employs seven technicians in six bays with eight lifts.…
Listen and view episode notes