Search Here are the two most recent episodes Building a Foundation to Prevent Employee Turnover [THA 461] Nov 28, 2025 People HATE to Be Sold, Yet They LOVE to Buy [RR 1067] Nov 25, 2025 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460] Nov 21, 2025 Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066] Nov 18, 2025 Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459] Nov 14, 2025 Helping People Do Life in Auto Repair [RR 1065] Nov 11, 2025 The Everyday Educator: How Leaders Reinforce Learning [THA 458] Nov 7, 2025 Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064] Nov 4, 2025 Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457] Oct 31, 2025 Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] Oct 28, 2025 Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456] Oct 24, 2025 A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062] Oct 21, 2025 From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] Oct 17, 2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] Oct 14, 2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] Oct 10, 2025 Building an Essential Skilled Automotive Career [RR 1060] Oct 7, 2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] Oct 3, 2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] Sep 30, 2025 The Silent Profit Killer: Inconsistent Processes [THA 452] Sep 26, 2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] Sep 23, 2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] Sep 19, 2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] Sep 16, 2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] Sep 12, 2025 A Phone Call Is Worth a Thousand Emails [RR 1056] Sep 9, 2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] Sep 5, 2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] Sep 2, 2025 Ring to Revenue: The Power of the First Hello [THA 448] Aug 29, 2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] Aug 26, 2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] Aug 22, 2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] Aug 19, 2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] Aug 15, 2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] Aug 12, 2025 1 2 3 … 61 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent RR 397: Acquisition Integration – A Look Inside a New Location Transition 01/15/2019 FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car 01/14/2019 RR 396: Education – Inside the Automotive Business School of Canada 01/11/2019 THA 101: Ghosting – Minimizing New Hire No Shows 01/09/2019 RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image 01/08/2019 FTR 027: Andy Bizub – Be The Dealer Alternative 01/07/2019 RR 394: What Quality Employees Really Want – Results From a Technician Survey 01/04/2019 THA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the Aftermarket 01/02/2019 RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop. 01/01/2019 FTR 026: Derek Kaufman on Start-Stop Technology 12/31/2018 RR 392: Shop Talk 7 – The Leading Ladies 12/28/2018 THA 099: The New Tax Law Impact on the Service Professional 12/26/2018 RR 391: What Happens When a Technician Becomes a Customer for Automotive Repair. 12/25/2018 FTR 025: Bill Nalu on Abundance 12/24/2018 RR 390: DATA – How Understanding Search Habits Will Help Grow New Customers 12/21/2018 THA 098: Daytime Training vs Night Time Training – A Discussion of Ideas 12/19/2018 RR 389: The Art of Successful Mentoring 12/18/2018 FTR 024: Rick White – Overcoming the Blame Game 12/17/2018 RR 388: Re-Inventing You! A Personal Story Of Prolific Change. 12/14/2018 THA 097: Service Professional Loyalty: A Supplier Perspective 12/12/2018 RR 387: In Praise of Our Trainers 12/11/2018 FTR 023: Greg Buckley – Are We Pigeonholing Ourselves Into Just One Area Of Repair? 12/10/2018 RR 386: Shop Talk 6 – Making it Work – Husband and Wife Partners 12/07/2018 THA 096: Engaging Kids in the Automotive 12/05/2018 RR 385: AAPEX 2018 – Driving the Aftermarket to be Ahead of the Curve 12/04/2018 FTR 022: Scott Brown – Don’t Ignore ADAS. Know it. Learn it. 12/03/2018 RR 384: Women In Auto Care 2018 Honorees! 11/30/2018 THA 095: Taking Good DVI Pictures 11/28/2018 RR 383: AAPEXedu 2018 The Road To Great Technicians – Roundtable 11/27/2018 FTR 021: Do You Need a Mentor? Who In Your Life Can You Mentor? 11/26/2018 RR 382: A Champion for Women in The Automotive Industry 11/23/2018 THA 094: ASE – The Industry Credential and YOU! 11/21/2018 RR 381: SVI – Secure Vehicle Interface: The Future In Secured, Standardized, And Direct Access to Vehicle Networks 11/20/2018 FTR 020: The Automotive Aftermarket Must Decide To Charge for a Comprehensive Vehicle Inspection 11/19/2018 RR 380: UNCOPYABLE. How To Create an Unfair Advantage Over Your Competition. 11/16/2018 THA 093: How Not To Be a Micro Manager 11/14/2018 RR 379: A Banker and a Master Tech Build a BMW Specialty Shop – Down Under 11/13/2018 FTR 019: Kevin McClain Wants to Know Where Are You? 11/12/2018 RR 378: John Passante – You Can’t Handle The Truth – The Power of Performance Reviews 11/09/2018 THA 092: The Extreme Value of Shop Tours 11/07/2018 RR 377: Gary Smith – The Knowledge Of Electricity Is The Basis Of Every Solution To A Diagnostics Problem 11/06/2018 FTR 018: Kyle Holt – Will We Let Other Industries Poach our Technicians? 11/05/2018 RR 376: The Undeniable Rise of Digital Vehicle Inspection (DVI) 11/02/2018 THA 091: Workshop – Service Adviser Roleplay – Part 2 10/31/2018 RR 375: Trained By Techs – Creating a Training Commitment Inside All Shops 10/30/2018 FTR 017: Bob Pulverenti – Unite Our Associations To Create Strength In Numbers 10/29/2018 RR 374: Shop Talk 6 – Change or Be Changed – Dean Bailey and Doug Rogers. 10/26/2018 THA 090: Business Coaches Lab: Five Dysfunctions of a CEO 10/24/2018 RR 373: Shop Talk 5 – Retired and Still Helping the Industry 10/23/2018 FTR 016: Craig Van Batenburg offers Eight Critical Changes We Must Consider to Improve the Aftermarket 10/22/2018 « Previous 1 … 25 26 27 28 29 … 37 Next »
