Archive for August 2015

RR 042: Dave Toole from Tooles’ Garage

Dave Toole, owner of Toole’s Garage in San Carlos, CA has a family affair, with Dave’s entire family working in the business. A great discussion on family and a few challenges as every family business knows. However he knows his role; as the glue of the organization. He keeps it going and all together. Dave…

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RR 041: Jim Murphy from Elite Worldwide

Jim Murphy prefers to use only one word when describing himself: coach, “That’s all I am, and honestly, that’s all I want to be,” he says. In nearly every position Murphy has held throughout his 30-plus-year career in the repair industry, his work has revolved around shop improvement. After graduating from Oregon State University, Murphy…

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RR 040: Roger Lanctot from Strategy Analytics

Roger Lanctot, Associate Director Global Automotive Practice from Strategy Analytics, Inc., a global research and consulting firm that provides insights and strategic business solutions to companies operating at the convergence of information, communications and entertainment technologies. Roger Lanctot has a powerful voice in the definition of future trends in automotive safety, powertrain, and infotainment systems.…

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RR 039: Bill Nalu from Interstate Auto Care

Bill Nalu form Interstate Auto Care in Madison Heights, MI has a very interesting story … he tells it well so I won’t spoil much of it. He has 30 years in the business to include some time as a Shell dealer. He and his brother are partners in the business. Let me say that…

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RR 038: Kathleen Schmatz from the Auto Care Association

Kathleen Schmatz, President and CEO of the Auto Care Association shares her views and thoughts on the industry and the association she has led for the last 11 years. Before becoming President and CEO Kathleen served as executive vice president. She joined the Auto Care Association after 30 years with Babcox, a leader in aftermarket…

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RR 037: Bill Moss from EuroService Automotive

Bill Moss, Owner and Certified Master technician of EuroService Automotive in Warrenton, VA.  Bill has been fixing cars since before he was old enough to drive them. Such a strong desire to be around cars led to his first job at an Arlington service station when he was 16 years old. While home from college,…

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RR 036: Peter Meier from Motor Age

Pete Meier the Director of Training for the UBM Advanstar Automotive Group of publications goes ON-POINT here in episode 36. I’m sure you’ve read Pete in either Motor Age, ABRN, Aftermarket Business World or Dealer News. His primary goal is to bring working technicians the information they need to succeed. Pete is an ASE certified…

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RR 035: Jerry Kezhaya from The Auto Shop

Jerry Kezhaya from The Auto Shop in Plano Texas has been in business since 1981. Plano is a northern suburb of Dallas with a population on 280,000. According to Jerry it is the top growing county in the US.  His shop is large 35,000 sq ft. He has 21 lifts and has two flats per…

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