Do you suffer from Situational Awareness?

Did you hear the news? American distance runner Molly Huddle lost the bronze medal in the world championships in Beijing recently because she celebrated what she thought was a win too early. The headline August 26th, 2015: American runner’s early finish line celebration causes her to lose medal As I listened to local radio personalities discussing this…

Nine differentiators to make your customers say WOWW!

WOW

Southwest is different and continues to be. What other airline has copied or mimicked what they do that makes them a stand out? In general the answer is no one. They are known for a different boarding process, a great baggage fee program and no cost flight change program. Ever thought about your business? What makes it…

Six Month Evaluation!

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What have I learned, so far, this year … or my half year checkup. You can do something you are passionate about if you commit and go all in. No half-way, no fringing. It takes a plan and a focus and belief. It’s the road you choose and the forks in the road that defines your trip and your…

Five Reasons to Love Podcasts

Podcasting is on fire. Guess who just started a podcast? Jack Welch, former chairman of GE has launched. Mark Maron’s WTF podcast had the president on in July 2015. Podcasting was birthed in 2004 through the merge of the words iPod and Broadcasting. Podcasting is growing at great clip and listeners are locked and loyal.…