The Courage to Make Tough Decisions [THA 243]
Making a difficult, tough decision can be one of the hardest things to face. Ever toil with, when is it the right time? Are you making the right choice? Can you push through it? Well in this episode my panel of courageous women shares their own examples of pulling the trigger on a tough decision. Their stories will inspire you and maybe even give you the push you were looking for.
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Profit Strategies with Natalie Paris [RR 679]
The financial numbers of any business tell an important story. But how many owners know how to read their financial statements correctly? Do you know your breakeven point for your business? Do you review your cash flow monthly? In this episode, Natalie Paris from Three Rivers Bookkeeping shares the importance of the dynamics of a good bookkeeper, your CPA and your business coach to keep your business on track for success
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Guest host Michael Gallini, Eurauto Shop, Plano, TX and a virtual shop tour with Kristi Hudson, Troy Auto Care, Troy, MI. Weekly episode updatesListen and view episode notes
Scan Tools Part 3 [RR 678]
Same crew, Matt Fanslow, Keith Perkins and Bill Nalu from Part 1 and 2 and in this episode we are hearing about preferred scan tool preferences by platform. We also hammer about the investment the shop needs to make in scan tools for the team and some additional myths. The team speaks to the difference between a scan tool and a diagnostic platform.
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The Power of Transformational Coaching [THA 242]
Employee reviews: We’ve all been there. You get called into your boss’s office and get graded on your performance over the past year. It can be easy to forget your review once you leave the office. Out of sight, out of mind. Isn’t it time to change that mundane process? In this episode my panel discusses a transformational approach for owners to deepen their relationship with their employees. Let them be a part of your business and see how it can flourish. We are talking Transformational Coaching.
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Advancing the Aftermarket.
Of late there has been a lot of dialogue around my circles about being paid for the value you give and bring to your customer. I recently saw a survey of shops whose sales averaged $750,000 yet their net operating profit was only 2%. That is only a $15,000 average net operating income before tax. This troubling stat begs the question: How do you continue to invest in the business and even provide a living wage for you and your team at that level of profit? remarkableresults.biz/b010Listen and view episode notes
Succession Planning Blueprint [RR 677]
Succession Planning: We can’t talk about it enough. I like doing shows on this topic because we have thousands and thousands of shop owners who can benefit from this wisdom. The average shop owner doesn’t think about preparing for his or her exit until they’re ready to exit, and by that time it is often too late to prepare the business for a successful sale that may garner a top asking price. In this episode, Bryan Stasch, the Vice President of Program and Content Development for the Automotive Training Institute (ATI) defines a clear blueprint for your business. He talks about getting you ready, the shop ready, how you derive a sale price and what does walk away money look like. When should you start to put all this together? NOW, even if you don’t plan to retire for years to come.
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Guest host, Mitch Schneider, Mitch’s World and “Misfire the Book”
Mitch will speak to the 5 levels of knowledge and concentrates on the 5th; “You Don’t Want to Know What You Don’t Know”
Virtual shop tour with John Constantin, Bison Fleet Specialists, Buffalo, NY
Weekly episode updates
Job Expectations: Boomers vs Millennials [RR 676]
Boomers and millennials could not be more different if they tried. We’ve all heard the stereotype for both generations and miscommunication and frustration often bubble to the surface in any work environment. Instead of criticizing different generations than our own, isn’t it time we pause and start understanding each other? In this episode, Bill Haas is the boomer and Sara Fraser is the millennial. They are also a father-daughter team that works together. Listen to both perspectives and find out how both generations can actually work together harmoniously.
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Q & A with Chris Chesney [THA 241]
You’re going to love this question and answer format style episode with the newly retired Chris Chesney. My panel takes a deep dive into Chris’s long and successful career. What was his most rewarding experience? Does he have any regrets? What is his forecast on the technician shortage and electric vehicles? And most importantly, is retirement really in the cards for Chris Chesney?
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Apprentice Journey – High School to Graduate [RR 675]
How did a high school student who wanted to just fill a slot in his schedule end up becoming an apprentice at Dynamic Automotive? What are the qualities a mentor needs to have for an apprenticeship program? Is it possible for a 20 something-year-old to be financially stable in a career with no college debt? This is a down-to-earth, real-life episode that will shed some light on the importance of apprenticeships in our industry. … and you know how important apprentices are to me and to our long-term survival.
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Bonus: Advancing the Aftermarket – We are an Industry to be Proud and Rivaled [Bonus 10]
Advancing the Aftermarket. We have amazingly smart people in our industry. If anyone would ever say that the independent automotive aftermarket is made up of car fix hobbyists who just want to fix cars, partially true but you and I know better we are working hard to run great businesses, employ top people and keep the transportation needs of our customers safe and reliable. remarkableresults.biz/b010Listen and view episode notes
Sam Craven and Lee Forman [AW 070]
Guest host, Sam Craven, The Garagisti, Houston, TX shares his thoughts on culture, measures and customers. We get a virtual shop tour with Lee Forman of Dynamic Automotive, New Market, MD. And important weekly episode updates.Listen and view episode notes
Social Media 101: Lead Gen, IOS Changes, Boosting [RR 674]
Are you a do-it-yourselfer when it comes to handling your own marketing campaign for the business? Where do you start? What’s the best way to target your audience? How do you set up ads for Facebook that are going to really work? It can become frustrating very fast and so many people end up throwing in the towel. In this episode, Christina Modesti from Mode Marketing Agency outlines simple steps to point you on the right track. As she explains, “you don’t win or lose in marketing and advertising, you win or learn.” Keep in mind that Cristina’s husband owns a shop so she does have a great perspective.
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I Want $1 Million For My Business [THA 240]
In this episode, my panel will be dissecting a pertinent issue when it comes to selling any business, which is wanting more than it is worth. Many have worked for years and want to get 1 million for their business.
As a business owner, you’ve been painting a very specific picture in your mind about retirement. Where you’ll live, what you’ll be doing, and most importantly, what will your nest egg look like. Too often your ideal price tag does not line up with the bottom line financials of your business and its true market value and what the buyer is willing to pay. And, if you’re a buyer, how do you bridge that gap from want to real value? The panel rolls up their sleeves and discusses both sides of buying and selling a business.
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Leadership Series Part 5 with Mike Davidson – Rewards of Growing as a Leader [RR 673]
In this final installment of our Leadership Series with Mike Davidson, Mike discusses the reward of growing in leadership. It goes beyond profit and cash flow. The real success comes from business owners realizing they need to develop their people instead of managing them. Too often the owner is the biggest obstacle in allowing the business to grow. Find out what happens when you implement this how-to leadership series.
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Rob Merwin and Charlie Marcotte [AW 069]
Guest host Rob Merwin from Aftermarket Matters will share news on the number of shops that closed as a result of Covid-19 and the advance of mobile repair. Charlie Marcotte from American Pride in Virginia gives you a tour of his four shops.Listen and view episode notes
All Electric Vehicle Business Model – Dave Giles[RR 672]
This is a fascinating business model and one that Makes EV’s a specialty, no different than Euro Shops. With OE commitments and government mandates to roll out EV’s and reduce the production of the internal combustion engine, we all need to be schooled in the ‘What’s Next’ indoctrination. It is time to look ahead before you get left behind. David Giles discusses how his electric and hybrid-only business has become a huge success. Keep in mind progress is impossible without change.
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Trends – Aftermarket Round Table [THA 239]
The passion my panel has for this industry is hard to miss in this episode. They touch base on topics including labor rates, the professionalism of the industry and the importance of DVI’s to just name a few. We are only scratching the surface of these issues and concerns but it’s what is needed to spark a real change.
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