Search Here are the two most recent episodes Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105] Aug 18, 2026 Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498] Aug 14, 2026 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104] Aug 11, 2026 Mastering Shop Flow with Online Scheduling and AI Communication [THA 497] Aug 7, 2026 Why Employees Disengage and How Leaders Reconnect Them [RR 1103] Aug 4, 2026 The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496] Jul 31, 2026 Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102] Jul 28, 2026 The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495] Jul 24, 2026 Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101] Jul 21, 2026 The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494] Jul 17, 2026 Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100] Jul 14, 2026 Maximizing Profit Through Effective Labor Rate Strategy [THA 493] Jul 10, 2026 Selling to the Curb: How AI Turned More Calls into Customers [RR 1099] Jul 7, 2026 AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492] Jul 3, 2026 Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098] Jun 30, 2026 How to Sell Your Auto Repair Shop for Maximum Value [THA 491] Jun 26, 2026 How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097] Jun 23, 2026 Why Auto Repair Specialists Leave Our Industry (And How Shop Owners Can Keep Them) [THA 490] Jun 19, 2026 2026 Automotive Training Trends Every Professional Shop Owner Needs to Know [RR 1096] Jun 16, 2026 Motor Oil supply Crisis: Fact, Friction, and What Happens Next [THA 489] Jun 12, 2026 Anyone Can Teach, But Not Everyone Can Educate: Lessons from 30 Years in Automotive Training [RR 1095] Jun 9, 2026 From Data to Loyalty: How AI and Hospitality Are Redefining Shop Growth [THA 488] Jun 5, 2026 Stop Hiring in Panic Mode: Build a Recruiting Pipeline for Your Shop [RR 1094] Jun 2, 2026 When Personal Stress Walks Into the Shop: How Leaders Protect Performance [THA 487] May 29, 2026 From Guesswork to Process: Modern Diagnostic Strategies for Auto Repair Shops [RR 1093] May 26, 2026 Failing at Retirement: Building Eight Shops in Eight Years [THA 486] May 22, 2026 The AI-Driven Auto Repair Leader: Using Technology as Your Strategic Thought Partner [RR 1092] May 19, 2026 The Rise of the Specialist: Redefining Automotive Professionalism [THA 485] May 15, 2026 15 Headlines in 30 Minutes: Rapid Fire Automotive News For Shop Owners [RR 1091] May 12, 2026 Why ADAS Calibrations Are Being Ignored in Auto Repair Shops [THA 484] May 8, 2026 Auto Repair Marketing Isn’t What You Think (AI Is Changing Everything) [RR 1090] May 5, 2026 Turn Your Parts Spend Into Team Rewards with the NAPA Team Tool Rebate [THA 483] May 1, 2026 1 2 3 … 65 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss 02/12/2019 FTR 032: Pierre Respaut – Has Seen a Technical Revolution in His Lifetime 02/11/2019 RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind 02/08/2019 THA 105: Catering to the Millennial Customer 02/06/2019 RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility. 02/05/2019 FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit 02/04/2019 RR 402: Generation Z – Understanding Our Newest Employees and Customers 02/01/2019 THA 104: Business Coaches Lab: The Art of Implementation – How to Get Things Done 01/30/2019 RR 401: Family Succession Part 1 – Our Future Female Shop Owners 01/29/2019 FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians 01/28/2019 RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.” 01/25/2019 THA 103: Turn Price Shopping Callers Into Customers. 01/23/2019 RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner 01/22/2019 FTR 029: Tom Ham Part 1: What Techs want from Shop Owners 01/21/2019 RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation 01/18/2019 THA 102: Second Chance – Working with and Supporting Addiction 01/16/2019 RR 397: Acquisition Integration – A Look Inside a New Location Transition 01/15/2019 FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car 01/14/2019 RR 396: Education – Inside the Automotive Business School of Canada 01/11/2019 THA 101: Ghosting – Minimizing New Hire No Shows 01/09/2019 « Previous 1 … 69 70 71 72 73 … 98 Next »