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The Power of Margin
We hear a lot about KPIs (Key Performance Indicators), Net Operating Income, bay and specialist efficiency, sales, and productivity are among other critical, manageable metrics that account for a profitable business. I also want to shine a strong light on the power of margin. Yes, the profit margin on parts…
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Developing Talent
I had the privilege to hear from a friend this past week on his commitment to developing the talent…
Tires Go Round and in the Bank
When I host and produce the weekly single subject Town Hall Academy, it gives me great reward to get…
Why Are You Loyal?
We needed a few groceries so we decided to pull into one of these megastores in the suburbs. To…
Are You Playing Checkers or Chess with your Resources?
I learned the game of chess years ago but never got into it, but rekindled my knowledge about chess…
Charging What You Are Worth – Part 2
We presented a Town Hall Academy on ‘Charging What You Are Worth’. It is amazing how many listens we…
Only Real Maple Syrup on My Pancakes
I will not order pancakes at a restaurant that doesn’t serve real maple syrup. I always wanted to understand…
Shop Fire – Protect Yourself
Sometimes I do, and sometimes I don’t comment in my blog about an episode recently released. I’ve got no…
Rant From a Listener
I get emails and messages regarding the awesomeness of the work we do in building a learning library of…
Beyond the Awards. The Story Behind the Story.
Early in 2021, I interviewed the recipients of the first annual AAPEX 2020 Awards; Shop Owner of the Year,…
Have You Felt the Impact?
Have you walked one of your regional malls lately? I recently spent time at our one big regional 1.6…
Knee Hurt?
Feet ache? Can’t see well? Back hurt? Does your knee hurt? You may need a specialist in each of…
Charging What You Are Worth
Of late there has been a lot of dialogue around my circles about being paid for the value you…
