Latest Blog
The Power of Margin
We hear a lot about KPIs (Key Performance Indicators), Net Operating Income, bay and specialist efficiency, sales, and productivity are among other critical, manageable metrics that account for a profitable business. I also want to shine a strong light on the power of margin. Yes, the profit margin on parts…
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It’s About Parenting
It was Coach Rod Olson who said ‘It’s About Parenting’. Rod Olson is the coach’s coach. Sports and even…
I Challenge You: Brakes For Breasts
I’m asking you to step to the plate for Brakes for Breasts. Tracy and I continue to support Brakes…
Five Guidelines for Making Dispatch Work in Your Shop
As someone who works in the automotive industry, I’m sure you are very interested in learning more about how…
Turning Struggle Into Success
I know that our podcast ‘Ministry’ of the last eight years has helped many people hear great stories of…
Do You Listen to your Gut?
Have you ever wondered how you get feelings about people and situations? It happens to me all the time.…
Are You Investing in Tuition for Your People?
Last week I attended a breakfast for all Technology Advisory Councils at our local community college. I sit on…
Stuck? Get Your MOJO Back.
Have you ever felt like you’re stuck in a rut, unable to make progress? Where are your creative juices?…
The Willingness to Train
In a recent episode with shop owner Tomi Oliva, he said the words ‘Willingness to Train’. It is a…
The Power of Courage
In recent episodes, the words fear and courage came up. No doubt, we need to deal with fear in…
Seven Strategies to Retain Great Employees
Employee retention is challenging for many organizations. Organizations want to keep the best employees, but it can be difficult…
Shaping Careers, You Must!
Are You a Career Counselor? Many shop owners know most of their team wants to see how they fit…
