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Be a Sponge!

By Carm Capriotto, AAP | Nov 17, 2025

Be a Sponge! A wild thought. You’re heading to AAPEX, VISION, or ASTA. You’ve got your schedule packed — breakout sessions, networking events, maybe even a few supplier dinners. You’re ready to soak up every idea, insight, and best practice you can. During the event, you’re engaged. You’re taking notes,…

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Wake Up Call

By Carm Capriotto, AAP | 07/04/2023

When I get a feeling about an important topic to discuss on the podcast, there is always the hope…

It’s About Parenting

By Carm Capriotto, AAP | 06/27/2023

It was Coach Rod Olson who said ‘It’s About Parenting’. Rod Olson is the coach’s coach. Sports and even…

I Challenge You: Brakes For Breasts

By Carm Capriotto, AAP | 06/19/2023

I’m asking you to step to the plate for Brakes for Breasts. Tracy and I continue to support Brakes…

Five Guidelines for Making Dispatch Work in Your Shop

By Carm Capriotto, AAP | 06/08/2023

As someone who works in the automotive industry, I’m sure you are very interested in learning more about how…

I’ll Get To It!

By Carm Capriotto, AAP | 05/26/2023

A busy person lives in an “I’ll get to it” world. I may be guilty of this.🙂 Is it…

Turning Struggle Into Success

By Carm Capriotto, AAP | 05/15/2023

I know that our podcast ‘Ministry’ of the last eight years has helped many people hear great stories of…

Do You Listen to your Gut?

By Carm Capriotto, AAP | 05/09/2023

Have you ever wondered how you get feelings about people and situations? It happens to me all the time.…

Are You Investing in Tuition for Your People?

By Carm Capriotto, AAP | 04/30/2023

Last week I attended a breakfast for all Technology Advisory Councils at our local community college. I sit on…

Stuck? Get Your MOJO Back.

By Carm Capriotto, AAP | 04/23/2023

Have you ever felt like you’re stuck in a rut, unable to make progress? Where are your creative juices?…

The Willingness to Train

By Carm Capriotto, AAP | 04/10/2023

In a recent episode with shop owner Tomi Oliva, he said the words ‘Willingness to Train’. It is a…

 The Power of Courage

By Carm Capriotto, AAP | 04/03/2023

In recent episodes, the words fear and courage came up. No doubt, we need to deal with fear in…

Seven Strategies to Retain Great Employees

By Carm Capriotto, AAP | 03/26/2023

Employee retention is challenging for many organizations. Organizations want to keep the best employees, but it can be difficult…

Shaping Careers, You Must!

By Carm Capriotto, AAP | 03/12/2023

Are You a Career Counselor? Many shop owners know most of their team wants to see how they fit…

Are We Ready to Become the Master Communicator?

By Carm Capriotto, AAP | 03/06/2023

We Must Communicate That We Are a High-Tech Industry. We must get up on our soap box and communicate…

Well Oiled Machine, Makes for a Happy Patient

By Carm Capriotto, AAP | 02/20/2023

I had an unplanned outpatient procedure recently, and as welcoming as the thought of relieving my pain, I also…

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