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What If I’m Personally Not Busy – Maybe That is a Good Thing
In our hyper-connected world, there’s an unspoken expectation that we should always be busy. Our worth seems measured by our productivity, our calendars packed with commitments, and our phones constantly demanding attention. But what if we’re not busy? What if we find ourselves with open space, with silence, with nothing…
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Five Must Dos to Make Your Ethics Rule
The word ‘ethics’ is derived from the Greek word ethos, which means ‘custom’ or ‘habit’. It is a system…
Know Your Strengths
Recently we released a Town Hall Webinar on Knowing Your Strengths. My panel really helped set up the power…
Get Your Shop Lean – Implementing Six Sigma
I believe that taking a deep dive into your procedures will become an important strategy to growing a stronger…
We Fix Cars and Trucks … All Makes and Models. Is This a Strategy for the Future?
Are you a Euro Specialist? Are you known for high-level diagnostics? Have you ever considered mobile diagnostics? Will you…
Five Excuses Not to Hire a Business Coach
Excuses abound for not hiring a business coach. It is usually all about the owner who keeps making excuses…
Preventing Apathy in Your Business
Apathy is a common problem in businesses because it leads to low productivity and low customer satisfaction. This can…
Seven Strategies to Retain Great Employees
Employee retention is challenging for many organizations. Organizations want to keep the best employees, but it can be difficult…
Are You Sharing Your Financial Statements?
A business is often more successful when owners are open and honest about their finances. Many of our industry’s…
6 Excuses Why Shops Have Not Embraced an Apprentice Program
Agree or not with these reasons why only a small percentage of shops have not implemented an apprentice program.…
VP of Fun
Building a strong belonging culture in any business requires a sense of purpose that all believe in. It is…
Does Your Customer Know That You Know How to Fix Cars?
Does your customer know that you ‘Know How’ to fix their car? Do they really know? Do you make…
I Got an Ear Full
If you follow the podcast, on a recent Town Hall Academy on the Supply Chain from a Manufacturers’s perspective,…
Great Place to Work
Do you have a great place to work? Do your people believe you have a great place to work?…
Everyone’s Recruiting. Everyone.
What to pay. How to recruit. I was filling up the car with petro. Hanging from the hose was…
AAPEX Awards
Each year AAPEX, rightfully so, honors many in the distribution and supplier segment of our industry. Two years ago,…
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