Search Here are the two most recent episodes The Dealer Alternative Advantage in Today’s Auto Repair Industry [THA 482] Apr 24, 2026 Build Customer Loyalty: Branding, Event Planning, and Community [RR 1088] Apr 21, 2026 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Diagnostic Pathways vs. Silver Bullets [RR 544] Jun 12, 2020 The Value of a Strong Banking Relationship [THA 175] Jun 11, 2020 Embracing Change with David Martin [RR 543] Jun 9, 2020 Businesses Grow when Owners Grow – Maryann Croce [RR 542] Jun 4, 2020 Adapt or Die – A Look Ahead [THA 174] Jun 4, 2020 Everything you do Reflects your Brand with Jennifer Filzen and Rene Arreola [RR 541] Jun 2, 2020 From Technician to Service Advisor to Operations Manager – Phil Carpenter [RR 540 ] May 29, 2020 Training 2020 and Beyond – Future Techniques and Strategies [THA 173] May 28, 2020 Exceeding Customer Expectations With Better Systems and Processes – Jeremy O’Neal and Chris Collins [RR 539] May 26, 2020 Status of the Aftermarket – Journalist Mark Phillips [RR 538] May 22, 2020 Insurance Reviews – What if Scenarios [THA 172] May 21, 2020 A Supplier’s Strategy Amid Pandemic – Helping the Service Professional with Lee Walker [RR 537] May 19, 2020 Recruiting and Job Search for Industry Technicians and Owners – Elie Massabki [RR 536 ] May 15, 2020 Multi Shop Operations – Acquisition – Selling [THA 171] May 14, 2020 Dealing With the Loss of a Job or a Business – With Dolah Saleh [RR 535] May 12, 2020 Gamification – Changing Behavior with Kent Bullard [RR 534] May 8, 2020 Looking Ahead to the New Normal -Part 1 [THA 170] May 7, 2020 Debate: Just Say Yes – I Wish I Could – Darren Adams and Brett Bohlmann [RR 533] May 5, 2020 Trainers Speak to Their Craft [RR 532] May 1, 2020 The Relationship you Have with Your Accountant – Beyond the Numbers [THA 169] Apr 30, 2020 Bright Light Shines from this Business Coaches Round-Table [RR 531] Apr 28, 2020 Carrie Lynn Rodenberg and Kim Walker on Social Media [RR 530] Apr 24, 2020 Success Stories from the Coaching Front Lines PART 2 [THA 168] Apr 23, 2020 Derek Kaufman on the Future of Battery Electric Drive Vehicles [RR 529] Apr 21, 2020 Technician Round Table – Part 9 OUTSPOKEN on Training – Heipp – Landry – Fanslow [RR 528] Apr 17, 2020 Success Stories from the Coaching Front-lines [THA 167] Apr 16, 2020 Do You Understand Your Role? [RR 527] Apr 14, 2020 Tech Update: AI and The Autonomous Vehicle [RR 526] Apr 10, 2020 What Would I Tell My Younger Self [THA 166] Apr 9, 2020 Are you a Shop Owner or a Business Owner [RR 525] Apr 7, 2020 « Previous 1 … 34 35 36 37 38 … 63 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent The Dealer Alternative Advantage in Today’s Auto Repair Industry [THA 482] 04/24/2026 Build Customer Loyalty: Branding, Event Planning, and Community [RR 1088] 04/21/2026 Meet Paige: The Auto Repair Industry’s First 24/7 AI Recruiter [THA 481] 04/17/2026 Your Shop Might Need Marriage Counseling: Fixing Communication in Auto Repair [RR 1087] 04/14/2026 How to Get Unstuck When Your Auto Repair Business Stops Growing [THA 480] 04/10/2026 The “Monster” in Your Head Is Costing Your Shop Money [RR 1086] 04/07/2026 Batman Needs a Robin: Meet Your Shop’s New Sidekick Ninja App [THA 479] 04/03/2026 Stop Leaving Money on the Table: How to Master Your Shop Management System [RR 1085] 03/31/2026 Smart Glasses in the Shop: Inside NAPA Autotech’s XcceleratoR Training [THA 478] 03/27/2026 Is Your Shop the Problem? Hard Truths from the Voice of the Technician Survey Results [RR 1084] 03/24/2026 General Service Technician Academy: Building Educational Foundation For Tomorrow’s Careers [THA 477] 03/20/2026 Own the Technician Shortage: How One Shop Owner is Transforming Industry Recruitment [RR 1083] 03/17/2026 The Affordability Myth in Auto Repair: Rethinking How Service Advisors Present Repairs [THA 476] 03/13/2026 Stop Winging Human Resources in Your Auto Repair Shop [RR 1082] 03/10/2026 The 250K Mile Maintenance Mindset: Mastering the Art of Vehicle Delivery [THA 475] 03/06/2026 Why Employee Reviews Are Broken and What to Do Instead [RR 1081] 03/03/2026 Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474] 02/27/2026 The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080] 02/24/2026 The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473] 02/20/2026 Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079] 02/17/2026 1 2 3 … 94 Next »