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Series - Service Professional

Shop Owners / Entrepreneurs Series

Transferring Technical Knowledge – Isaac Rodell and Keith Perkins [RR 802]

12-02-2022

Alignments! Rates, Numbers and ROI [THA 303]

11-24-2022

Creating a Sticky Organization – Dr. Dave Weiman [RR 783]

09-27-2022

Customer Perceptions Part 3 – Bob Cooper and Chris Monroe [RR 781]

09-20-2022

Building a Reliable Mentor/Mentee Program – Marc Brune [RR 780]

09-16-2022

What Should We Call DVI’s? [THA 293]

09-15-2022

NAPA Focused on EV Tech, Tools and Parts – Susan Starnes [RR 779]

09-13-2022

Satellite Location: Diamond in the Rough – Jorge Gilligan [AW 122]

09-10-2022

Brakes For Breasts 2022 Webathon for a Breast Cancer Vaccine [CC 108]

09-09-2022

Preparing For The Next Five Years [RR 778]

09-09-2022

Why Speak to Fifth Graders? [THA 292]

09-08-2022

Customer Perceptions: Part 2 – Bob Cooper and Darrin Barney [RR 777]

09-06-2022

Maximizing Space and Efficiency – Bob Noreiga [AW 121]

09-03-2022

Electric Vehicle Outlook with Derek Kaufman [RR 776]

09-02-2022

Customer Amenities [THA 291]

09-01-2022

Car Coach Reports with Lauren Fix [RR 775]

08-30-2022

Big Success in a Small Town – Jeff Grassman [AW 120]

08-27-2022

Numbers Don’t Lie, They Also Don’t Tell the Truth [THA 290]

08-25-2022

Customer Perceptions Part 1 – Bob Cooper and Bill Greeno [RR 773]

08-23-2022

Second Location: Opportunity Knocked – Andy Bizub [AW119]

08-20-2022

“Uncopyable Sales Secrets: How to Create an Unfair Advantage and Outsell Your Competition” by Kay Miller [RR 772]

08-19-2022

Flat Rate VS Salary Debate [THA 289]

08-18-2022

The Women of NAPA AutoCare [RR 771]

08-16-2022

Purchased, Renovated and Reopened in 6 Months – Seth Thorson [AW118]

08-13-2022

Hypocrisy: Check Yourself, Before You Wreck Yourself – Matt Fanslow [RR 770]

08-12-2022

Writing Ads That Attract Rock Stars [THA 288]

08-11-2022

2022 Napa Technician Of The Year: Meg Lewis [RR 769]

08-09-2022

Be Proud of Your Culture [AW 117]

08-06-2022

Work Happy, Drive Happy [RR 768]

08-05-2022

Maintenance Intervals: Industry Standards [THA 287]

08-03-2022

Ron Capps: Two Time World Champion NHRA Driver Turned Team Owner [RR 767]

08-02-2022

Finding Success in an Auto Repair Complex [AW 116]

07-30-2022

How Partnerships Work [RR 766]

07-29-2022

Why Do a Repair Order Audit? [THA 286]

07-28-2022

What Do Technicians Really Want? – Jimmy Alauria and Jason Stretch [RR 765]

07-26-2022

Helping the Community Deter Converter Theft [AW 115]

07-23-2022

My Computer Was Hacked: Now What? – Tom Sciortino [RR 764]

07-22-2022

Identify Your Ideal Customer [THA 285]

07-21-2022

Processes: The Pulse of Your Business – Randy O’Connor [RR 763]

07-19-2022

Details Matter to Your Customers and Employees – Dale Warmuth [AW 114]

07-16-2022