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Nationwide Labor Rate Tracker – Tom Ham [RR 809]
12/27/2022
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Tom Ham and Shop Tour with Eric Henley [AW 052]
05/09/2021
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RR 465: Tom Ham – Your Only Competitor is Yourself
09/10/2019
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RR 410: Tom Ham – Running Your Business Remotely
03/01/2019
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FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians
01/28/2019
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FTR 029: Tom Ham Part 1: What Techs want from Shop Owners
01/21/2019
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RR 382: A Champion for Women in The Automotive Industry
11/23/2018
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RR 329: Tom Ham Part 2 – Automotive Management Network
05/22/2018
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RR 062: Tom Ham of Automotive Management Network
11/13/2015
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Be The Hero When Your Customer Is At Their Most Vulnerable – John DiJulius [RR 807]
12/20/2022
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Tom’s Trends – Shop Open & Close Hours [CC 106]
04/18/2022
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Tom’s Trends – Technicians [CC 103]
01/24/2022
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Satellite Location and Shop Tour with Tom Grady [AW 088]
01/15/2022
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Creating Lifetime Customers – Brittany Schindler [RR 684]
10/15/2021
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Hitting Rock Bottom and Climbing out [RR 650]
06/18/2021
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Satellite Location with Tom Grady [RR 649]
06/15/2021
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Learn Customer Communication Styles: DISC with Emily Chung [RR 636]
04/30/2021
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CarmCast Supporting the International Institution of Automotive Technology – Episode 083
02/03/2021
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CarmCast 058: Technicians of Tomorrow Scholarship WEB-A-THON
02/05/2020
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RR 416: Preparing Your Shop For Tomorrows Technicians – How To Attract and Retain Your Team
03/22/2019
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THA 105: Catering to the Millennial Customer
02/06/2019
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RR 391: What Happens When a Technician Becomes a Customer for Automotive Repair.
12/25/2018
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RR 390: DATA – How Understanding Search Habits Will Help Grow New Customers
12/21/2018
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THA 096: Engaging Kids in the Automotive
12/05/2018
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RR 370: Darren Garlock Treating Company Culture and Customer Retention Alike!
10/12/2018
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