Right to Repair Momentum – Rob Merwin [AW 143]
On Record with Rob Merwin with an update to the Right to Repair Act in 2023 and a recent John Deere agreement.
remarkableresults.biz/aw143
Benefits of Toastmasters – Craig O’Neill [AW 142]
On Record with Craig O’Neill. Craig discusses the benefits of joining Toastmasters. Toastmasters is a nonprofit educational organization that teaches public speaking and leadership skills through a worldwide network of clubs. Through Toastmasters you’ll listen better, communicate more effectively, and lead teams and conduct meetings with confidence.
remarkableresults.biz/aw142
Extended Car Warranties – Greg Buckley [AW 141]
On Record with Greg Buckley. Greg discusses extended car warranties. You must educate your customer!
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Used Car Market – Lauren Fix [AW 140]
On Record with Lauren Fix as she discusses the used car market and the importance of car maintenance.
remarkableresults.biz/aw140
Creating Simple YouTube Videos Under 60 Seconds – Niko Sougias [AW 139]
Guest host and shop tour with Niko Sougias, Charlie’s Foreign Car, Encinitas, CA. Niko says customers want explanations with their car repair and he has found a way to connect with them on his YouTube Channel. Find out how he does it.
remarkableresults.biz/aw139
Student Career Fair [AW 138]
Join Carm as he interviews students and local shop owners at Erie Community College’s Student Career Fair.
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The Best Part of a Student’s Day: Interning at Local Shop [AW 137]
Guest host and shop tour with Dan Hensel and Rachael Barraclough, Amton Auto & Truck, Tonawanda, NY. They have two shop mascots and an intern who loves working with his hands.
remarkableresults.biz/aw137
Second Location: “Lower Slower Delaware” [AW 136]
Guest host and shop tour with Greg Buckley, Buckley’s Auto Care, 2 locations, Delaware. Tour Greg’s second location (including the Penthouse) and find out why he calls it “Lower Slower Delaware.”
remarkableresults.biz/aw136
Wife Encouraged Husband To Open His Own Shop [AW 135]
Guest hosts and shop tour with Bob and May Patterson, Bob’s Automotive, Panama City Beach, FL. With encouragement from his wife May, Bob opened his own shop 8 years ago. Hiring technicians has been a challenge; find out why they patiently wait for the right fit for their shop culture.
remarkableresults.biz/aw135
The Front Counter: “Picking Up The Pennies” Aaron Woods [AW 134]
Guest host and shop tour with Aaron Woods, Xtra Mile Auto Care, Stillwater, OK. Aaron’s service advisor is on paternity leave and he is back on the counter. Find out the benefits to an owner periodically working the service counter.
remarkableresults.biz/aw134
“Goals Set, Goals Accomplished” Jon Kloosterman [AW 133]
Guest host and shop tour with Jon Kloosterman, Director of Operations, Westside Service, Zeeland, MI. Jon discusses his 2 year apprentice program and the importance of hiring employees that will fit into their team culture.
remarkableresults.biz/aw133
Fleets: Our Next Frontier- Lee and Kelli Weatherby [AW 132]
Guest host and shop tour with Lee and Kelli Weatherby, Accurate Automotive, Mesa, AZ. Find out how they are expanding their fleet business.
remarkableresults.biz/aw132
The Internet Is Educating Your Customers…Shouldn’t You? – Keith Benline [AW 131]
Guest host and shop tour with Keith Benline, A+ Autocare, Poway, CA. The internet is educating your customer faster than ever. How are you educating your customers?
remarkableresults.biz/aw131
Demeny Pollitt Lists Her Labor Rates and Menu Prices On Website [AW 130]
Guest Host and Shop Tour with Demeny Pollitt, Girlington Garage, South Burlington, VT. Demeny believes in a transparent business and lists her labor rates and menu prices on her website.
remarkableresults.biz/aw130
“I Did Not Know!” – In the Bays with Tracy Capriotto [AW 129]
We are back at Tom Sciortino’s Total Automotive for a special Field Trip! Tracy learns how to change the oil on her car for the first time, from the guidance of automotive intern, Jay Mack. Join Tracy Capriotto as she accelerates her learning curve within the automotive industry.
remarkableresults.biz/aw129
Inside Chapel Hill Tire: Empowering Employees and Branding [AW 128]
Guest Host and Shop Tour with Marc Pons, Chapel Hill Tire, 10 locations, Chapel Hill, NC. Carm joins Marc and visits 2 of his shops while we were in North Carolina for the ASTE 2022 Show. Learn about leadership, branding and empowering your team.
remarkableresults.biz/aw128
We Built the Building, But the Building Built Us – Tara and Dan Topel [AW 127]
Guest Host and Shop Tour with Tara and Dan Topel, Topel’s Service Center, Lake Mills, WI. Tara and Dan had a dream 15 years ago to completely rebuild their 2nd generation family shop.
remarkableresults.biz/aw127
Only 1st Class – Harry Whyte [AW 126]
Guest Host and Shop Tour with Harry Whyte, 1st Class Automotive, Raleigh, NC. Join Harry and Carm as we toured his shop and learned the benefits of Shop-Ware while we were in Raleigh, NC for the ASTE Show.
remarkableresults.biz/aw126
3 Shops In 1 – Travis Comfort [AW 125]
Guest Host and Shop Tour with Travis Comfort, Rick’s Automotive, Springfield, MO. Take a tour of this 28,000-square-foot campus.
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Listen and view episode notesAvocados and Automotive – Rena Rennebohm [AW 124]
Guest Host and Avocado Farm Tour with Rena Rennebohm, Owner of Casa Cielo Farms and CEO of Empowered Advisor. Find out how avocados relate to our industry.
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Listen and view episode notesCustomer Buys Legacy Shop, Grew 400% – Todd Cole [AW 123]
Guest Host and Shop Tour with Todd Cole, TC Auto Service, Corpus Christi, TX. Four years ago Todd left his medical sales job and became the new owner of TC Auto Service.
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Satellite Location: Diamond in the Rough – Jorge Gilligan [AW 122]
Guest Host and Shop Tour with Jorge Gilligan, Revolution Motor Works, Finksburg, MD.
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Maximizing Space and Efficiency – Bob Noreiga [AW 121]
Guest Host and Shop Tour with Bob Noriega, AutoWorks of Tampa, Tampa, FL.
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Big Success in a Small Town – Jeff Grassman [AW 120]
Big Success in a Small Town – Jeff Grassman [AW 120]
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Listen and view episode notesSecond Location: Opportunity Knocked – Andy Bizub [AW119]
Guest host and shop tour at Andy Bizub’s new second location in Northbook, IL.
Listen and view episode notes