RR 081: Jody DeVere from Ask Patty.com
Jody DeVere, CEO of Ask Patty.com works with automotive retail locations to become Certified Female Friendly, learning how to create a culture and experience that attracts and retains loyal women customers. Jody DeVere is a internationally recognized speaker, trainer, often quoted industry pundit and spokesperson for the automotive industry on the women’s market. She has…
RR 079: Shari Pheasant – Former COO Institute for Automotive Business Excellence
Shari Pheasant is owner with her husband of a professional repair shop in Sparks, NV and the COO of the Institute for Automotive Business Excellence, and also the founder of Horse Power Strategies. You may recall Shari Pheasant with us in an earlier episode, #68 where we talked about her unique equine leadership training program…
RR 078: Behind the Scenes on the Connected Car Part 1
To say you are in for a deep and powerful discussion about the connect car is an understatement. Your panel consists of four very ‘connected’ individuals as it related to the connected car. With vehicle technology a big part of the Consumer Electronics Show in early 2016, it demonstrates the importance and value of this…
RR 077: Jeff Peevy of AMI
Meet Jeff Peevy, President of the Automotive Management Institute (AMI), a 34-year industry veteran who has spent the past 20 years involved with education and research. Why Listen? Jeff discus’s the important role knowledge and learning plays in your organization’s future and why a learning culture is so important. He shares with you exciting improvements…
RR 075: Brian Cruickshank from University of the Aftermarket
Brian Cruickshank’s 22-year aftermarket career has been spent primarily in communications, marketing and higher education. He served for 15 years as a journalist and editor at Babcox Media where he covered virtually every level of the motor vehicle aftermarket. His most recent media assignment was Editor-in-Chief of Counterman Magazine where he covered traditional and retail…
RR 072: Tony Molla on the 21st Century Repair Shop
Tony Molla, Vice President of ASA, The Automotive Service Association and I hand a frank discussion on ‘The 21st Century Repair Shop’. You will take-a-way a perspective on the: Need for a learning culture Impact of technology Need for owners to be involved in the industry, to network and to be involved in 20 groups…
RR 068: Shari Pheasant from Horse Power Strategies
Shari Pheasant is owner with her husband of a professional repair shop in Reno, NV and the COO of the Institute for Automotive Business Excellence, and also the founder of Horse Power Strategies. This episode brings a focus to Shari’s passion for and focus on personal growth and professional development through equine based strategies. Her…
RR 066: Tony Molla from the Automotive Service Association (ASA)
Industry veteran Tony Molla, Vice President of ASA (Automotive Service Association) brings an enlightening discussion to the Remarkable Results Podcast tribe. Tony has over 35 years’ experience in the automotive service industry and has held positions at all levels, including technician, service manager, parts store manager, new car sales and automotive technical editor writing service…
RR 058: Robert Redding from ASA
Bob Redding, ASA Legislative Representative goes ON-POINT with an eye opening discussion on the 2nd annual Safety Inspection Forum at the Hunter Engineering Center in St. Louis this year on December 2nd, 2015 … Noon till 4PM. ASA is a co-host again this year with ASA Midwest and the Missouri Alliance of Automotive Service Providers. …
RR 057: John Passante discussing the Women’s Board Book on Leadership
Dr. John Passante is an important contributor in an important, never been done before, industry project that will be introduced at AAPEX 2015. It’s a new book highlighting the success stories of some of today’s leading female aftermarket professionals and it will be unveiled at AAPEX 2015. The book, “A Woman’s Perspective on Leading” is…
RR 055: Louis Efron from Telsa
Louis Efron is this year’s keynote speaker at the AAPEX General Session on Wednesday, November 04, 2015, 8:00 AM – 8:50 AM, in the Palazzo Ballroom at The Venetian. The event is open to all AAPEX and AAIW attendees and there is no fee to attend. Louis Efron, currently at Tesla Motors, is a contributing…
RR 053: Danny Sanchez from Autoshop Solutions
Danny Sanchez is owner and founder, of Autoshop Solutions and grew up spending countless hours working around his dad’s auto repair shop in California, eventually taking over and running the business himself. Autoshop Solutions started in 1998, when Danny founded Auto Web Solutions. The Internet was starting to take off, and Danny took great interest…
RR 051: Bill Hanvey from AASA
Bill Hanvey is the Sr Vice President of AASA (Automotive Aftermarket Suppliers Association). He has oversight of AASA’s internal operations while leading their marketing and new member initiatives while serving as executive director of the Brake Manufacturers Council and the AASA Marketing Executives Council. His resume is impressive with The Schaeffler Group USA, Dorman, Fleet…
RR 047: Trish Serratore SR Vice President of ASE
Trish Serratore is the Senior Vice President of ASE along with being President of the National Automotive Technicians Education foundation (NATEF) and the Automotive Youth Educational Systems (AYES). She works closely with all of the organizations within the ASE Industry/Education initiative, which also includes ASE and the Automotive Training Managers Council (ATMC), to help provide…
RR 043: Trish Serratore President NATEF & AYES
Trish Serratore is the President of the National Automotive Technicians Education foundation (NATEF) and the Automotive Youth Educational Systems (AYES) as well as Senior Vice President at ASE. She works closely with all of the organizations within the ASE Industry/Education initiative, which also includes ASE and the Automotive Training Managers Council (ATMC), to help provide…
RR 038: Kathleen Schmatz from the Auto Care Association
Kathleen Schmatz, President and CEO of the Auto Care Association shares her views and thoughts on the industry and the association she has led for the last 11 years. Before becoming President and CEO Kathleen served as executive vice president. She joined the Auto Care Association after 30 years with Babcox, a leader in aftermarket…
RR 034: NACE-CARS 2015
Enjoy a narrative from Carm Capriotto as he recounts the four days spent in Detroit at the NACE/CARS 2015 Expo and Conference in July 2015. Listen to his observations and actual quotes from speakers along with specific ‘hot’ subjects having an impact on the aftermarket right now! Get out your pen and paper and get…
RR 030: Donny Seyfer Chairman ASA
In May 2015 Donny Seyfer was named Chairman of ASA. He says it is a ‘NEW’ organization that is changing in many positive ways. Donny shares his inside view on the Automotive Service Association and discusses the biggest benefits to the membership. He also talks about their big expo and conference NACE/CARS, in July 2015,…
RR 022: Amy Mattinat from CCC Women’s Board
Amy Mattinat, the current president of the Car Care Council Women’s Board discusses the organization she leads. When you think about the number of woman who make up the majority of customers and decision maker at service counters, the role the Women’s Board is very important to the industry. Amy outlines the council’s value and…
RR 018: Michael Rukov, YANG
Michael Rukov, Products and Marketing Manager of One-Stop Parts Source is the Chairman of YANG. The Young Auto Care Network Group is a part of the Auto Care Association whose membership is under 40 years old. Michael talks about the start of the group two years ago, their goals for 2015 and the plans to…