Helping the Community Deter Converter Theft [AW 115]
Guest host and shop tour with Jeff and Shari Pheasant, A Master Mechanic, Reno, NV. Find out how a media story on converter theft led to Jeff collaborating with the local sheriff’s department.
Listen and view episode notesDetails Matter to Your Customers and Employees – Dale Warmuth [AW 114]
Guest host and shop tour with Dale Warmuth, Leon’s Car Care Center, Eureka, CA. Dale emphasizes attention to detail in your shop environment for your customers and employees. His wife even bakes 30 dozen cookies a week for the shop.
remarkableresults.biz/aw114
Listen and view episode notesGrowing Pains with Jim Shukys [AW 113]
Guest host and shop tour with Jim Shukys, JimyZ Automotive, Streetsboro, OH. Jim is managing unprecedented growing pains. He is also training his successor with a 5 and 10 year tentative plan.
remarkableresults.biz/aw113
Listen and view episode notesYou Need an Organizing Board – Discover Why with Jimmy Alauria [AW 112]
Guest host and shop tour with Jimmy Alauria, 3A Automotive and Diesel Repair, Phoenix, AZ. Does your shop have individual unicorn employees? Or does it have a team with leaders? Dive into his Organizing Board comprised of 7 divisions.
remarkableresults.biz/aw112
Listen and view episode notesSurviving the Loss of 3 Technicians in 3 Weeks – John Bridgwater [AW 111]
Guest host and shop tour with John Bridgwater, Doral’s Auto Repair, San Leandro, CA. Find out how John recovered from losing 3 technicians in 3 weeks.
remarkableresults.biz/aw111
Listen and view episode notesMoving to a New Shop [AW 110]
Guest host and shop tour with Jae Malinowski, Faithfull Tirecraft, Saskatoon, Saskatchewan. Jae’s shop has 5 shipping containers of customer tires. Find out why tires are an important part of his business.
remarkableresults.biz/aw110
Listen and view episode notesTwo Locations, One Campus [AW 109]
Guest host and shop tour with Reggie Stewart, 2 locations, Reggie’s Motorworks and Noble Auto Service, Noblesville, IN. Find out how and why Reggie branded 2 separate locations in 1 former dealership space.
remarkableresults.biz/aw109
Listen and view episode notesProcess Driven: Stop Restarting Jobs [AW 108]
Guest host and a shop tour with Lorenzo Pellicciotta, CarStar, Oakville, Ontario. Lorenzo discusses his path to becoming an entrepreneur and why processes and procedures are critical to gathering all information on a vehicle the first time.
remarkableresults.biz/aw108
Listen and view episode notesTechnician Time Management [AW 107]
Guest host and a shop tour with Casey McGowan, Casey’s Independent Auto Repair, Vancouver, WA. Casey discusses the difference between productivity and efficiency in a shop and the importance of measuring technician time management.
remarkableresults.biz/aw107
Listen and view episode notesBeing Focused Led to Dream Shop [AW 106]
Guest host and a shop tour with Tom Schearer, Schearer’s Sales and Service, Allentown, PA. Tom discusses the importance of leadership and focus. Empower your team with what to do, how to do it and why they are doing it.
remarkableresults.biz/aw106
Listen and view episode notes“Play Ball” Committed to Community [AW 105]
Guest host and a shop tour with Scott Felser, Park Ridge Auto Care, Buffalo, NY. Scott is a technician turned shop owner and has plans to renovate the front counter and waiting area. He believes strongly in giving back to his community and apprenticeship.
Listen and view episode notesStreamlining Processes with Brett Beachler [AW 104]
Guest host and a shop tour with Brett Beachler, Beachler’s Vehicle Care & Repair, Peoria, IL. Find out how Brett’s team seamlessly communicates between both buildings and their streamlined processes.
remarkableresults.biz/aw104
Listen and view episode notesAdapt and Overcome with David Friend [AW 103]
Guest host and a shop tour with David Friend, Mobile Tech, Wilmington, NC. Get a tour of David’s 50,000 sq ft building, including a training facility. He has been an early adapter of ADAS since 2015 and has a professional to professional auto supply business.
remarkableresults.biz/aw103
Listen and view episode notesGrowing Through Mergers and Acquisitions – Amanda Drake [AW 102]
Guest host and a shop tour with Amanda Drake, C & C Automotive, Augusta, GA. Amanda is passionate about growth through mergers and acquisitions. Take a tour of their 15,000 ft location which was a strip mall.
remarkableresults.biz/aw102
Listen and view episode notesWhy Cleanliness Matters [AW 101]
Guest hosts and a shop tour with Henry Rose and Jeff Scruggs, Scruggs Automotive Repair, Buffalo, NY. Find out why cleanliness matters and how to implement it within your business. Plus, get an inside look at their new Annex location across the street.
remarkableresults.biz/aw101
Listen and view episode notesSo You Want to Be a Shop Owner? Matt Wagg [AW 099]
Guest host and shop tour with Matt Wagg, Accelerated Diagnostics and Automotive, Bennington, NE. How did Matt Wagg go from a dealership technician to a trainer and teacher, to now a business owner? What were his successes and failures along the way?
remarkableresults.biz/aw099
Listen and view episode notesUltimate Toyota Truck Specialty Shop – Duc Nguyen [AW 098]
Guest host and shop tour with Duc Nguyen, Duggy’s Garage, Houston, TX. Duggy’s Garage specializes in Toyota off-road vehicles ranging from Land Cruisers, Tacomas, 4Runners and FJC Crusiers. Duc’s team offers a consultative approach for their customer’s specific needs.
remarkableresults.biz/aw098
Listen and view episode notesPeer Group Review of Your Business: Ready For One? [AW 097]
Guest host and shop tour with Brian Weeks, ATC Auto Center, Augusta, GA. Brian hosted 36 shop owners that are a part of Elite Pro Services. The group sectioned off into teams to give an indepth peer review of the shop.
remarkableresults.biz/aw097
Listen and view episode notesOur Team Sold Jobs While Stuck at the Kansas City Airport [AW 096]
Guest host and shop tour with Shawn Gilfillan, Automotive Magic, Kenvil, NJ. Shawn and his team were stuck at the Kansas City airport after Vision 2022, but that didn’t stop them. They worked remotely while using the communication training they received over the weekend.
remarkableresults.biz/aw096
Listen and view episode notesOut with the Old, in with the New [AW 095]
Guest hosts and shop tour with Rich and Linda Brauer, 59 Auto Repair, Plainfield, IL. They’ve been in business 28 years and was the 2021 NAPA Shop of the Year. Rich and Linda discuss the importance of being open to new ideas and change, rather than saying “that is the way we’ve always done it.”
remarkableresults.biz/aw095
Listen and view episode notesReady, Set, Grow! with Phil Carpenter [AW 094]
Guest host and shop tour with Phil Carpenter, Urban Auto Care and Avalon Motor Sports, Denver, CO, discusses scaling your business the right way. Learn from Phil’s experience with 5 locations and over 30 employees.
remarkableresults.biz/aw094
Listen and view episode notesIndependents Meet Monthly: Bonus- Meet Tom’s Intern [AW 093]
Guest Host and shop tour with Tom Sciortino, Total Automotive, Buffalo, NY discusses a once a month meeting with local independent automotive shops and vendors. Bonus: meet his intern Jaye Mack from the Big Picture Program.
remarkableresults.biz/aw093
Listen and view episode notesBusiness Coach: Finding the Right One at the Right Time [AW 092]
Guest Host and shop tour with Mark and Summer Guerrero. They also discuss their need to have a business coach and the impact it made on their business. Mark says he should have listened more.
remarkableresults.biz/aw092
Listen and view episode notesDon’t Let COVID Be an Excuse – Rachel Spencer [AW 091]
Guest Host and shop tour with Rachel Spencer, Spencer’s Auto Repair, Krum TX. Rachel discusses strategies to tackle the uncertainty, frustration, and lack of communication we continue to face.
remarkableresults.biz/aw091
Listen and view episode notesRemodeled Legacy Texaco Station [AW 090]
Guest host and shop tour with Dustin Brown, Brown’s Automotive Experts, 3 locations, Albuquerque, NM. Find out how Dustin remodeled and modernized a former Texaco Station.
remarkableresults.biz/aw090
Listen and view episode notes