Here are the two most recent episodes

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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

Oct 14, 2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

Oct 10, 2025

Building an Essential Skilled Automotive Career [RR 1060]

Oct 7, 2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

Oct 3, 2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

Sep 30, 2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

Sep 26, 2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

Sep 23, 2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

Sep 19, 2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

Sep 16, 2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

Sep 12, 2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

Sep 9, 2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

Sep 5, 2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

Sep 2, 2025

Ring to Revenue: The Power of the First Hello [THA 448]

Aug 29, 2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

Aug 26, 2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

Aug 22, 2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

Aug 19, 2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

Aug 15, 2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

Aug 12, 2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

Aug 8, 2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

Aug 5, 2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

Aug 1, 2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

Jul 29, 2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

Jul 25, 2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

Jul 22, 2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

Jul 18, 2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

Jul 15, 2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

Jul 11, 2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

Jul 8, 2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

Jul 4, 2025

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The BACK CATALOG - Listed By Most Recent

Shop Talk 9: The Ladies Have a Lot To Say [RR 577]

10/06/2020

Life After Succession – Randy Pickering [RR 576]

10/02/2020

Incentive Plans [THA 191]

10/01/2020

Wealth Building: Become a Financial Adult [RR 575]

09/29/2020

Massachusetts Right to Repair Law: Vehicle Data Access [RR 574]

09/25/2020

Succession Planning: With an Internal Candidate [THA 190]

09/24/2020

Procedures and Systems Part 2 with Brian Gillis [RR 573]

09/22/2020

Delayed Maintenance: The Power of Appointments [THA 189]

09/17/2020

Industry Terminology: It’s Time to Change it. Can You Get Behind This? [RR 571]

09/15/2020

Margaret Palango – 20 Questions in 30 Minutes [RR 570]

09/11/2020

Succession With a Family Member [THA 188]

09/10/2020

Electrical Engineers Become Shop Owners Growing to Seven Stores – John and Karen Manelas [RR 569]

09/08/2020

Leverage the Smart Phone to Maximize Technicians Learning Potential [RR 568]

09/04/2020

Labor Rates: A Function of the Business Not the Market [THA 187]

09/03/2020

The Women Stereotype: Creates Friction, Insecurity, and Gender Issues [RR 567]

09/01/2020

Mike Tatich – 20 Questions in 30 Minutes [RR 566]

08/28/2020

Live at the Grill with Chris Della Bella [THA 186]

08/27/2020

Giving Back: His Calling to Expose the Automotive to High School Students [RR 565]

08/25/2020

The Moment of Impact – Validate Your Leadership – Paul McCarthy and John Passante [RR 564]

08/21/2020

Apprentice Program – Grow Your Own Technician [THA 185]

08/20/2020

Patrick McHugh – 20 Questions in 30 Minutes [RR 563]

08/18/2020

Why Coaching is a Business Life Saver – Rick White [RR 562]

08/14/2020

Decade the Seventies – Talking Auto Repair [THA 184]

08/13/2020

Ryan Clo – 20 Questions in 30 Minutes [RR 561]

08/11/2020

Improve Your Leadership Influence: Join Toastmasters [RR 560]

08/07/2020

Selling Your Business – The First Steps [THA 183]

08/06/2020

Make Customer Service your Single Biggest Competitive Advantage [RR 559]

08/04/2020

Unscripted – Mitch Schneider – The Broken Arm Episode [RR 558]

07/31/2020

Business Side of ADAS – Part 2 [THA 182]

07/30/2020

Six Shops in Eleven Years: The Story Behind This Explosive Growth [RR 557]

07/28/2020

Africa’s First Technician Holding Three ASE Master Technician Certificates and L1, L2 and L3 [RR 556]

07/24/2020

Fake Reviews: How to Handle Them [THA 181]

07/23/2020

If How To’s Were Enough We’d All Be Rich and Skinny- Dave Schedin [RR 555]

07/21/2020

Wife Raised the Kids and After 27 Years and Partnered With Husband to Open a Shop [RR 554]

07/17/2020

Why We Have Loaner Cars [THA 180]

07/16/2020

Unscripted with Andy Bizub and Lucas Underwood [RR 553]

07/14/2020

Aftermarket Pros Talk Tesla [RR 552]

07/10/2020

Boutique Training: Specific – Focused – Hands On – The Training Comes To You [THA 179]

07/09/2020

A Simple Letter of Intent Transformed an Employee Into a Shop Owner [RR 551]

07/07/2020

Key Trigger For Success – Communicate Better with Our Younger Generation [RR 550]

07/03/2020

Your Cash Position – Staff Reductions – Overall Outlook Coming out of COVID-19 [THA 178]

07/02/2020

Female Impact: Getting Through [RR 549]

06/30/2020

Tire Pro Wants Your Customer Experience to Be Your Differentiator [RR 548]

06/25/2020

Financial Help For Your Team [THA 177]

06/25/2020

Business Processes and Better Staffing with Brian Gillis [RR 547]

06/23/2020

Remedy: Shop has Case of COVID-19 [RR 546]

06/19/2020

Social Media Strategies as we Re-Open the Economy [THA 176]

06/18/2020

Theft of Catalytic Converters with Peter Neilson [RR 545]

06/16/2020

Diagnostic Pathways vs. Silver Bullets [RR 544]

06/12/2020

The Value of a Strong Banking Relationship [THA 175]

06/11/2020