Here are the two most recent episodes

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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

Oct 31, 2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

Oct 28, 2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

Oct 24, 2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

Oct 21, 2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

Oct 17, 2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

Oct 14, 2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

Oct 10, 2025

Building an Essential Skilled Automotive Career [RR 1060]

Oct 7, 2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

Oct 3, 2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

Sep 30, 2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

Sep 26, 2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

Sep 23, 2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

Sep 19, 2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

Sep 16, 2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

Sep 12, 2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

Sep 9, 2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

Sep 5, 2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

Sep 2, 2025

Ring to Revenue: The Power of the First Hello [THA 448]

Aug 29, 2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

Aug 26, 2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

Aug 22, 2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

Aug 19, 2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

Aug 15, 2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

Aug 12, 2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

Aug 8, 2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

Aug 5, 2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

Aug 1, 2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

Jul 29, 2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

Jul 25, 2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

Jul 22, 2025

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The BACK CATALOG - Listed By Most Recent

RR 419: Bringing Technician Proficiency to the Next Level Through Mentoring Programs

04/02/2019

FTR 039: Grant Swaim – The Gear Head Days Are Gone

04/01/2019

RR 418: AIST – The Future of Automotive Education

03/29/2019

THA 112: Aftermarket Training in the Age of Rapid Tech Changes. How To Navigate Your Training Needs.

03/27/2019

RR 417: Rob Rowsell – Achieving Success on a Curved Road

03/26/2019

FTR 038: Jennifer Filzen – Create a Ripple Effect of Joy With and For Your Customers

03/25/2019

RR 416: Preparing Your Shop For Tomorrows Technicians – How To Attract and Retain Your Team

03/22/2019

THA 111: Building New Customers

03/20/2019

RR 415: Mitch Schneider – Legacy Aftermarket Influencer

03/19/2019

FTR 037: Scott Wheeler – Are You Really Listening to Your Customer?

03/18/2019

RR 414: Elevating Our Industry’s Definition of Mechanic/Technician

03/15/2019

THA 110: Charging What We Are Worth

03/13/2019

RR 413: Jill Trotta on Pricing Transparency

03/12/2019

FTR 036: Dwayne Myers – Say NO to the Technician Shortage

03/11/2019

RR 412: Dave Fischer – OSHA and Labor Law Expert Helps You Minimize Fines and Get Compliant

03/08/2019

THA 109: How to Handle the Overload of Information, Workload and All That You Have to Learn.

03/06/2019

RR 411: Changing of the Guard at ASCCA with Incoming President John Eppstein

03/05/2019

FTR 035: Aaron Shaffer – Sell Premium Products For All the Right Reasons

03/04/2019

RR 410: Tom Ham – Running Your Business Remotely

03/01/2019

THA 108: The Value of a Professional HR Support Company

02/27/2019

RR 409: AJ Nealey: Living the Dream. Turned His Vision Into His Reality. No, is Hard To Say for AJ!

02/26/2019

FTR 034: Greg Bunch – Take Your Toolbox Home

02/25/2019

RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education

02/22/2019

THA 107: Discover How To Keep Your Women Customers For Life

02/20/2019

RR 407: Dennis Montalbano: He Survived a Heart Attack and Stroke and so Did His Business!

02/19/2019

FTR 033: Kirk Richardson On Technician Pay Plans

02/18/2019

RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor

02/15/2019

THA 106: Managing a Negative Online Review

02/13/2019

RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss

02/12/2019

FTR 032: Pierre Respaut – Has Seen a Technical Revolution in His Lifetime

02/11/2019

RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind

02/08/2019

THA 105: Catering to the Millennial Customer

02/06/2019

RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility.

02/05/2019

FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit

02/04/2019

RR 402: Generation Z – Understanding Our Newest Employees and Customers

02/01/2019

THA 104: Business Coaches Lab: The Art of Implementation – How to Get Things Done

01/30/2019

RR 401: Family Succession Part 1 – Our Future Female Shop Owners

01/29/2019

FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians

01/28/2019

RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.”

01/25/2019

THA 103: Turn Price Shopping Callers Into Customers.

01/23/2019

RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner

01/22/2019

FTR 029: Tom Ham Part 1: What Techs want from Shop Owners

01/21/2019

RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation

01/18/2019

THA 102: Second Chance – Working with and Supporting Addiction

01/16/2019

RR 397: Acquisition Integration – A Look Inside a New Location Transition

01/15/2019

FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car

01/14/2019

RR 396: Education – Inside the Automotive Business School of Canada

01/11/2019

THA 101: Ghosting – Minimizing New Hire No Shows

01/09/2019

RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image

01/08/2019

FTR 027: Andy Bizub – Be The Dealer Alternative

01/07/2019