Search Here are the two most recent episodes Building a Foundation to Prevent Employee Turnover [THA 461] Nov 28, 2025 People HATE to Be Sold, Yet They LOVE to Buy [RR 1067] Nov 25, 2025 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460] Nov 21, 2025 Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066] Nov 18, 2025 Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459] Nov 14, 2025 Helping People Do Life in Auto Repair [RR 1065] Nov 11, 2025 The Everyday Educator: How Leaders Reinforce Learning [THA 458] Nov 7, 2025 Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064] Nov 4, 2025 Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457] Oct 31, 2025 Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] Oct 28, 2025 Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456] Oct 24, 2025 A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062] Oct 21, 2025 From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] Oct 17, 2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] Oct 14, 2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] Oct 10, 2025 Building an Essential Skilled Automotive Career [RR 1060] Oct 7, 2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] Oct 3, 2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] Sep 30, 2025 The Silent Profit Killer: Inconsistent Processes [THA 452] Sep 26, 2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] Sep 23, 2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] Sep 19, 2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] Sep 16, 2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] Sep 12, 2025 A Phone Call Is Worth a Thousand Emails [RR 1056] Sep 9, 2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] Sep 5, 2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] Sep 2, 2025 Ring to Revenue: The Power of the First Hello [THA 448] Aug 29, 2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] Aug 26, 2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] Aug 22, 2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] Aug 19, 2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] Aug 15, 2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] Aug 12, 2025 1 2 3 … 61 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent RR 422: A Case for Shop Specialization 04/12/2019 THA 114: Taking Community Involvement to the Next Level – CarFest – Philanthropy on Steroids 04/11/2019 RR 421: Mike Michalowicz: Making Profitability a Habit – Inside his book ‘Profit First’ 04/09/2019 FTR 040: Bob Greenwood – Our Suppliers Need to Better Understand the Service Professional 04/08/2019 RR 420: Kim Walker – Building a StoryBrand 04/05/2019 THA 113: Taking Care of Your Most Valuable Asset – YOU! 04/04/2019 RR 419: Bringing Technician Proficiency to the Next Level Through Mentoring Programs 04/02/2019 FTR 039: Grant Swaim – The Gear Head Days Are Gone 04/01/2019 RR 418: AIST – The Future of Automotive Education 03/29/2019 THA 112: Aftermarket Training in the Age of Rapid Tech Changes. How To Navigate Your Training Needs. 03/27/2019 RR 417: Rob Rowsell – Achieving Success on a Curved Road 03/26/2019 FTR 038: Jennifer Filzen – Create a Ripple Effect of Joy With and For Your Customers 03/25/2019 RR 416: Preparing Your Shop For Tomorrows Technicians – How To Attract and Retain Your Team 03/22/2019 THA 111: Building New Customers 03/20/2019 RR 415: Mitch Schneider – Legacy Aftermarket Influencer 03/19/2019 FTR 037: Scott Wheeler – Are You Really Listening to Your Customer? 03/18/2019 RR 414: Elevating Our Industry’s Definition of Mechanic/Technician 03/15/2019 THA 110: Charging What We Are Worth 03/13/2019 RR 413: Jill Trotta on Pricing Transparency 03/12/2019 FTR 036: Dwayne Myers – Say NO to the Technician Shortage 03/11/2019 RR 412: Dave Fischer – OSHA and Labor Law Expert Helps You Minimize Fines and Get Compliant 03/08/2019 THA 109: How to Handle the Overload of Information, Workload and All That You Have to Learn. 03/06/2019 RR 411: Changing of the Guard at ASCCA with Incoming President John Eppstein 03/05/2019 FTR 035: Aaron Shaffer – Sell Premium Products For All the Right Reasons 03/04/2019 RR 410: Tom Ham – Running Your Business Remotely 03/01/2019 THA 108: The Value of a Professional HR Support Company 02/27/2019 RR 409: AJ Nealey: Living the Dream. Turned His Vision Into His Reality. No, is Hard To Say for AJ! 02/26/2019 FTR 034: Greg Bunch – Take Your Toolbox Home 02/25/2019 RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education 02/22/2019 THA 107: Discover How To Keep Your Women Customers For Life 02/20/2019 RR 407: Dennis Montalbano: He Survived a Heart Attack and Stroke and so Did His Business! 02/19/2019 FTR 033: Kirk Richardson On Technician Pay Plans 02/18/2019 RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor 02/15/2019 THA 106: Managing a Negative Online Review 02/13/2019 RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss 02/12/2019 FTR 032: Pierre Respaut – Has Seen a Technical Revolution in His Lifetime 02/11/2019 RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind 02/08/2019 THA 105: Catering to the Millennial Customer 02/06/2019 RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility. 02/05/2019 FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit 02/04/2019 RR 402: Generation Z – Understanding Our Newest Employees and Customers 02/01/2019 THA 104: Business Coaches Lab: The Art of Implementation – How to Get Things Done 01/30/2019 RR 401: Family Succession Part 1 – Our Future Female Shop Owners 01/29/2019 FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians 01/28/2019 RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.” 01/25/2019 THA 103: Turn Price Shopping Callers Into Customers. 01/23/2019 RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner 01/22/2019 FTR 029: Tom Ham Part 1: What Techs want from Shop Owners 01/21/2019 RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation 01/18/2019 THA 102: Second Chance – Working with and Supporting Addiction 01/16/2019 « Previous 1 … 24 25 26 27 28 … 37 Next »
