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Here are the two most recent episodes From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] Oct 17, 2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] Oct 14, 2025 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] Oct 10, 2025 Building an Essential Skilled Automotive Career [RR 1060] Oct 7, 2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] Oct 3, 2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] Sep 30, 2025 The Silent Profit Killer: Inconsistent Processes [THA 452] Sep 26, 2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] Sep 23, 2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] Sep 19, 2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] Sep 16, 2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] Sep 12, 2025 A Phone Call Is Worth a Thousand Emails [RR 1056] Sep 9, 2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] Sep 5, 2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] Sep 2, 2025 Ring to Revenue: The Power of the First Hello [THA 448] Aug 29, 2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] Aug 26, 2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] Aug 22, 2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] Aug 19, 2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] Aug 15, 2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] Aug 12, 2025 People 101: Why Soft Skills Drive Hard Results [THA 445] Aug 8, 2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] Aug 5, 2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] Aug 1, 2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] Jul 29, 2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] Jul 25, 2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] Jul 22, 2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] Jul 18, 2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] Jul 15, 2025 Women In NAPA (WIN): Building a Supportive Community [THA 441] Jul 11, 2025 Eating Electric: Fueling Your Body for Longevity [RR 1047] Jul 8, 2025 Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440] Jul 4, 2025 How to Grow Your Shop Without Losing Control [RR 1046] Jul 1, 2025 1 2 3 … 61 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent RR 416: Preparing Your Shop For Tomorrows Technicians – How To Attract and Retain Your Team 03/22/2019 THA 111: Building New Customers 03/20/2019 RR 415: Mitch Schneider – Legacy Aftermarket Influencer 03/19/2019 FTR 037: Scott Wheeler – Are You Really Listening to Your Customer? 03/18/2019 RR 414: Elevating Our Industry’s Definition of Mechanic/Technician 03/15/2019 THA 110: Charging What We Are Worth 03/13/2019 RR 413: Jill Trotta on Pricing Transparency 03/12/2019 FTR 036: Dwayne Myers – Say NO to the Technician Shortage 03/11/2019 RR 412: Dave Fischer – OSHA and Labor Law Expert Helps You Minimize Fines and Get Compliant 03/08/2019 THA 109: How to Handle the Overload of Information, Workload and All That You Have to Learn. 03/06/2019 RR 411: Changing of the Guard at ASCCA with Incoming President John Eppstein 03/05/2019 FTR 035: Aaron Shaffer – Sell Premium Products For All the Right Reasons 03/04/2019 RR 410: Tom Ham – Running Your Business Remotely 03/01/2019 THA 108: The Value of a Professional HR Support Company 02/27/2019 RR 409: AJ Nealey: Living the Dream. Turned His Vision Into His Reality. No, is Hard To Say for AJ! 02/26/2019 FTR 034: Greg Bunch – Take Your Toolbox Home 02/25/2019 RR 408: Scott Shotton – Straight Talk on Entry Level Technicians, Tips on Becoming an Aftermarket Trainer and Post-Secondary Automotive Education 02/22/2019 THA 107: Discover How To Keep Your Women Customers For Life 02/20/2019 RR 407: Dennis Montalbano: He Survived a Heart Attack and Stroke and so Did His Business! 02/19/2019 FTR 033: Kirk Richardson On Technician Pay Plans 02/18/2019 RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor 02/15/2019 THA 106: Managing a Negative Online Review 02/13/2019 RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss 02/12/2019 FTR 032: Pierre Respaut – Has Seen a Technical Revolution in His Lifetime 02/11/2019 RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind 02/08/2019 THA 105: Catering to the Millennial Customer 02/06/2019 RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility. 02/05/2019 FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit 02/04/2019 RR 402: Generation Z – Understanding Our Newest Employees and Customers 02/01/2019 THA 104: Business Coaches Lab: The Art of Implementation – How to Get Things Done 01/30/2019 RR 401: Family Succession Part 1 – Our Future Female Shop Owners 01/29/2019 FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians 01/28/2019 RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.” 01/25/2019 THA 103: Turn Price Shopping Callers Into Customers. 01/23/2019 RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner 01/22/2019 FTR 029: Tom Ham Part 1: What Techs want from Shop Owners 01/21/2019 RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation 01/18/2019 THA 102: Second Chance – Working with and Supporting Addiction 01/16/2019 RR 397: Acquisition Integration – A Look Inside a New Location Transition 01/15/2019 FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car 01/14/2019 RR 396: Education – Inside the Automotive Business School of Canada 01/11/2019 THA 101: Ghosting – Minimizing New Hire No Shows 01/09/2019 RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image 01/08/2019 FTR 027: Andy Bizub – Be The Dealer Alternative 01/07/2019 RR 394: What Quality Employees Really Want – Results From a Technician Survey 01/04/2019 THA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the Aftermarket 01/02/2019 RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop. 01/01/2019 FTR 026: Derek Kaufman on Start-Stop Technology 12/31/2018 RR 392: Shop Talk 7 – The Leading Ladies 12/28/2018 THA 099: The New Tax Law Impact on the Service Professional 12/26/2018 « Previous 1 … 24 25 26 27 28 … 37 Next »