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Do You Have a Customer Avatar? – Daniel Griffith [RR 756]

06/24/2022
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THA 067: Your Ideal Customer Part 2 – Training Your Team To Embrace Your Avatar

05/16/2018
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THA 056: Your Ideal Customer – Defining Your Avatar

02/28/2018
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Perfect Customer. Shaping YOUR Avatar.

04/10/2015
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Moving to a New Shop [AW 110]

06/18/2022
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Requirement for Growing a Branch Store [THA 205]

01/07/2021
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Aftermarket 2030 Consolidation – Opportunities – Challenges – Succession Planning [RR 514]

02/28/2020
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THA 126: Firing Customers – When is it Right or Wrong?

07/04/2019
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FTR 045: Brian Walker – Foundational Marketing Techniques – There Are No Silver Bullets

05/13/2019
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RR 380: UNCOPYABLE. How To Create an Unfair Advantage Over Your Competition.

11/16/2018
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RR 368: Shop Talk 4. Gaining New Customers Through Marketing Automation.

10/05/2018
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THA 080: Bring Them Back: How To Revitalize a Lost Customer

08/15/2018
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THA 055: The Importance of Back Office Operations – Part 2

02/21/2018
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RR 266: Patrick McHugh from Bimmer Rescue, Richmond, VA

10/13/2017
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RR 242: Rick White from 180BIZ

07/21/2017
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THA 014: Customer Retention Strategies

07/06/2017
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RR 233: Brian Weeks from atc AutoCenter

06/20/2017
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THA 006: Managing a Negative On-Line Review

06/17/2017
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