Bob Greenwood on Billed Hours Per RO [FTR 085]

Bob Greenwood, AMAM (Accredited Master Automotive Manager) is President and C.E.O. of Automotive Aftermarket E-Learning Centre Ltd. (AAEC). AAEC is a company focused on providing Business Management Resources and Development for the Independent Sector of the aftermarket industry. AAEC content and technology is recognized as part of the curriculum of the Fixed Operations Diploma and the…

Listen and view episode notes

Ben Johnson – The Power of WHY [FTR 084]

Ben Johnson, Director, Project Management, Mitchell 1 Key Talking Points: Some companies challenges is its own success Business start with a vision and a why Over time we tend to not focus on your why but our what If you look at your competition and feel you have to duplicate or mimic what they are…

Listen and view episode notes

Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083]

With nearly 50 years’ experience in the automotive field, Jerry Holcom is an ASE Certified Master Auto Technician with the Advanced Engine Performance (L1) certification, a former Certified Master Machinist, and is also an Accredited Automotive Manager (AAM) through the Automotive Management Institute. Jerry Holcom owns S & S Service Center in Kansas City, MO, is a co-founder…

Listen and view episode notes

Steve Finzel – Too Many Fluids [FTR 082]

Steve Finzel, Finzel’s Master Tech, Terre Haute, IN is not a happy camper as it relates to transmission fluid. You may just relate to his rant or maybe even offer some advice. Listen to the frustration Steve has over transmission fluids. Find Steve’s previous episodes HERE. Talking Points So many transmission fluids Low viscosity and…

Listen and view episode notes

Matt Fanslow – Helping Local Shops [FTR 080]

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He’s been a tech since 1996. Matt is also…

Listen and view episode notes

Carm Capriotto – 2020 – The Year You DO! [FTR 078]

Carm Capriotto, AAP, is a career automotive aftermarket professional. He hosts and produces the automotive aftermarket’s premier podcasts. They include Remarkable Results Radio, the Town Hall Academy and For The Record. Carm is an influencer and connector of people and speaks to the industry about what he learns each day from the essential voices of…

Listen and view episode notes

Matt Fanslow – Kobayashi Maru – Lessons From Star Trek [FTR 77]

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He’s been a tech since 1996. Matt is also…

Listen and view episode notes