FTR 055: Matt Fanslow – We Should Take The Same Skill Set For Automotive Diagnostics And Apply It To KPI Management
FTR 055 Matt Fanslow – We Should Take The Same Skill Set For Automotive Diagnostics And Apply It To KPI Management
Matt Fanslow has an interesting view of analyzing KPIs. He says if your a shop owner that started as a tech, you have the foundation to take what you know about diagnostics and apply it to improve your business.
Listen and view episode notesFTR 054: Roy Schnepper – ASA Behind the Scenes
ASA Behind the Scenes. Roy Schnepper from Butlers Collision, Roseville, MI and outgoing chairman and I caught up at the annual ASA Member meeting in Dallas, TX. Find out who the new chairman is and where the Technology and Telematics Forum will be held this year.
Listen and view episode notesFTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts?
Do You Know The Exact Source of Your Marketing Efforts?
Judi Haglin from Haglin Automotive has a passion for numbers and marketing. She has a chance to set up why you need to track your marketing efforts and determine which give you the greatest return. She has a few great ideas on how to do it and why tracking and the numbers has helped her marketing investment pay dividends for her.
Listen and view episode notesFTR 052: Build Your Bench – Kyle Holt and Jay Goninen
Build Your Bench – and Be a Proactive Recruiter.
Kyle Holt President of SP/2 and Jay Goninen from ‘Find a Wrench’ speak to their expertise as supporters and recruiters of technician talent. They have the depth of experience and are speaking to you from their heart about your need to recruit talent when you don’t need the help. They will tell you why.
Listen and view episode notesFTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism
FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism
Jerry Holcom from S & S Service Center in Kansas City, MO is a co-founder of Vision and current President of the Midwest Auto Care Alliance wrote in his latest presidents message about his concern for commitment and professionalism
Listen and view episode notesFTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow
FTR 050: What the Aftermarket Can Learn from Professional Wrestling
Matt Fanslow threads a concept that we can learn from the way professional wrestling promotes themselves. Matt makes a strong point comparing the promotion of professional wrestlers to aftermarket shops. Matt likes to look outside the industry to learn and see new things. A stretch in thinking, I don’t think so. I know one thing, this rant will make you think.
Listen and view episode notesFTR 049: Tom Lambert – Discount Model Marketing
Tom Lambert shares his passion for his style of marketing, charging what he is worth and his three-legged stool strategy.
Listen and view episode notesFTR 048: Amy Mattinat – Our Technicians Are Car Doctors
Our Technicians Are Car Doctors
Amy Mattinat delivers her impassioned perspective on the value and benefits of ASE. It may be time for you to understand why you support ASE and if you don’t, to understand why you must. If there was ever a time to embrace ASE it is now. The high tech world of the automotive creates the need for highly trained technicians and through ASE certification allows us to differentiate ourselves and improve our image.
Listen and view episode notesFTR 047: Jim Silverman – Stop Being Ordinary – Here is What it Takes to Become Extraordinary
Jim Silverman, Director of National Account at ATI, is outspoken on what it takes to be successful. He says he has the best job in the world and knows what it takes to turn ordinary service professionals into top performers
Listen and view episode notesFTR 046: Alan Symmes: When Your Community Needs Help to Afford Safe and Reliable Transportation
Alan Symmes: When Your Community Needs Help to Afford Safe and Reliable Transportation
Listen and view episode notesFTR 045: Brian Walker – Foundational Marketing Techniques – There Are No Silver Bullets
FTR 045 Brian Walker – Foundational Marketing Techniques – There Are No Silver Bullets
Brian Walker co-owner of Shop Marketing Pros explains that there is no silver bullet to marketing. He shares thirteen Foundational Marketing Tactics and is determined that your marketing is consistent and when business is good, keep marketing and when it is bad, keep marketing. Marketing requires patience. It takes times to build momentum
Listen and view episode notesFTR 044: Murray Voth – Your Opportunity is Huge; Find the River Where the Money Is
FTR 044 Murray Voth – Your Opportunity is Huge; Find the River Where the Money Is
Listen and view episode notesFTR 043: Dave Hobbs – Find The Time and Make the Sacrifice to Attend Training. Trainers Do!
Dave Hobbs – Find The Time and Make the Sacrifice to Attend Training. Trainers Do!
Dave Hobbs travels the country training technicians for Delphi Technologies. His participation in the industry is without rival. He has a strong message for you about training venues, hands-on and the sacrifice that all aftermarket trainers make in their lives to bring you training. All he wants is to have you come to class when the trainers come to your town.
Find Dave’s talking points and links to his previous episodes on the show notes page at remarkableresults.biz/f043
Listen and view episode notesFTR 042: Vinnie Lucido – Find a Balance to Your Ego
Find a Balance For Your Ego
Vinnie Lucido from Co-Auto in Reno Nevada says we need to find a balance in our Ego’s. His rant brings in the value of Yoga to your well being. He is a Yoga teacher so he should know about the value of Yoga in one’s life. His message has a three-pronged approach; put your ego in check, let’s stop judging each other and check out the power of Yoga.
Listen and view episode notesFTR 041: Keith Williamson – Change or Be Changed and Commit to be a Forever Student
Change or Be Changed and Commit to be a Forever Student
Listen and view episode notesFTR 040: Bob Greenwood – Our Suppliers Need to Better Understand the Service Professional
Our Suppliers Need to Better Understand the Service Professional. Bob Greenwood, President of Automotive Aftermarket E-Learning Center points out that the supply side of our industry must find a higher level of understanding of the opportunities and challenges of the service professional. He says it’s not all about selling parts, but about how the suppliers can help the pro become more efficient, productive and profitable.
Listen and view episode notesFTR 039: Grant Swaim – The Gear Head Days Are Gone
Grant Swaim full time post-secondary instructor, shop owner and aftermarket instructor says the gear head days are gone
Listen and view episode notesFTR 038: Jennifer Filzen – Create a Ripple Effect of Joy With and For Your Customers
Jennifer Filzen from Rock Star Marketing brings you a strong message about caring. Yes she uses the LOVE word. Jennifer says we need to show how much we care for our team, our customer and especially our families more than we do. She’ll tell you why.
Listen and view episode notesFTR 037: Scott Wheeler – Are You Really Listening to Your Customer?
Aaron Shaffer Wants The Service Professional to Consider Selling Premium Products For All the Right Reasons. Pick Replacement Parts That Best Serves the Intended OE Performance of the Entire System
Listen and view episode notesFTR 036: Dwayne Myers – Say NO to the Technician Shortage
Aaron Shaffer Wants The Service Professional to Consider Selling Premium Products For All the Right Reasons. Pick Replacement Parts That Best Serves the Intended OE Performance of the Entire System
Listen and view episode notesFTR 035: Aaron Shaffer – Sell Premium Products For All the Right Reasons
Aaron Shaffer Wants The Service Professional to Consider Selling Premium Products For All the Right Reasons. Pick Replacement Parts That Best Serves the Intended OE Performance of the Entire System
Listen and view episode notesFTR 034: Greg Bunch – Take Your Toolbox Home
Are you an Automotive Person in Automotive Business or a Business Person in the Automotive Business.
Listen and view episode notesFTR 033: Kirk Richardson On Technician Pay Plans
Kirk Richardson is a young and successful entrepreneur. Born into a blue-collar, hard-working family, he was a below average student in high school and college. At the age of 22, he left school and started his first business. He bought his first three bay shop at the age of 24. Seven years later he bought his…
Listen and view episode notesFTR 032: Pierre Respaut – Has Seen a Technical Revolution in His Lifetime
Pierre Respaut has a steep history as an automotive shop owner, dealership mechanic/technician, and trainer. He is in the aftermarket for fifty years. Pierre worked at BMW and Ferrari dealerships and owned “Ultimate Cars”, a BMW specialty repair shop for 30 years. After he closed the shop he was recruited to help improve a VW…
Listen and view episode notesFTR 031: Brett Bohlmann – Fixing Our Leadership Deficit
Leadership Deficit: Let’s Get Into the People Building Business. Brett Bohlmann talks about the technician shortage with an interesting twist.
Listen and view episode notes