The Moment of Impact – Validate Your Leadership – Paul McCarthy and John Passante [RR 564]
RR 564: The Moment of Impact – Validate Your Leadership
I am with John Passante and Paul McCarthy as we discover ways to learn and understand the intricacies of leadership and being a shop owner. A big point John makes is validation and how it connects to leadership. We will learn the concept behind how to be understood properly when communicating with your employees and how to give the right prop ups to deserving employees!
Dr. John Passante is a legacy automotive aftermarket Human Resource professional and the President and CEO of The Organizational Development Group and Paul T. McCarthy is the President of Automotive Aftermarket Suppliers Association. AASA is the voice for the automotive aftermarket supplier industry.
Find the talking points, bios and key talking points of John Passante and Paul McCarthy at remakableresults.biz/e564
Why Coaching is a Business Life Saver – Rick White [RR 562]
RR 562: Rick White on Coaching
Rick White, President and Lead Coach for 180BIZ will help you understand and appreciate the shop owner and business coach dynamic. Coaching is about relationships and communication.
Rick and I talk about why a shop does not have a coach and how failure only happens when you refuse to learn from it. Find the talking points, Ricks bio and key talking points at remakableresults.biz/e162
Improve Your Leadership Influence: Join Toastmasters [RR 560]
Improve Your Leadership Influence: Join Toastmasters [RR 560]
Ever want to grow your self-confidence, your ability to speak to a small meeting or a larger group. Well, toastmasters is a forum to challenge yourself to not only be a better presenter but a better listener and even a stronger leader.
Two aftermarket pros who are in Toastmasters Chris Cloutier, co-owner of Golden Rule Auto Care in Dallas Texas and CEO of Auto Texg.me and Craig O’Neill an integrator and trainer at Autotex.me are my guests. Learn their tale on how Toastmasters has really helped them in their careers.
We live and die by communication. Three out of four people have a fear of speaking and if you know it or not you are always selling, which requires good communication skills. Craig’s challenge to the industry is to get our trainers to embrace toastmasters to help them in their engagement and delivery. He and Chris believe we can all become better presenters and leaders.
Find the key talking points and my guest’s bio’s at remarkableresults.biz/e560
Unscripted – Mitch Schneider – The Broken Arm Episode [RR 558]
Unscripted – Mitch Schneider – The Broken Arm Episode [RR 558]
My fourth episode with industry icon Mitch Schneider. I’m calling it the “Broken Arm Episode.” Hear all about it in this episode. Mitch brought his unmistakable wit and charm to this interview as we turned on the recorder and just let it flow. No intended agenda so this is pure and raw podcasting at it’s best.
The video was also recorded. You can see it on my Youtube Channel or on the website on the show notes page at remarkableresults.biz/e558. You get a chance to see a behind the scenes of a podcast recording session.
Every time I can have a chat with Mitch Scheider I feel honored and as you’ll hear, like two old shoes, worn-in, comfortable, and coveted. You never want to get rid of ‘em.
If you’ve read Mitch for decades in our aftermarket press, In fact, he is still writing, this is like a live article on many topics, We talk about his book Misfire, wisdom on learning, the power of reading and his perspective on the tech shortage and much more.
If How To’s Were Enough We’d All Be Rich and Skinny- Dave Schedin [RR 555]
If How To’s Were Enough We’d All Be Rich and Skinny- Dave Schedin [RR 555]
The episode will teach you how to face your fears and understand the depth of your ego. Managing your ego and self-confidence in balance will get you the result you really need. Find out the truth behind the overconfidence and arrogance that we all try to avoid. We are all victims of whatever circumstance we chose to put ourselves into. The sooner we understand that the better off we are at handling difficult situations.
My guest is a coach and a former shop owner, Dave Schedin from Computrek Group a
Coaching and Training Company. Dave has 40+ years of experience in the automotive field.
David has a powerful message for you. We are talking about the fear-based scarcity mindset that can plague the best of us. If it remains unchecked it will derail most business owners by undervaluing themselves. The opposite of this has the same effect too. You can be too arrogant when you are overconfident. You have to balance things out. You’re gonna love this episode.
Embracing Change with David Martin [RR 543]
Dave Martin is the Owner and President of Martin’s Auto Repair in Phoenix, AZ. His automotive career began pulling weeds on the shop property then as he got older Dave moved into a station helper and gas attendant. Dave then became the shop manager before taking over the family business from his father in 2006.…
Adapt or Die – A Look Ahead [THA 174]
Carolyn Coquillette of Luscious Garage, San Francisco, CA chairs the ASCCA Connected Cars Committee, serves on the ASCCA Board of Directors and is active in her local San Francisco chapter. She’s also the Founder and CEO of Shop-Ware. Look for Carolyn’s other episodes HERE. Scott Brown is an ASE Master Certified Automobile Technician with over three and a half…
Do You Understand Your Role? [RR 527]
Philip Christensen started his automotive career in 1997 with the world’s largest independently owned tire company. From there he worked his way through there apprenticeship, and management programs. In 2012 Phil joined BG Automotive which was a 4 person operation at the time. Today he has helped grow it to 3 dentations and 28 team…
What Would I Tell My Younger Self [THA 166]
Ron Haugen, Retired, Sold Shop now a Coach Doug Grills, AutoStream Car Care Center, multi-shop owner, Baltimore, MD (Six Locations) Chris Monroe, Monroe Tire and Service, shop owner, Shelby, NC. Chris got on the track to becoming an industry superstar at the early age of 10, as his father started Monroe Tire in 1974. He took over…
Are you a Shop Owner or a Business Owner [RR 525]
Guest Ron Tinner from Sparks Tire and Auto, St. Charles, MO a NAPA CarCare Center Key Talking Points: Best advice you ever received- Get off the counterOnce you start delegating responsibilities you realize what you could’ve been doing better all along Many struggles are self-inflicted Owner of business instead of the owner of the…
Make your Competitor Your Friend [THA 163]
Brad Pellman first started working in the automotive industry at the age of 15 and over his career has held a wide variety of jobs at both dealerships and independent repair shops. In 1995 this dream of owning his own shop became a reality when he opened up Pellman’s Automotive in Boulder, CO with his wife, Lisa.…
Shop Owner Open Forum [THA 158]
Panel: Rachael Wacha, City Auto Repair, Gainsville, FL Kate Jonasee, K-Tech, Sebastopol, CA (MSO) Donnie Hudson, Troy Auto Care, Troy, MI (MSO) Jeremy Winters, Service Manager at Weavers Auto Center, Shawnee, KS Talking Points: Kate’s big thing was the improvement in her company culture and the psychology of herself as a leader was impactful. Rachael, getting…
Becoming the CEO – Bob Greenwood [RR 507]
Bob Greenwood, AMAM (Accredited Master Automotive Manager) is President and C.E.O. of Automotive Aftermarket E-Learning Centre Ltd. (AAEC). It is a company focused on providing Business Management Resources and Development for the Independent Sector of the aftermarket industry. It’s content and technology is recognized as part of the curriculum of the Fixed Operations Diploma and the…
Partnerships [RR 503]
Mark Roberts is the owner of Roberts Properties, Inc, Managing Partner of Total True Automotive dba Schertz Auto Service, Craftsman Building and Renovation LLC. He is also partnered with a Local Custom Home builder. Mark is also the former owner of Auto Collision Works. He grew up in Schertz and has been a resident since…
Brian Sump – Never Let Your Foot Off The Pedal [FTR 081]
FTR 081 Brian Sump – Never Let Your Foot Off The Pedal Multi-shop operator Brian Sump from Avalon Motorsports and Ubran AutoCare brings a whole lot of passion to this episode as he shares some self-reflection on a rocky time he experienced and what he learned. He says that you’ve got to review what works…
Impact Award Winners 2019 [RR 502]
Ashlee Arnold, Vice President, Arnold Oil Company of Austin, has quickly become an influential figure in the aftermarket industry at large and within her own company by persistently showing remarkable leadership and cementing its placement on the esteemed “Aftermarket Business Top 25 Auto Chain” listing several years in a row. Arnold serves on the Federated…
What Worked – What Didn’t – Success Has Its Ups and Downs [RR 500]
Dynamic Leadership – Building Your Leadership Team [RR 498]
The Men behind Dynamic: Dwayne Myers, Partner Dynamic Automotive Mark Murphy, Lead Technician Todd Zimmerman, Location leader Bob Allen, VP of Operations, from wrenching to location leader Key Talking Points: Career-pathing. The leaders are there when you need them Shop owners can develop their team and really grow and make a difference in our industry…
THA 149: Top Financial Challenges to Overcome – Shop Owner Perspective
THA 149Top Financial Challenges to Overcome- An Owners Perspective
We’re serving up a strong discussion on Financial Challenges with me are shop owners John Long, Schertz Automotive, Schertz, TX, Tom Ham, Auto Centric, Grand Rapids, MI and Andy Massoll, Detroit Garage, Farmington, MI
You may not be surprised as to the big take-a-way from this episode. It is only logical and will have a huge impact on your business immediately. The panel agrees that your family needs to be on board with any financial decision you make in the business. You’ll get advice on what to do if you get into financial trouble, also the power of sharing your financial status with your team and if you are in financial trouble, you are not alone.
RR 486: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Companies – Part 3
RR 486: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Companies – Part 3
There are 4 pillars that make our discussion stand today. These pillars are the ones that solidify the company’s cultural EQ. These are personal behavior, empathy, accountability, and training.
I’m once again with Dan Taylor on our 3rd episode on the power of emotional intelligence or most commonly called EQ. This is a big topic. Welcome to the third part of our emotional intelligence series.
So glad to bring you episodes that make you think and self evaluate. If you have any type of leadership role these EQ episodes are for you. Also, see Part 2 in Episode 474 and Part 1 in Episode 461.
RR 474: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Leaders – Part 2
Dan Taylor – Emotional Intelligence leads to High Performing Leaders – Part 2
Leadership has its different styles and strategies. How well you lead depends on how you treat followers and how you treat yourself as a shepherd towards its own flock.
Throughout time, we learned that there are different types of leaders, leaders who have different mindsets, discipline, strategies and even outlook. As you have studied lessons of leadership you may have discovered a formula that works, grows your influence and builds a team. So much of your leadership skills are about your Emotional Intelligence or EQ. We are talking EQ in Part 2 with Dan Taylor, a Senior Business Advisor at Transformers Institute
We will be expanding on our discussion of Emotional Intelligence and its relevant effects on leadership as a whole and how it can impact the aftermarket industry.
RR 467: Servando Orozco on Franchising
Servando Orozco – A Franchising Business Template for the Aftermarket
Servando Orozco, CEO and founder of Orozco’s Auto Service owns a four-store operation based out of Long Beach, CA. Franchising is nothing new to business or even in the aftermarket. Listen to Servando explain his passion for his franchise model and the value he is offering.
Servando shares his goals on his franchise model, how it can help a struggling shop owner and also create a pathway for succession for just about to retire shop owners.
Have you ever thought about doing what you love and have your franchisor guide you with systems, training, and marketing? Then listen intently. This concept may be a big part of our future.
FTR 063: Matt Fanslow – What The Aftermarket Can Learn From Reality TV Business Shows
RR 465: Tom Ham – Your Only Competitor is Yourself
Tom Ham – Your Only Real Competitor is Yourself
Remarkable Results Radio episode 465. There is one way to keep yourself motivated and keep your competitive fire burning at whatever stage you are in your business, and that is knowing how to compete with yourself.
What pushes you out of bed early in the morning? If you could, could you compete with yourself? Do you know how to be a better version of you than yesterday? The only person you should try to be better than is the person you were yesterday!
Tom Ham is the creator and owner of Automotive Management Network, a 12,000 plus member website dedicated to the exchange of vehicle service management information. Implementing newer techs and finding out the strengths are keys to success.
RR 461: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performance Shops – Part 1
Dan Taylor – Emotional Intelligence Leads To High Performance
In the business of the aftermarket, we are always in search of leadership qualities to take our business and team to the next level. It is not necessarily how smart you are but how you manage your and your team’s emotions.
Let me set the stage; here is a quote from noted author Daniel Goleman: In a study of skills that distinguish star performers in every field from entry-level jobs to executive positions, the single most important factor was not IQ, advanced degrees, or technical experience, it was EQ: Emotional Intelligence.
This episode has the right ingredients to make you emotionally aware of the properties of your own emotions and how to incorporate them into problem-solving and to the overall emotional health of a shop. My guest today is Dan Taylor. He is the Senior Business Advisor of Transformers institute. Dan will help you understand the importance of Emotional Intelligence in leadership as a huge factor in team and customer retention.