Here are the two most recent episodes

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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

Nov 6, 2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

Nov 3, 2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

Oct 30, 2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

Oct 27, 2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

Oct 23, 2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

Oct 20, 2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

Oct 16, 2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

Oct 13, 2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

Oct 9, 2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

Oct 6, 2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

Oct 2, 2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

Sep 29, 2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

Sep 25, 2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

Sep 22, 2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

Sep 18, 2026

From Daily Profit to Long-Term Business Value [RR 1109]

Sep 15, 2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

Sep 11, 2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

Sep 8, 2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

Sep 4, 2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

Sep 1, 2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

Aug 28, 2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

Aug 25, 2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

Aug 21, 2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

Aug 18, 2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

Aug 14, 2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

Aug 11, 2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

Aug 7, 2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

Aug 4, 2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

Jul 31, 2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

Jul 28, 2026

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The BACK CATALOG - Listed By Most Recent

THA 127: Overcoming Owner Burnout

07/11/2019

RR 447: Jonnie Wright – Customer Service: What Are The Three Things You Want To Get Better At?

07/09/2019

FTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts?

07/08/2019

RR 446: Privacy, Data Ownership and Cyber-security Threatens the Automotive Aftermarket

07/05/2019

THA 126: Firing Customers – When is it Right or Wrong?

07/04/2019

RR 445: Cash Management with Chris Cotton

07/02/2019

FTR 052: Build Your Bench – Kyle Holt and Jay Goninen

07/01/2019

RR 444: Technician Round Table – Part 7 – Professionalism and More – Heipp – Landry – Fanslow:

06/28/2019

THA 125: Client Loyalty Programs – Do They Work?

06/27/2019

RR 443: Jill Trotta – Survey Results – The Best and Worst Metro Cities for Car Repair

06/25/2019

FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism

06/24/2019

RR 442: Joe Register – What are the Puts and Takes In Servicing Advanced Technologies

06/21/2019

THA 124: So You Need an Accountability Coach?

06/20/2019

RR 441: Geek Talk 2.0 Part 4 – Can Our Data Be Used As a Benefit to Others and Us?

06/18/2019

FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow

06/17/2019

RR 440: Bill Hanvey – Ownership of Vehicle Telematic Data Must Flow to the Vehicle Owner

06/14/2019

THA 123: The Power of the Supplier and Service Professional Relationship.

06/13/2019

RR 439: Safety Training in the Workplace – Charlie Ayers with CCAR

06/11/2019

FTR 049: Tom Lambert – Discount Model Marketing

06/10/2019

RR 438: My New Shop – From the Ground Up – Doug Callaghan

06/07/2019