Dave Hobbs automotive service experience spans 40 plus years in the industry, starting out as a technician and then as a service manager working in his family’s repair shop (Hobbs Auto Electric) in Kokomo, Indiana. After leaving Hobbs Auto Electric, Dave began working as a hotline advisor and field engineer at GM’s Delco Electronics. Those roles eventually led to becoming an electronics systems instructor for thousands of Delco Electronics / Delphi engineers throughout North American and Asia.
Dave is currently the lead technical trainer and course developer for Delphi Product and Service Solutions. In addition, he serves part-time as a contributor to Motor Age Magazine and as a field correspondent for MACS Worldwide (Mobile AC Society). Dave’s previous episodes HERE.
Key Talking Points:
- New technologyFirst challenge- finding out how it works. Service information isn’t always the easiest to read and understand.
- Validate information and see what makes it work
- Field case studies
- Training- never quit learning
- Dave’s acronyms Data acronym FRED- frustrating ridiculous electronic device
- WRAP- we replace all parts
- EWFN – everything working fine now
- Automotive innovationsADAS and calibrating radar when doing repairs
- Technicians and shop owners have to be in the education business for customers- customers will think their car is a robotic autopilot vehicle
- Brainstorm ADAS class for customers- educate how ADAS systems work and respect the safety functions in place to avoid customer turning them off
- Automotive industry IS deemed an essential business
- Thanks to Dave Hobbs for his contribution to the aftermarket’s premier podcast.
- Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers.
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- Find every podcast episode HERE.
- Every episode is segmented by Series HERE.
- Key Word Search HERE.
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