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Series - Shop Talk

Shop Talk

Alignments! Rates, Numbers and ROI [THA 303]

11-24-2022
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NAPA Focused on EV Tech, Tools and Parts – Susan Starnes [RR 779]

09-13-2022
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Customer Perceptions: Part 2 – Bob Cooper and Darrin Barney [RR 777]

09-06-2022
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Maximizing Space and Efficiency – Bob Noreiga [AW 121]

09-03-2022
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Car Coach Reports with Lauren Fix [RR 775]

08-30-2022
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Customer Perceptions Part 1 – Bob Cooper and Bill Greeno [RR 773]

08-23-2022
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The Women of NAPA AutoCare [RR 771]

08-16-2022
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2022 Napa Technician Of The Year: Meg Lewis [RR 769]

08-09-2022
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Be Proud of Your Culture [AW 117]

08-06-2022
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Work Happy, Drive Happy [RR 768]

08-05-2022
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Maintenance Intervals: Industry Standards [THA 287]

08-03-2022
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Ron Capps: Two Time World Champion NHRA Driver Turned Team Owner [RR 767]

08-02-2022
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Finding Success in an Auto Repair Complex [AW 116]

07-30-2022
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How Partnerships Work [RR 766]

07-29-2022
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Why Do a Repair Order Audit? [THA 286]

07-28-2022
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What Do Technicians Really Want? – Jimmy Alauria and Jason Stretch [RR 765]

07-26-2022
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Helping the Community Deter Converter Theft [AW 115]

07-23-2022
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My Computer Was Hacked: Now What? – Tom Sciortino [RR 764]

07-22-2022
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Details Matter to Your Customers and Employees – Dale Warmuth [AW 114]

07-16-2022
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Growing Pains with Jim Shukys [AW 113]

07-09-2022
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You Need an Organizing Board – Discover Why with Jimmy Alauria [AW 112]

07-02-2022
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Do You Have a 40% Close Rate For Pre Scheduled Appointments? Brett Beachler [RR 758]

07-01-2022
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Surviving the Loss of 3 Technicians in 3 Weeks – John Bridgwater [AW 111]

06-25-2022
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Do You Have a Customer Avatar? – Daniel Griffith [RR 756]

06-24-2022
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Moving to a New Shop [AW 110]

06-18-2022
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Hairdresser Turned Shop Owner – Danielle Villa [RR 754]

06-17-2022
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Two Locations, One Campus [AW 109]

06-11-2022
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From Investment Banker to Shop Owner [RR 752]

06-10-2022
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Process Driven: Stop Restarting Jobs [AW 108]

06-04-2022
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Surviving Two Store Openings During the Pandemic [RR 750]

06-03-2022
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Technician Time Management [AW 107]

05-28-2022
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The Lowest Price Shop Is Not Your Competitor – Reggie Stewart [RR 748]

05-27-2022
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Being Focused Led to Dream Shop [AW 106]

05-21-2022
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From the Bays to the Classroom – Brandon Steckler [RR 746]

05-20-2022
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Power Panel: Internal Communication [CC 107]

05-09-2022
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Streamlining Processes with Brett Beachler [AW 104]

05-06-2022
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Adapt and Overcome with David Friend [AW 103]

04-30-2022
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Growing Through Mergers and Acquisitions – Amanda Drake [AW 102]

04-23-2022
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Ethics 101 [THA 272]

04-21-2022
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Why Cleanliness Matters [AW 101]

04-16-2022
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