RR 206: Technician Round Table -Heipp – Landry -Fanslow

Recorded at Vision 2017. (Pictured above Bob Heipp, Peter Landry and Matt Fanslow)

When Matt Fanslow and I discussed this episode, I was immediately “all in”. I knew Bob Heipp because we had previously recorded an episode for the radio show. I did not know Peter Landry, but Matt said he would be a great guest. Little did I know what a dry sense of humor he had.

After 4 days of training, dinners, bar time, networking and comradery; Matt, Bob and Peter brought their A game to the interview. I thank them for a classic episode!

The PANEL:

Peter Landry, Bob Heipp, Matt Fanslow during recording.

Matt Fanslow

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN.  His primary responsibilities are to diagnose drive-ability and electrical/electronic issues, and perform most all programming, coding, initializing, adaptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He’s been a tech since 1996.

Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo and most recently in March 2017.

Matt has participated on 18 ASE technical committees for the ASE Practice Test, A6, A7, A8, and L1 tests. He’s also done case studies for Standard Motor Products.

Fanslow’s goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image. Hear Matt in these Remarkable Results Radio Episodes: 122, 146, and 200.

Bob Heipp

Matt Fanslow and Carm Capriotto

Bob Heipp works for Mobile Auto Solutions, LLC as lead tech and Technician Manager in the Chicago metropolitan area and northwest Indiana.

Having accepted a job that required passing an IM240 emission class, he was introduced to new alternatives of diagnostic testing.  This spurred a quest for learning.

Bob believes his desire to learn is what opened doors to meeting technicians around the world.  Hoping to help so others could have the same opportunities, he partnered with ASA-IL and initiated the CAN Conference after one of his favorite conferences (the Linder Conference) was no longer being presented.  He considers these experiences having lead him to the opportunity to work for Mobile Auto Solutions. Bob is also a dedicated Vision High Tech Training and Expo attendee. Hear Bob in his own interview on Remarkable Results Radio in episode 168.

Peter Landry

Peter Landry is an ASE L1 Master Automotive Technician from Brookfield, WI. Peter has a strong automotive background in electronics, network and driveability diagnostics. His prowess for fixing problem vehicles and passion for staying up on emerging technologies led him to form Landry’s Mobile Diagnostics, a mobile diagnostics and module programming business servicing the Milwaukee Metro area.

Here are just a few talking points from the show:

  • Matt’s GPS Analogy on diagnostics.
  • Networking is a requirement at training events.
  • A networking ‘how to guide’.
  • Wise words on how to make the most of training events like Vision.
  • Instructors want questions; so ‘ask questions’. You are not the only one who wants to ask a question and you cannot know all the answers.
  • Engage with your peers and instructors.
  • Develop relationships from around the country/world.
  • Support the vendors that help foot the costs for the event.
  • If you are a regular, take classes that you would not normally take. Stretch your knowledge.
  • Stay in touch with your network. Have a phone call with your friends.
  • Find your ‘Energy’.
  • Admiration for the passion that the attendees have for learning.

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This episode is brought to you by Federal-Mogul Motorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at fmmotorparts.com  and fmgaragegurus.com

About the author, Carm Capriotto

Carm is the founder and host of the Remarkable Results Radio Podcast; the only one of its type in the automotive aftermarket. Carm calls on his 35 years’ experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ path to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.