Boutique Training: Specific – Focused – Hands On – The Training Comes To You [THA 179]
THA 179 Boutique Training
Get ready for an outstanding discussion on an important topic: Training. Shop owners Dave Denmon from Dave’s Car Care in Phoenix, Jon Bockman from Bockman’s Auto Care in Sycamore, IL sit with trainers Scott Shotton, the Driveability Guys and a Mobile Diagnostician,and Eric Zigler from E-Z Diagnostics, Peoria, IL and a trainer for Automotive Seminars and the Driveability Guys.
So why not bring the needed training for your techs and even service advisors to you. An interesting and wide-ranging discussion from four of your industry colleagues. I know training matters to you, you are going to love this discussion.
The key talking points listed on the show notes page will make a great meeting agenda or outline for change. Find them on the show notes page at remarkableresults.biz/a179.
Diagnostic Pathways vs. Silver Bullets [RR 544]
Scott Shotton has over 25 years of technical experience in automotive repair shops. As the owner of The Driveability Guys, Scott performs mobile diagnostics and reprogramming for local repair shops in the DeKalb Illinois area as well as industry training around the United States and Canada. He was also one of the four trainers for…
Training 2020 and Beyond – Future Techniques and Strategies [THA 173]
THA 173 Training 2020 and Beyond: Future Techniques and Strategies
The challenges we have now and into the future, regarding training, are so apparent in this episode. Will you shift and adapt to the many ways of acquiring training into the future. Will we be changing how we deliver knowledge? Do we need to let some of our old training techniques die? Will we embrace career pathing? And will shop owners be more supportive and pay for training? Some of the answers are here now.
Rich Falco came to me with this Academy topic and I was hooked. Who wouldn’t want to listen to a discussion on ‘Training 2020 and Beyond: Future Techniques and Strategies. He brought along Jim Cokonis and Matt Fanslow. You know me I’m a very curious person and I want to learn something new every day. This episode brought out both of those traits. In Fact I got more than I anticipated and so will you.
Talking points for a great meeting agenda at https://remarkbleresults.biz/a173
Trainers Speak to Their Craft [RR 532]
G Jerry Truglia is well known for his automotive training through his company ATTS: Automotive Technician Training Services, where he covers topics ranging from hybrid vehicles, electricity, to Heavy Duty Truck repair. G is also a very proud founding member of the non-for profit Technician Service Training group. G Jerry Truglia Previous Episodes HERE. Dave…
Technician Round Table – Part 9 OUTSPOKEN on Training – Heipp – Landry – Fanslow [RR 528]
RR 528: OUTSPOKEN on Training
Now Tech Talk 9 with Bob Heipp, Peter Landry and Matt Fanslow. This outspoken trio ponders training in a big way since we recorded this at vision. It was a perfect topic since Vision of the Premier training event. As it is typical with this trio they didn’t hold back and we had some fun.
We cover what it takes to be a trainer, what type of student are you, hands-on, play or research and critical thinking just to name a few.
Find the show notes and talking points at remarkableresults.biz/e528
Becoming a LEAN Technician [RR 520]
Jarrod Alexander from BG Automotive, Fort Collins, CO. Jarrod shares his experience with his first-ever training seminar on becoming a ‘LEAN’ technician. Key Talking Points: Technician to trainer at ASA ColoradoAlways strives to be efficient technician, servicing customers Started to have health issues- forced to slow down and work smarter not harder Owner signed…
Knowing All About ADAS Will Make You a Smarter Technician [RR 519]
Ben Johnson, Director, Project Management, Mitchell 1 ADAS training class- training is maintenance, instructors need the training to give a training class Full class- many was their first time hearing about ADAS ADAS is not a “thing” it is industry generated category- each car company will use different terms for ADAS systems (ex: blind-spot monitoring),…
Kelly Moore – Enticing our Youth to have a Career in the Aftermarket [RR 518]
Kelly Moore Dr. Kelly Thumm Moore has over 20 years of experience in the career-focused higher education industry. She currently serves at Campus President for Lincoln College of Technology – Denver, a career-focused college offering certificate and degree programs in the automotive and skilled trades fields. Her previous experience includes presidencies for Westwood College and Career Colleges…
Are You Paying for Training? The Right Thing To Do [THA 162]
Keith Williamson is the owner of Williamson’s Repair and Tire in Bondurant, IA for over 20 years. He is a member of MWACA where he leads the Shop Owner Support Group (an amazing group of shops) in Iowa. He and his team focus on the customer experience, as well as Hybrid, Electric and emerging vehicle…
In Search of Silver Bullets – Scott Shotton [RR 513]
Scott Shotton has over 25 years of technical experience in automotive repair shops. As the owner of The Driveability Guys, Scott performs mobile diagnostics and reprogramming for local repair shops in the DeKalb Illinois area as well as industry training around the United States and Canada. He was also one of the four trainers for…
Service Advisor Role Play #4 [THA 159]
Jeremy O’Neal President and lead sales trainer for Advisorfix, began his career as a Service Advisor and moved into Service Management at the dealership level for VW, Audi, and Porsche. He consistently placed in the top 3% of Service Advisors across the nation. With a passion for helping others, Jeremy started coaching Service Advisers in…
Teaching Students at Kustom Built Cars [RR 509]
Localizing National Training [THA 156]
The Panel: Bryan Gossel, BG Automotive, Fort Collins CO Brian’s Previous Episodes HERE. Phil Carpenter, Director of Operations, Urban AutoCare and Avalon Motorsports. Judi Haglin and husband Dana own Haglin Automotive Inc., a full-service auto repair shop in Boulder, CO, and they’ve been leaders in the Boulder auto repair industry since 1981. Judi and Dana have a super…
Matt Fanslow – Helping Local Shops [FTR 080]
Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He’s been a tech since 1996. Matt is also…
Carm Capriotto – 2020 – The Year You DO! [FTR 078]
Carm Capriotto, AAP, is a career automotive aftermarket professional. He hosts and produces the automotive aftermarket’s premier podcasts. They include Remarkable Results Radio, the Town Hall Academy and For The Record. Carm is an influencer and connector of people and speaks to the industry about what he learns each day from the essential voices of…
FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training
RR 475: Dirk Fuchs and Jeff Bly – Will System Training Impact a Technicians Ability to Diagnose and Improve Shops Profits
RR 475: Dirk Fuchs and Jeff Will System Training Impact a Technicians Ability to Diagnose and Improve Shops Profits
Why do we shun training? It is a huge industry problem. Our trainers know that the same people show up time after time. Not many new faces. What does that say about the state of our industry? Why do we ignore the power of training? Do you know that it supports your efficiency?
In this episode, Dirk Fuchs Technical Training Manager at ZF Group and Jeff Bly NAPA Autotech Curriculum Developer say that many young industry techs want and need training. But why aren’t they getting it? Why do Canadians show up for training at greater numbers than in the US? What are regarded as preferred training methods in the US versus European; knowledge-based or solutions based training? All of these questions will be answered in this podcast.
This episode will open your eyes to possibilities for you and your future in the industry.
FTR 067: Rick White – Change Your Life and Your Business
FTR 066: Carm Capriotto – Struggling Shops and The Rule of Holes
RR 470: Automotive Students Speak Out on Their Future
RR 470: Automotive Students Speak Out on Their Future
An interview with three automotive technology students who share their outlook on their schooling and so much more. I’m with Travis Mawhir, Ryan Kostek, and Jarrett Laska three automotive post-secondary students from the State University of NY at ERIE.
I enjoyed sitting with these three students at the college to hear them give their perspective on mentoring, starting wage college debt, tools, and independents vs dealership opportunities. I’m with Travis Mawhir,
Ryan Kostek, and Jarrett Laska. Listen to what these automotive students are thinking at this stage in their lives Join me for a refreshing and interesting view of our future talent
THA 138: The Business Side of ADAS – Advanced Driver Assistance Systems
THA 138 The Business Side of ADAS – Advanced Driver Assistance Systems
If you’ve ever thought about getting into the ADAS calibration business, this episode will give you information to help in formulating your decision.
With me is David Friend owner of Mobile Tech and Wilmington Hybrids, from Wilmington, NC David has two Locations a ADAS Calibration shop and teaches ADAS calibration in his dedicated training center. Scott Brown, from Connie and Dicks Service, Claremont, CA and founder of diag.net and Mike Reynolds, owner of Mobile Automotive Service Solutions in Charleston, and an automotive instructor at Trident Technical College who has a big investment in the equipment, targets, OE scan tools and subscriptions to perform ADAS calibration.
This episode will help you determine if you and your market can support an ADAS calibration center, we talk about how long will we need ADAS calibration centers as the future will hold the smarts to do dynamic calibrations someday.
The panel will answer these questions: Should you consider putting up an ADAS calibration center? Do I need training, even if I will not do calibrations?
Does ADAS save lives? What about liability? Are there Standards? Is there any benefit if you get in early?
FTR 062: Rena Rennebohm – Stop Hiring Me To Fix Your Business From the Front Counter
THA 131: Preparing Your Shop For the Next Five and Ten Years
THA 131 The Future – Preparing Your Shop For the Next Five to Ten Years
What is your future? Have you planned it? What are you doing to ensure your success in the next 5, 10 or 15 years? If you do nothing you get what you currently have and that may not sustain you to far into the future.
Your panel: Kelli Weatherby, co-owner, with husband Lee, in Accurate Automotive, Inc. in Mesa, AZ., Bill Nalu, owner of Interstate Auto Care, Madison Heights, MI and AJ Nealey, Nealey Auto Service, Edgewater MD. This diverse group has some similar yet some different strategies for their future. It is so refreshing to hear the dialogue and then compare their tactics to your current or long term plans.
We are in a dynamic industry that is in a heightened change curve. Keeping up at all levels will bring you spoils. And keeping your eye on your business with the future in sight is an important responsibility you have to your employees and your family.
We talk BHAG’s, Debt, Branches, Succession, Training, refinancing, and SWOT among others.
THA 130: Service Advisor Role Play #3
THA 130 Service Advisor Role Play
My guests are role-playing these three situations: #1: Brakes- the client knows what is wrong and the car has been inspected somewhere else, $2: Oil change- just looking for a price and #3: The Check Engine Light is on – how much to replace the catalytic converter?
My panel includes Rena Rennebohm CEO of Empowered Advisor, Dave Nelson From Antero’s Automotive, Greenwood Village, Colorado and RJ Milnes from DK Automotive Repair, Antioch, CA
Let features and benefits be the service advisors strong tools and during a call, you are interviewing the customer and they are interviewing you, both looking for a good fit. If cheep is what they want and you can’t deliver you’ve learned.
RR 453: Dutch Silverstein puts an ADAS Scholarship Worth $4,000 On the Line!
Dutch Silverstein puts ADAS Scholarship worth $4,000 on the line!
Free Training! Unheard of. Dutch Silvestein of A&M Auto Service is putting up a $4,000 scholarship for a shop owner and technician for ADAS training. This means TWO guys from the same shop (an owner and his lead tech) can attend this hands-on seminar. ADAS technology is not going away and everyone needs to move on training. You may even decide to become an ADAS calibration center as a result of your training.
In this episode find out why Dutch is providing this free scholarship from his own pocket to the industry. He believes the industry must step up and get involved with scholarships of all kinds. He also challenges shop owners to determine if they are spending enough time learning how to put money in their pocket through training.