Search Here are the two most recent episodes Why Employee Reviews Are Broken and What to Do Instead [RR 1081] Mar 3, 2026 Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474] Feb 27, 2026 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast THA 103: Turn Price Shopping Callers Into Customers. Jan 23, 2019 RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner Jan 22, 2019 FTR 029: Tom Ham Part 1: What Techs want from Shop Owners Jan 21, 2019 RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation Jan 18, 2019 THA 102: Second Chance – Working with and Supporting Addiction Jan 16, 2019 RR 397: Acquisition Integration – A Look Inside a New Location Transition Jan 15, 2019 FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car Jan 14, 2019 RR 396: Education – Inside the Automotive Business School of Canada Jan 11, 2019 THA 101: Ghosting – Minimizing New Hire No Shows Jan 9, 2019 RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image Jan 8, 2019 FTR 027: Andy Bizub – Be The Dealer Alternative Jan 7, 2019 RR 394: What Quality Employees Really Want – Results From a Technician Survey Jan 4, 2019 THA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the Aftermarket Jan 2, 2019 RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop. Jan 1, 2019 FTR 026: Derek Kaufman on Start-Stop Technology Dec 31, 2018 RR 392: Shop Talk 7 – The Leading Ladies Dec 28, 2018 THA 099: The New Tax Law Impact on the Service Professional Dec 26, 2018 RR 391: What Happens When a Technician Becomes a Customer for Automotive Repair. Dec 25, 2018 FTR 025: Bill Nalu on Abundance Dec 24, 2018 RR 390: DATA – How Understanding Search Habits Will Help Grow New Customers Dec 21, 2018 THA 098: Daytime Training vs Night Time Training – A Discussion of Ideas Dec 19, 2018 RR 389: The Art of Successful Mentoring Dec 18, 2018 FTR 024: Rick White – Overcoming the Blame Game Dec 17, 2018 RR 388: Re-Inventing You! A Personal Story Of Prolific Change. Dec 14, 2018 THA 097: Service Professional Loyalty: A Supplier Perspective Dec 12, 2018 RR 387: In Praise of Our Trainers Dec 11, 2018 FTR 023: Greg Buckley – Are We Pigeonholing Ourselves Into Just One Area Of Repair? Dec 10, 2018 RR 386: Shop Talk 6 – Making it Work – Husband and Wife Partners Dec 7, 2018 THA 096: Engaging Kids in the Automotive Dec 5, 2018 RR 385: AAPEX 2018 – Driving the Aftermarket to be Ahead of the Curve Dec 4, 2018 « Previous 1 … 43 44 45 46 47 … 62 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent Why Employee Reviews Are Broken and What to Do Instead [RR 1081] 03/03/2026 Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474] 02/27/2026 The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080] 02/24/2026 The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473] 02/20/2026 Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079] 02/17/2026 Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472] 02/13/2026 Executing a 25 Year Plan: Retired at 47 [RR 1078] 02/10/2026 The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471] 02/06/2026 Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077] 02/03/2026 The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470] 01/30/2026 Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076] 01/27/2026 Streamlining the Mundane: How Automation Buys Back Time [THA 469] 01/23/2026 The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075] 01/20/2026 Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468] 01/16/2026 Do You Own a Business or a Job? [RR 1074] 01/13/2026 Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467] 01/09/2026 The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073] 01/06/2026 The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466] 01/02/2026 Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072] 12/30/2025 Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465] 12/26/2025 1 2 3 … 93 Next »