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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss

Feb 12, 2019

FTR 032: Pierre Respaut – Has Seen a Technical Revolution in His Lifetime

Feb 11, 2019

RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind

Feb 8, 2019

THA 105: Catering to the Millennial Customer

Feb 6, 2019

RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility.

Feb 5, 2019

FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit

Feb 4, 2019

RR 402: Generation Z – Understanding Our Newest Employees and Customers

Feb 1, 2019

THA 104: Business Coaches Lab: The Art of Implementation – How to Get Things Done

Jan 30, 2019

RR 401: Family Succession Part 1 – Our Future Female Shop Owners

Jan 29, 2019

FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians

Jan 28, 2019

RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.”

Jan 25, 2019

THA 103: Turn Price Shopping Callers Into Customers.

Jan 23, 2019

RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner

Jan 22, 2019

FTR 029: Tom Ham Part 1: What Techs want from Shop Owners

Jan 21, 2019

RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation

Jan 18, 2019

THA 102: Second Chance – Working with and Supporting Addiction

Jan 16, 2019

RR 397: Acquisition Integration – A Look Inside a New Location Transition

Jan 15, 2019

FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car

Jan 14, 2019

RR 396: Education – Inside the Automotive Business School of Canada

Jan 11, 2019

THA 101: Ghosting – Minimizing New Hire No Shows

Jan 9, 2019

RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image

Jan 8, 2019

FTR 027: Andy Bizub – Be The Dealer Alternative

Jan 7, 2019

RR 394: What Quality Employees Really Want – Results From a Technician Survey

Jan 4, 2019

THA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the Aftermarket

Jan 2, 2019

RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop.

Jan 1, 2019

FTR 026: Derek Kaufman on Start-Stop Technology

Dec 31, 2018

RR 392: Shop Talk 7 – The Leading Ladies

Dec 28, 2018

THA 099: The New Tax Law Impact on the Service Professional

Dec 26, 2018

RR 391: What Happens When a Technician Becomes a Customer for Automotive Repair.

Dec 25, 2018

FTR 025: Bill Nalu on Abundance

Dec 24, 2018

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The BACK CATALOG - Listed By Most Recent

The “Monster” in Your Head Is Costing Your Shop Money [RR 1086]

04/07/2026

Batman Needs a Robin: Meet Your Shop’s New Sidekick Ninja App [THA 479]

04/03/2026

Stop Leaving Money on the Table: How to Master Your Shop Management System [RR 1085]

03/31/2026

Smart Glasses in the Shop: Inside NAPA Autotech’s XcceleratoR Training [THA 478]

03/27/2026

Is Your Shop the Problem? Hard Truths from the Voice of the Technician Survey Results [RR 1084]

03/24/2026

General Service Technician Academy: Building Educational Foundation For Tomorrow’s Careers [THA 477]

03/20/2026

Own the Technician Shortage: How One Shop Owner is Transforming Industry Recruitment [RR 1083]

03/17/2026

The Affordability Myth in Auto Repair: Rethinking How Service Advisors Present Repairs [THA 476]

03/13/2026

Stop Winging Human Resources in Your Auto Repair Shop [RR 1082]

03/10/2026

The 250K Mile Maintenance Mindset: Mastering the Art of Vehicle Delivery [THA 475]

03/06/2026

Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

03/03/2026

Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

02/27/2026

The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]

02/24/2026

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02/20/2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02/17/2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02/13/2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02/10/2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02/06/2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02/03/2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01/30/2026