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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

THA 107: Discover How To Keep Your Women Customers For Life

Feb 20, 2019

RR 407: Dennis Montalbano: He Survived a Heart Attack and Stroke and so Did His Business!

Feb 19, 2019

FTR 033: Kirk Richardson On Technician Pay Plans

Feb 18, 2019

RR 406: Geek Talk 2.0 Part 3: The Independents Biggest Competitor

Feb 15, 2019

THA 106: Managing a Negative Online Review

Feb 13, 2019

RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss

Feb 12, 2019

FTR 032: Pierre Respaut – Has Seen a Technical Revolution in His Lifetime

Feb 11, 2019

RR 404. Rodney Pierini. A Grant That Supports Automotive Education – First Of Its Kind

Feb 8, 2019

THA 105: Catering to the Millennial Customer

Feb 6, 2019

RR 403: Lucas Underwood – Take Ownership and Learn from your Mistakes. Find Humility.

Feb 5, 2019

FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit

Feb 4, 2019

RR 402: Generation Z – Understanding Our Newest Employees and Customers

Feb 1, 2019

THA 104: Business Coaches Lab: The Art of Implementation – How to Get Things Done

Jan 30, 2019

RR 401: Family Succession Part 1 – Our Future Female Shop Owners

Jan 29, 2019

FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians

Jan 28, 2019

RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.”

Jan 25, 2019

THA 103: Turn Price Shopping Callers Into Customers.

Jan 23, 2019

RR 399: Service Talk 1 – The Service Adviser | Center of the Hub – Customer – Technician – Owner

Jan 22, 2019

FTR 029: Tom Ham Part 1: What Techs want from Shop Owners

Jan 21, 2019

RR 398: Shop Talk 9 – Hitting The Brick Wall – Business and Leadership Transformation

Jan 18, 2019

THA 102: Second Chance – Working with and Supporting Addiction

Jan 16, 2019

RR 397: Acquisition Integration – A Look Inside a New Location Transition

Jan 15, 2019

FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car

Jan 14, 2019

RR 396: Education – Inside the Automotive Business School of Canada

Jan 11, 2019

THA 101: Ghosting – Minimizing New Hire No Shows

Jan 9, 2019

RR 395: Shop Talk 8 – Second Shop Challenge | The Power of Blacktop | Industry Image

Jan 8, 2019

FTR 027: Andy Bizub – Be The Dealer Alternative

Jan 7, 2019

RR 394: What Quality Employees Really Want – Results From a Technician Survey

Jan 4, 2019

THA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the Aftermarket

Jan 2, 2019

RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop.

Jan 1, 2019

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The BACK CATALOG - Listed By Most Recent

Stop Hiring in Panic Mode: Build a Recruiting Pipeline for Your Shop [RR 1094]

06/02/2026

When Personal Stress Walks Into the Shop: How Leaders Protect Performance [THA 487]

05/29/2026

From Guesswork to Process: Modern Diagnostic Strategies for Auto Repair Shops [RR 1093]

05/26/2026

Failing at Retirement: Building Eight Shops in Eight Years [THA 486]

05/22/2026

The AI-Driven Auto Repair Leader: Using Technology as Your Strategic Thought Partner [RR 1092]

05/19/2026

The Rise of the Specialist: Redefining Automotive Professionalism [THA 485]

05/15/2026

15 Headlines in 30 Minutes: Rapid Fire Automotive News For Shop Owners [RR 1091]

05/12/2026

Why ADAS Calibrations Are Being Ignored in Auto Repair Shops [THA 484]

05/08/2026

Auto Repair Marketing Isn’t What You Think (AI Is Changing Everything) [RR 1090]

05/05/2026

Turn Your Parts Spend Into Team Rewards with the NAPA Team Tool Rebate [THA 483]

05/01/2026

Detective Mind Mapping: A Forensic Approach to Automotive Diagnostics [RR 1089]

04/28/2026

The Dealer Alternative Advantage in Today’s Auto Repair Industry [THA 482]

04/24/2026

Build Customer Loyalty: Branding, Event Planning, and Community [RR 1088]

04/21/2026

Meet Paige: The Auto Repair Industry’s First 24/7 AI Recruiter [THA 481]

04/17/2026

Your Shop Might Need Marriage Counseling: Fixing Communication in Auto Repair [RR 1087]

04/14/2026

How to Get Unstuck When Your Auto Repair Business Stops Growing [THA 480]

04/10/2026

The “Monster” in Your Head Is Costing Your Shop Money [RR 1086]

04/07/2026

Batman Needs a Robin: Meet Your Shop’s New Sidekick Ninja App [THA 479]

04/03/2026

Stop Leaving Money on the Table: How to Master Your Shop Management System [RR 1085]

03/31/2026

Smart Glasses in the Shop: Inside NAPA Autotech’s XcceleratoR Training [THA 478]

03/27/2026