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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

Oct 14, 2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

Oct 10, 2025

Building an Essential Skilled Automotive Career [RR 1060]

Oct 7, 2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

Oct 3, 2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

Sep 30, 2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

Sep 26, 2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

Sep 23, 2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

Sep 19, 2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

Sep 16, 2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

Sep 12, 2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

Sep 9, 2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

Sep 5, 2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

Sep 2, 2025

Ring to Revenue: The Power of the First Hello [THA 448]

Aug 29, 2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

Aug 26, 2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

Aug 22, 2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

Aug 19, 2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

Aug 15, 2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

Aug 12, 2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

Aug 8, 2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

Aug 5, 2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

Aug 1, 2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

Jul 29, 2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

Jul 25, 2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

Jul 22, 2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

Jul 18, 2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

Jul 15, 2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

Jul 11, 2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

Jul 8, 2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

Jul 4, 2025

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The BACK CATALOG - Listed By Most Recent

The Give to Get Principle: How Relationships & Reciprocity Build Raving Fans [RR 610]

01/29/2021

Stop Selling From Your Wallet [THA 208]

01/28/2021

MSO: 18 Team Members Tested Positive for Covid. How We Survived [RR 609]

01/26/2021

Career Upgrade: Service Manager to Shop Owner at 29 Years Old [RR 608]

01/22/2021

Pre Scheduling Appointments – The Time Has Come [THA 207]

01/21/2021

Brainstorming on Shop Ownership – A Business Not a Hobby [RR 607]

01/19/2021

Owner, Technician, Service Advisor – Working Together – AAPEX 2020 Honors [RR 606]

01/15/2021

Proof of Concept [THA 206]

01/14/2021

How to Implement Your Own Apprentice Program [RR 605]

01/12/2021

Women in Auto Care Awards 2020 [RR 604]

01/08/2021

Requirement for Growing a Branch Store [THA 205]

01/07/2021

Millennials in High Gear with Sara Fraser – Part 1 [RR 603]

01/05/2021

The Benefits of Brainstorming Dr. John Passante and Phil Moore [RR 602]

01/01/2021

What Will 2021 Be Like? [THA 204]

12/31/2020

How to Become a Thermostat Instead of a Thermometer- Dave Hobbs [RR 601]

12/29/2020

An Unprecedented Year and Strategies for 2021 – Bonus Episode 8

12/27/2020

Reflections of My First Episode and Prudent Advice for the Ages [RR 600]

12/25/2020

How My Business Changed as a Result of Covid-19 – A Look Back [THA 203]

12/24/2020

From College to ADAS Calibrations – Learning How [RR 599]

12/22/2020

Social Media Influencer- Do What is Right and Not Easy [RR 598]

12/18/2020

Why Fix a Negative Attitude in your Shop [THA 202]

12/17/2020

Thinking Way Outside the Box with Greg Buckley [RR 597]

12/15/2020

Hiring a Business Coach [RR 596]

12/11/2020

Creating the Right Environment for Shop Efficiency [THA 201]

12/10/2020

Frank Scandura – 20 Questions in 30 Minutes [RR 595]

12/08/2020

Hiring Superstars with Jerry Kezhaya and Dr. Laura Shwaluk [RR 594]

12/04/2020

A Blessing in Disguise From My Biggest Mistake [THA 200]

12/03/2020

Avoiding Comebacks with Dave Hobbs [RR 592]

11/27/2020

Buying & Selling: A Tale of Two Deals [THA 199]

11/26/2020

Customer Service vs. Customer Experience with Murray Voth [RR 591]

11/24/2020

Science Based Hypnotherapy with Maureen Pisani [RR 590]

11/20/2020

Four Corner – Four Wall Shop Inspection [THA 198]

11/19/2020

Doug Grills – 20 Questions in 30 Minutes [RR 589]

11/17/2020

The Difference: Dealership Tech Now Works for an Independent. Why? [RR 588]

11/13/2020

Electric Vehicles – The Future Unfolds [THA 197]

11/12/2020

Four Ways to Generate Income Using ESBI with Gerry Frank [RR 587]

11/10/2020

Service Advisor Advice from Steve Shaw [RR 586]

11/06/2020

Cares Act & Payroll Protection Program Update with Hunt Demarest, CPA[THA 196]

11/05/2020

Automotive Management Institute: Looking Ahead with Chuck Searles [RR 585]

11/03/2020

ADAS and Tech Advances – Joe Register [RR 584]

10/30/2020

Coaches Lab: Why Employees Leave [THA 195]

10/29/2020

Dave Kusa – 20 Questions in 30 Minutes [RR 583]

10/27/2020

Secure Vehicle Interface – Standards Evolve as the Vehicle is Part of a Larger Transportation System – Joe Register [RR 582]

10/23/2020

Auto Repair in the Decade of the Eighties [THA 194]

10/22/2020

Cybersecurity: Defend and Protect Your Business and Network [RR 581]

10/20/2020

The Evolution of SEO: Make Your Website the Best For Search – Brain Walker [RR 580]

10/16/2020

Apprentice Stories [THA 193]

10/15/2020

Stress Busters to Deal with the Emotional Roller Coaster – Dr. Dave Weiman [RR 579]

10/13/2020

Diagnostic Processes – Matt Fanslow and Scott Shotton – Part 2 [RR 578]

10/09/2020

Improving Work Flow [THA 192]

10/08/2020