Here are the two most recent episodes

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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

Oct 14, 2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

Oct 10, 2025

Building an Essential Skilled Automotive Career [RR 1060]

Oct 7, 2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

Oct 3, 2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

Sep 30, 2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

Sep 26, 2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

Sep 23, 2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

Sep 19, 2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

Sep 16, 2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

Sep 12, 2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

Sep 9, 2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

Sep 5, 2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

Sep 2, 2025

Ring to Revenue: The Power of the First Hello [THA 448]

Aug 29, 2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

Aug 26, 2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

Aug 22, 2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

Aug 19, 2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

Aug 15, 2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

Aug 12, 2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

Aug 8, 2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

Aug 5, 2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

Aug 1, 2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

Jul 29, 2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

Jul 25, 2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

Jul 22, 2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

Jul 18, 2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

Jul 15, 2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

Jul 11, 2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

Jul 8, 2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

Jul 4, 2025

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The BACK CATALOG - Listed By Most Recent

Growing Your Business and Striving for Greatness – Kirk Richardson [RR 515]

03/03/2020

Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087]

03/02/2020

Aftermarket 2030 Consolidation – Opportunities – Challenges – Succession Planning [RR 514]

02/28/2020

Open Forum: Ask the Shop Owner – Part 2 [THA 160]

02/27/2020

In Search of Silver Bullets – Scott Shotton [RR 513]

02/25/2020

Kim Aurenheimer – Fall In Love With Your Business, Again [FTR 086]

02/24/2020

Aftermarket Acumen Part 5 – Succession [RR 512]

02/21/2020

Service Advisor Role Play #4 [THA 159]

02/20/2020

Zero Dollar Customers – Tom Palermo [RR 511]

02/18/2020

Bob Greenwood on Billed Hours Per RO [FTR 085]

02/17/2020

Aftermarket Acumen Part 4 – Technician Pay [RR 510]

02/14/2020

Shop Owner Open Forum [THA 158]

02/13/2020

Teaching Students at Kustom Built Cars [RR 509]

02/11/2020

Ben Johnson – The Power of WHY [FTR 084]

02/10/2020

Aftermarket Acumen Part 3 [RR 508]

02/07/2020

Flat Rate vs Hourly-Bonus Hybrid Pay Plans [THA 157]

02/06/2020

Becoming the CEO – Bob Greenwood [RR 507]

02/04/2020

Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083]

02/03/2020

Aftermarket Acumen Part 2 – HR Concerns [RR 506]

01/31/2020

Localizing National Training [THA 156]

01/30/2020

Don’t Get Over-focused on KPI’s Without Putting the Customer at The Center [RR 505]

01/28/2020

Steve Finzel – Too Many Fluids [FTR 082]

01/27/2020

Aftermarket Acumen Part 1 [RR 504]

01/24/2020

Are You Selling Tires? [THA 155]

01/23/2020

Partnerships [RR 503]

01/21/2020

Brian Sump – Never Let Your Foot Off The Pedal [FTR 081]

01/19/2020

Impact Award Winners 2019 [RR 502]

01/17/2020

Cash is King and Important to Your Business [THA 154]

01/16/2020

Survey Says! [RR 501]

01/14/2020

Matt Fanslow – Helping Local Shops [FTR 080]

01/13/2020

Bonus Episode 2 – Little Effort – Big Benefit

01/11/2020

What Worked – What Didn’t – Success Has Its Ups and Downs [RR 500]

01/10/2020

Pricing Parts Purchased from Dealers [THA 153]

01/09/2020

Bill Long MEMA CEO – Advancing The Business Interest of Our Industry [RR 499]

01/07/2020

Andy Bizub – Too Many Are Quick To Trash Each Other Based On Emotions And Not Facts [FTR 079]

01/06/2020

Dynamic Leadership – Building Your Leadership Team [RR 498]

01/03/2020

How To Increase Your Labor Rate Without Losing Car Count [THA 152]

01/02/2020

Erik Mortensen – Former Technician Now Automotive Educator [RR 497]

12/31/2019

Bonus Episode – Them Changes | A Must Listen

12/30/2019

Carm Capriotto – 2020 – The Year You DO! [FTR 078]

12/30/2019

Anthony Williams – Update on the Automotive Institute for Science and Technology (AIST) [RR 496]

12/27/2019

Dominate Your Market – Own the Two Mile Zone [THA 151]

12/25/2019

Accepting Text Message Payments Will Transform Your Shop – Steve Ciabattoni [RR 495]

12/24/2019

Matt Fanslow – Kobayashi Maru – Lessons From Star Trek [FTR 77]

12/23/2019

RR 494: Women In Auto Care 2019 Honorees

12/20/2019

THA 150: Three Financial Challenges – Coaches Perspective

12/19/2019

RR 493: Do More of 2020 – Goals – Standards

12/17/2019

FTR 076: Josh McFarlin – Dream Big – You’ll be surprised Where a Career in the Automotive Will Take You

12/16/2019

RR 492: YouTube – Benefit or Burden Part 2

12/13/2019

THA 149: Top Financial Challenges to Overcome – Shop Owner Perspective

12/12/2019