Search Here are the two most recent episodes Building a Foundation to Prevent Employee Turnover [THA 461] Nov 28, 2025 People HATE to Be Sold, Yet They LOVE to Buy [RR 1067] Nov 25, 2025 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460] Nov 21, 2025 Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066] Nov 18, 2025 Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459] Nov 14, 2025 Helping People Do Life in Auto Repair [RR 1065] Nov 11, 2025 The Everyday Educator: How Leaders Reinforce Learning [THA 458] Nov 7, 2025 Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064] Nov 4, 2025 Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457] Oct 31, 2025 Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] Oct 28, 2025 Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456] Oct 24, 2025 A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062] Oct 21, 2025 From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] Oct 17, 2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] Oct 14, 2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] Oct 10, 2025 Building an Essential Skilled Automotive Career [RR 1060] Oct 7, 2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] Oct 3, 2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] Sep 30, 2025 The Silent Profit Killer: Inconsistent Processes [THA 452] Sep 26, 2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] Sep 23, 2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] Sep 19, 2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] Sep 16, 2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] Sep 12, 2025 A Phone Call Is Worth a Thousand Emails [RR 1056] Sep 9, 2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] Sep 5, 2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] Sep 2, 2025 Ring to Revenue: The Power of the First Hello [THA 448] Aug 29, 2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] Aug 26, 2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] Aug 22, 2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] Aug 19, 2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] Aug 15, 2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] Aug 12, 2025 1 2 3 … 61 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent Becoming a LEAN Technician [RR 520] 03/20/2020 Make your Competitor Your Friend [THA 163] 03/19/2020 Knowing All About ADAS Will Make You a Smarter Technician [RR 519] 03/17/2020 Cecil Bullard – Parts Pricing in the Age of Online Parts Sellers [FTR 089] 03/16/2020 Bonus Episode 03 – Town Hall Academy on Insurance Coverage 03/13/2020 Kelly Moore – Enticing our Youth to have a Career in the Aftermarket [RR 518] 03/13/2020 Are You Paying for Training? The Right Thing To Do [THA 162] 03/12/2020 Stop Being Afraid – Bryan Gossel [RR 517] 03/10/2020 Shops Putting Others Down. WHY? – Tom Palermo [FTR 088] 03/09/2020 Our Customers Don’t Know How We Make Our Sausage and it is Time They Learned [RR 516] 03/06/2020 Insurance Coverage Review – Part 1 [THA 161] 03/05/2020 Growing Your Business and Striving for Greatness – Kirk Richardson [RR 515] 03/03/2020 Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087] 03/02/2020 Aftermarket 2030 Consolidation – Opportunities – Challenges – Succession Planning [RR 514] 02/28/2020 Open Forum: Ask the Shop Owner – Part 2 [THA 160] 02/27/2020 In Search of Silver Bullets – Scott Shotton [RR 513] 02/25/2020 Kim Aurenheimer – Fall In Love With Your Business, Again [FTR 086] 02/24/2020 Aftermarket Acumen Part 5 – Succession [RR 512] 02/21/2020 Service Advisor Role Play #4 [THA 159] 02/20/2020 Zero Dollar Customers – Tom Palermo [RR 511] 02/18/2020 Bob Greenwood on Billed Hours Per RO [FTR 085] 02/17/2020 Aftermarket Acumen Part 4 – Technician Pay [RR 510] 02/14/2020 Shop Owner Open Forum [THA 158] 02/13/2020 Teaching Students at Kustom Built Cars [RR 509] 02/11/2020 Ben Johnson – The Power of WHY [FTR 084] 02/10/2020 Aftermarket Acumen Part 3 [RR 508] 02/07/2020 Flat Rate vs Hourly-Bonus Hybrid Pay Plans [THA 157] 02/06/2020 Becoming the CEO – Bob Greenwood [RR 507] 02/04/2020 Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083] 02/03/2020 Aftermarket Acumen Part 2 – HR Concerns [RR 506] 01/31/2020 Localizing National Training [THA 156] 01/30/2020 Don’t Get Over-focused on KPI’s Without Putting the Customer at The Center [RR 505] 01/28/2020 Steve Finzel – Too Many Fluids [FTR 082] 01/27/2020 Aftermarket Acumen Part 1 [RR 504] 01/24/2020 Are You Selling Tires? [THA 155] 01/23/2020 Partnerships [RR 503] 01/21/2020 Brian Sump – Never Let Your Foot Off The Pedal [FTR 081] 01/19/2020 Impact Award Winners 2019 [RR 502] 01/17/2020 Cash is King and Important to Your Business [THA 154] 01/16/2020 Survey Says! [RR 501] 01/14/2020 Matt Fanslow – Helping Local Shops [FTR 080] 01/13/2020 Bonus Episode 2 – Little Effort – Big Benefit 01/11/2020 What Worked – What Didn’t – Success Has Its Ups and Downs [RR 500] 01/10/2020 Pricing Parts Purchased from Dealers [THA 153] 01/09/2020 Bill Long MEMA CEO – Advancing The Business Interest of Our Industry [RR 499] 01/07/2020 Andy Bizub – Too Many Are Quick To Trash Each Other Based On Emotions And Not Facts [FTR 079] 01/06/2020 Dynamic Leadership – Building Your Leadership Team [RR 498] 01/03/2020 How To Increase Your Labor Rate Without Losing Car Count [THA 152] 01/02/2020 Erik Mortensen – Former Technician Now Automotive Educator [RR 497] 12/31/2019 Bonus Episode – Them Changes | A Must Listen 12/30/2019 « Previous 1 … 20 21 22 23 24 … 37 Next »
