Search Here are the two most recent episodes Building a Foundation to Prevent Employee Turnover [THA 461] Nov 28, 2025 People HATE to Be Sold, Yet They LOVE to Buy [RR 1067] Nov 25, 2025 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460] Nov 21, 2025 Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066] Nov 18, 2025 Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459] Nov 14, 2025 Helping People Do Life in Auto Repair [RR 1065] Nov 11, 2025 The Everyday Educator: How Leaders Reinforce Learning [THA 458] Nov 7, 2025 Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064] Nov 4, 2025 Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457] Oct 31, 2025 Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] Oct 28, 2025 Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456] Oct 24, 2025 A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062] Oct 21, 2025 From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] Oct 17, 2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] Oct 14, 2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] Oct 10, 2025 Building an Essential Skilled Automotive Career [RR 1060] Oct 7, 2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] Oct 3, 2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] Sep 30, 2025 The Silent Profit Killer: Inconsistent Processes [THA 452] Sep 26, 2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] Sep 23, 2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] Sep 19, 2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] Sep 16, 2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] Sep 12, 2025 A Phone Call Is Worth a Thousand Emails [RR 1056] Sep 9, 2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] Sep 5, 2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] Sep 2, 2025 Ring to Revenue: The Power of the First Hello [THA 448] Aug 29, 2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] Aug 26, 2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] Aug 22, 2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] Aug 19, 2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] Aug 15, 2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] Aug 12, 2025 1 2 3 … 61 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent RR 447: Jonnie Wright – Customer Service: What Are The Three Things You Want To Get Better At? 07/09/2019 FTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts? 07/08/2019 RR 446: Privacy, Data Ownership and Cyber-security Threatens the Automotive Aftermarket 07/05/2019 THA 126: Firing Customers – When is it Right or Wrong? 07/04/2019 RR 445: Cash Management with Chris Cotton 07/02/2019 FTR 052: Build Your Bench – Kyle Holt and Jay Goninen 07/01/2019 RR 444: Technician Round Table – Part 7 – Professionalism and More – Heipp – Landry – Fanslow: 06/28/2019 THA 125: Client Loyalty Programs – Do They Work? 06/27/2019 RR 443: Jill Trotta – Survey Results – The Best and Worst Metro Cities for Car Repair 06/25/2019 FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism 06/24/2019 RR 442: Joe Register – What are the Puts and Takes In Servicing Advanced Technologies 06/21/2019 THA 124: So You Need an Accountability Coach? 06/20/2019 RR 441: Geek Talk 2.0 Part 4 – Can Our Data Be Used As a Benefit to Others and Us? 06/18/2019 FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow 06/17/2019 RR 440: Bill Hanvey – Ownership of Vehicle Telematic Data Must Flow to the Vehicle Owner 06/14/2019 THA 123: The Power of the Supplier and Service Professional Relationship. 06/13/2019 RR 439: Safety Training in the Workplace – Charlie Ayers with CCAR 06/11/2019 FTR 049: Tom Lambert – Discount Model Marketing 06/10/2019 RR 438: My New Shop – From the Ground Up – Doug Callaghan 06/07/2019 THA 122: Talent Management – Developing Your Leadership Team 06/06/2019 RR 437: Recruiters Round Table with Kyle Holt & Jay Goninen 06/04/2019 FTR 048: Amy Mattinat – Our Technicians Are Car Doctors 06/03/2019 RR 436: Brad Beeston – Building a Reputation Online 05/31/2019 THA 121: APPS That Improve Productivity and Make for a More Efficient You 05/30/2019 RR 435: Young Careers In The Making – Automotive College Student Panel at CarFest 2019 05/28/2019 FTR 047: Jim Silverman – Stop Being Ordinary – Here is What it Takes to Become Extraordinary 05/27/2019 RR 434: Training Talk – Daytime vs. Night Time Training | ASE Certification | Instructors and Students 05/24/2019 THA 120: How Can We Provide Our Technicians a $100K Yearly Pay Package? 05/23/2019 RR 433: The Importance of Third Party Credentials | Creating a Learning Culture in Your Business 05/21/2019 FTR 046: Alan Symmes: When Your Community Needs Help to Afford Safe and Reliable Transportation 05/20/2019 RR 432: Shop Talk 11 – Important Aftermarket Partnership – Shop, Parts Supplier and Manufacturer 05/17/2019 THA 119: Improving Employee Loyalty 05/16/2019 RR 431: Sara Fraser – The Power of Social Media for Automotive Professionals 05/14/2019 FTR 045: Brian Walker – Foundational Marketing Techniques – There Are No Silver Bullets 05/13/2019 RR 430: Jennifer Filzen- What Dancing Taught Me About Running a Successful Business 05/10/2019 THA 118 Recruiting Students to Discover a Career in Automotive 05/09/2019 RR 429: Family Succession Part 2 – Parents on their Daughters Succession Plan 05/07/2019 FTR 044: Murray Voth – Your Opportunity is Huge; Find the River Where the Money Is 05/06/2019 RR 428: Tech Talk – ADAS | Support Vendors That Support Training | Fundamental Training 05/03/2019 THA 117: Creative Brainstorming: How To Build an Idea Factory 05/02/2019 RR 427: Vin Waterhouse – You Should Have the Highest Payroll in Town, Not the Lowest 04/30/2019 FTR 043: Dave Hobbs – Find The Time and Make the Sacrifice to Attend Training. Trainers Do! 04/29/2019 RR 426: Supporting Technician Training with Technology and Partnerships – Paul Louwers – AVI On Demand 04/26/2019 THA 116: Business Coaches Lab – Improving Shop Efficiency 04/25/2019 RR 425: Ray Fisher – Networking Just May Be Your Secret Weapon 04/23/2019 FTR 042: Vinnie Lucido – Find a Balance to Your Ego 04/22/2019 RR 424: New Aftermarket Measurement – Cost Per Billed Hour – Will Drive Your Profitability 04/19/2019 THA 115: Who Says You Need an Automotive Background to Run a Successful Shop 04/18/2019 RR 423: Shop Talk 10 – Sold My Business – What’s Next? 04/16/2019 FTR 041: Keith Williamson – Change or Be Changed and Commit to be a Forever Student 04/15/2019 « Previous 1 … 23 24 25 26 27 … 37 Next »
