Search Here are the two most recent episodes Building a Foundation to Prevent Employee Turnover [THA 461] Nov 28, 2025 People HATE to Be Sold, Yet They LOVE to Buy [RR 1067] Nov 25, 2025 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460] Nov 21, 2025 Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066] Nov 18, 2025 Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459] Nov 14, 2025 Helping People Do Life in Auto Repair [RR 1065] Nov 11, 2025 The Everyday Educator: How Leaders Reinforce Learning [THA 458] Nov 7, 2025 Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064] Nov 4, 2025 Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457] Oct 31, 2025 Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] Oct 28, 2025 Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456] Oct 24, 2025 A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062] Oct 21, 2025 From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] Oct 17, 2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] Oct 14, 2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] Oct 10, 2025 Building an Essential Skilled Automotive Career [RR 1060] Oct 7, 2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] Oct 3, 2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] Sep 30, 2025 The Silent Profit Killer: Inconsistent Processes [THA 452] Sep 26, 2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] Sep 23, 2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] Sep 19, 2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] Sep 16, 2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] Sep 12, 2025 A Phone Call Is Worth a Thousand Emails [RR 1056] Sep 9, 2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] Sep 5, 2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] Sep 2, 2025 Ring to Revenue: The Power of the First Hello [THA 448] Aug 29, 2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] Aug 26, 2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] Aug 22, 2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] Aug 19, 2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] Aug 15, 2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] Aug 12, 2025 1 2 3 … 61 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent THA 028: Twenty-One TIPS to Get an Edge on the Competition – Part 1 08/16/2017 RR 249: Brenda & Brent O’Neal from Repair One Automotive 08/15/2017 RR 248: Tom Lambert from Shadetree Automotive 08/11/2017 THA 022: Hiring for Team Dynamics 08/10/2017 THA 027: Performance Reviews – Best Practices 08/09/2017 RR 247: Derek Kaufman – Partner at Schwartz Advisers – What Does the Future with Autonomous Cars Look Like? 08/08/2017 THA 021: Getting Things Done: A Discussion on the Challenges of Time Management 08/07/2017 RR 246: Scott Brown from iATN 08/04/2017 THA 026: Succession Planning – The Next Generation Entrepreneurs 08/03/2017 RR 245: Kate Jonasee from K-Tech in Sebastopol, CA 08/01/2017 THA 020: How To Sell 250K Mile Maintenance & Save Your Customers Thousands 07/30/2017 RR 244: Brian Sump from Avalon Motorsports 07/28/2017 THA 025: Disaster Planning and Preparedness 07/26/2017 RR 243: Giuliano Zuccato – Chrysler Crossfire & Horse of Destiny Foundation 07/25/2017 THA 019: Where Will We Find Our Future Automotive Instructors? 07/24/2017 RR 242: Rick White from 180BIZ 07/21/2017 THA 024: Quality Controls – Why it Matters for Retention & Reputation 07/19/2017 THA 018: ASA Connected CARS Detroit May 2017 07/19/2017 RR 241: Jorge Menchu – AES Wave and Instructor 07/18/2017 THA 017: What Happens When The Phone Rings 07/16/2017 RR 240: Marion Miller from Complete Marketing Resources 07/14/2017 THA 023: Social Media – How To Strategies 07/12/2017 RR 239: John Burkhauser – Director of Educational Programs – Bolt On Technology 07/11/2017 RR 238: Greg Bunch from Aspen Auto Clinic 07/07/2017 THA 016: Lean Processes – Relentlessly Work On Eliminating Waste 07/06/2017 THA 015: How to Improve Employee Loyalty 07/06/2017 THA 014: Customer Retention Strategies 07/06/2017 RR 237: Rhonda Hiltbrand – News Works Marketing Group 07/04/2017 RR 236: Bob Cooper – Elite Worldwide 06/30/2017 THA 013: Expense Control – Best Practices 06/28/2017 THA 012: What Keeps You Up at Night? 06/28/2017 THA 011: Your Website – Tactics To Improve 06/28/2017 THA 010: Car Care Clinics For Women 06/28/2017 RR 235: Tom Piippo from Tri-County Motors 06/27/2017 RR 234: Vic Tarasik – Major Accounts Director at RLO 06/23/2017 RR 233: Brian Weeks from atc AutoCenter 06/20/2017 THA 009: ASE Value Proposition -Consumer -Shop Owner -Technician 06/17/2017 THA 008: Concierge Service – The Next Frontier 06/17/2017 THA 006: Managing a Negative On-Line Review 06/17/2017 THA 005: Must Attend Training Conferences 06/17/2017 RR 232: Dennis McCarron – On Sales 06/16/2017 RR 231: Tony Tatich from TMT Complete Auto Service Center 06/13/2017 THA 004: Preparing Your Business For Sale 06/12/2017 THA 003: Top Qualities of a Service Adviser 06/12/2017 THA 002: Resolutions 06/12/2017 THA 001: How to Improve Customer Loyalty 06/12/2017 RR 230: Technician Round Table Part 2 -Heipp – Landry -Fanslow 06/09/2017 RR 229: Ciara Pegoda – Leadership 2.0 – Part 3 06/06/2017 RR 228: Ciara Pegoda – Leadership 2.0 – Part 2 06/06/2017 RR 227: Ciara Pegoda – Leadership 2.0 – Part 1 06/06/2017 « Previous 1 … 30 31 32 33 34 … 37 Next »
