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THA 094: ASE – The Industry Credential and YOU!

11/21/2018
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THA 093: How Not To Be a Micro Manager

11/14/2018
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THA 092: The Extreme Value of Shop Tours

11/07/2018
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THA 091: Workshop – Service Adviser Roleplay – Part 2

10/31/2018
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RR 375: Trained By Techs – Creating a Training Commitment Inside All Shops

10/30/2018
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THA 088: Everything I Did Wrong and What I Learned

10/10/2018
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RR 368: Shop Talk 4. Gaining New Customers Through Marketing Automation.

10/05/2018
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THA 082: Acquisition Strategies

08/29/2018
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THA 081: Niche. Should We Find Specialties and Create a New Business Model or Services?

08/22/2018
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RR 355: Andrew Emery from Antero Automotive has The Best Job in the World

08/21/2018
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THA 080: Bring Them Back: How To Revitalize a Lost Customer

08/15/2018
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RR 352: Rocky Khamenian. Uniting The Industry’s Great Divide!

08/10/2018
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RR 347: Jonathan Ortiz of Foreign Affairs Auto – From Used Cars to Full Service

07/24/2018
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THA 073: Your Turning Point: The PIVOT(s) That Improved Your Business

06/27/2018
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THA 070: Business Coaches LAB – Leadership

06/06/2018
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THA 068: Why Just In Time Learning is Bad For Your Business

05/23/2018
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RR 326: Sherri Stock from InMotion Auto Care

05/11/2018
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THA 060: How To Get Value From Recorded Service Calls

03/28/2018
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THA 059: Critical Daily Actions That Matter

03/21/2018
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THA 058: How to Become the Employer of Choice

03/14/2018
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THA 056: Your Ideal Customer – Defining Your Avatar

02/28/2018
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RR 302: Lisa and Kevin Eckler

02/16/2018
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THA 053: Improve Communication Between the Service Advisor & Technician

02/07/2018
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RR 299: Christopher Petersen from Northwest Automotive

02/06/2018
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RR 298: Mark Roberts from Schertz Auto Service

02/02/2018
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