Carm Capriotto Remarkable Results Radio Podcast

Are You Getting Value From Your Training Dollars? [THA 254]

We preach on this podcast that the investment in training is everything to you and your business. However, are you receiving the training in the proper way? We are taking a deeper dive into what training should be, and how to learn effectively. You might think those are simple concepts you can skip over, but trust me, this episode will change your perspective.

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Managing Holiday Stress Amid the Pandemic – Dr. Dave Weiman [RR 593]

Managing Holiday Stress Amid the Pandemic – With Dr Dave Weiman [RR 593]

This holiday might not be the same as it was before but learn from Dr. Dave Weiman some great advice on dealing with the holidays.
I’m with Dave Weiman, the president of Weiman Consulting, a leadership consulting firm in Philadelphia PA. He is also an adjunct Assistant Professor at Widener University’s Institute for Graduate Clinical Psychology, and he is a Certified Performance Coach through Johnson & Johnson’s Human Performance Institute.

Dr. Dave gives you some great tips to help you get through the season. As an example, he says to maintain your routines, especially during the holidays. It gives our lives a sense of structure and stability and helps provide continuity over time. This is just one coping tactic he provides. This is an episode that all in your circle should listen to. Send the link to the members of your team, your peer group, your spouse, and your family.

The talking points of this episode can be found at remarkablersults.biz/e593.

Marketing: Never Take Your Foot Off the Gas Pedal [RR 701]

It’s always a pleasure to sit down with the Shop Marketing Pro’s team. We recorded this at the 2021 ASTE Conference. Marketing is constantly evolving and as a business owner, it’s easy to push it to the back burner. So do you know when is the best time to be marketing? My panel explains the great mystery of life.

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Big Business in a Small Town- Candice and Jesse Beuttenmuller [AW 083]

Guest hosts and shop tour with Candice and Jesse Beuttenmuller, TJ’s Alignment and Repair, WaKeeney, KS. How does a business survive in rural America where the population in the county is 2800 within 900 square miles. Find out how they make it work. They even have a business coach.
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700th Episode Milestone- 7 Trends [RR 700]

While past milestone episodes have focused on reflection, this episode focuses on the present and future in a rapid-fire format with 7 guests. Can your shop hold up as the industry and technology change? Do you have any plans to improve or change your business based on recent trends? My panel discusses some key strategies and how they face these opportunities and challenges.

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Under 30: Our Future is Bright [THA 253]

Recently I’ve had the chance to meet some inspiring young people in our industry and I wanted to be sure you had a chance to experience what I did. I brought three of them together and I think you’ll agree, if we are grooming our young talent the proper way and they have the fortitude like these three do, then our future is in strong hands.

remarkableresults.biz/a253

Does Your Customer Know That You Know How to Fix Cars?

Does your customer know that you ‘Know How’ to fix their car? Do they really know? Do you make it a point to explain the investment you have in people, training, tools, subscriptions, and equipment so that your client can rely on you to solve their toughest challenges? I read a recent blog from Seth…

New Leadership Team at ASCCA [RR 699]

At AAPEX 2021 I caught up with the new Leadership team at ASCCA the Automotive Service Councils of California. I’ve known so many industry leaders who make ASCCA a great organization. I have the incoming and the outgoing president to talk about the future and a wide perspective on the power and value of association membership. Remember great things happen when we work together and my panel of ASCCA members is here to encourage you to get involved.

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“I Stopped Micromanaging” Becki McGinnis [AW 082]

Guest host and shop tour with Becki McGinnis as she discusses why “letting go” is essential if you want your business to grow. Your employees take care of your customers and as an owner, you take care of your employees. It’s time to allow your employees to do the job they were hired to do.

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Industry Leaders Update Right to Repair Act & Discuss AAPEX 2021 [RR 698]

AAPEX 2021 went off without a hitch, despite the constant changes in regulations and mandates as it related to COVID. I was there and now get a behind-the-scenes glimpse of what it took to successfully launch AAPEX, plus, an important update on the Right to Repair Act and the future of our industry. Serious stuff here. While you’re listening to this episode take out your phone, go to repairact.com and be an active voice. It’s time to tell Congress you support the Right to Repair Act! If you earn your living in the independent aftermarket you need to get behind this.

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Maybe You Need a Boss [THA 252]

As an owner of your business, who holds you accountable? Why is it that many, of us, need someone to hold us accountable? Do you ever feel like you’re stuck in your own day-to-day world and not moving forward? Is your business really growing or just trying to do better than last year’s numbers? My panel has a lot of answers, if you’re willing to listen and be open-minded, this episode can be a life-changer.

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AAPEX 2021 Service Award Winners [RR 697]

I had the privilege to speak with the AAPEX 2021 service award winners while at AAPEX. Be a fly on the wall as they discuss what it was like to receive the call that they were award winners and what it means to them. They were selected based on the guidelines of the nomination process and the final voting and filtering from industry professionals. Congrats again to Matt Fanslow, Eric and Jaime Carlson and Brittany Schindler, your awards are well deserved.

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PAVE Virtual Training [CC 100]

PAVE Training Part 1 [CC 100]

Here’s another special CarmCast highlighting PAVE, the Professional Automotive Virtual Education training which starts December 2-5, 2021. Yes, this is a timely message and Yes virtual training for technicians, shop owners, managers, service advisors, and collision professionals. With over 55 classes from some of the top industry trainers PAVE has something for everyone.

A great panel of industry trainers in this episode, speak to the importance of installing a training culture in your shop and the benefits from the long weekend of daytime training and why a training investment pays big dividends. A fitting end to 2021 with this virtual training opportunity. Guess what? You’re out of excuses, sign up at pavetraining.com — Let’s make training the new normal.

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Embracing Students into our Skilled Trade & Used Car Update – Justin Fricke [AW 081]

Guest Host and Shop Tour with Justin Fricke, CarTime Auto Center, Dundas, MN. How do you get students involved in the automotive industry? What piques their interests? What are your first steps as a shop owner to start engaging with students and schools? Justin also discusses his tandem business with used cars.

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Are You Grateful 365 Days a Year? – If Not, Why? [RR 696]

Every year the month of November sparks the feeling of gratitude. Some of you might even share what you’re grateful for at the dinner table on Thanksgiving. But are you truly grateful for the rest of the year? Or do you start to tune out and return to the white noise around you? In this episode Bill Nalu challenges the way you think about yourself and others. I guarantee you will feel differently when the audio ends and the work begins.

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Growing Sales For A New Location [THA 251]

Opening an additional location is hard work and can be challenging with twists and turns before the grand opening even happens. Learn from three shop owners who have multiple locations and their strategy to drive business to their new locations. They offer their ups and downs, what worked, and what didn’t. Many of you know that the real work starts way before the doors even open.

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Automotive Service Councils Educational Foundation [RR 695]

Did you know ASCCA (Automotive Service Councils of California) the great California association also has an educational foundation? The purpose is to raise funds to support and encourage technical training and education for the automotive industry. Did you also know you can be involved outside of California? Ask yourself if you and your network are doing enough to support educational scholarships for our industry.

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Vision KC 2022 – 30th Anniversary – Prepare to Go [CC 099]

Vision KC 2022 – Prepare to Go to the 30th-anniversary event

New classes are available. We listen to the why, what, who, when, and where of Vision 2022. My guests set up all the reasons to attend and they share some stories with you and important new things to look forward to next year. Some information in this podcast is time-sensitive that you will want to react to before 2021 ends.

Life Happens, How Do You Handle It? – Maryann Croce [AW 080]

Guest Host and Shop Tour with Maryann Croce from Croce Transmissions in Norwich, CN also coach and consultant at Small Biz Vantage.com Not only will we have a virtual tour of Croce Transmissions but speak to the challenges when ‘Life Happens’ and doesn’t go as planned. The question: ‘How Do You Handle it?”

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Supply Chain: Getting Parts to Market Post Pandemic Part 2 [RR 694]

After the overwhelming response to our first Supply Chain episode, I decided to follow up with Part 2 while at AAPEX 2021. Every day seems like there is a new challenge or problem to overcome. The squeeze of supply issues and parts availability are felt throughout our entire industry. Did you ever stop to consider this crisis isn’t a supply chain problem, but rather an increase in demand? Which is actually a good problem to have. This has forced every manufacturer to improve their efficiency and focus on a better connection with shops in order to service them properly. Let’s bring both sides together and continue to keep the dialogue open and transparent.

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Do We Earn Enough Respect? Charlie Marcotte and Dustin Brown [THA 250]

It’s easy to be involved in your community as a business owner. You can sign a check, donate to a raffle, or sponsor a local sporting league. While those are great gestures, are you truly connecting your brand and your heart to your community? In this episode, 2 shop owners explain their full commitment to their community and why it’s important to their brand and their longevity in their business. Be prepared to be inspired to start your own acts of service in your community.

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Short Term Goals WILL Change Your Behavior – Bob Cooper [RR 693]

Don’t just write down a few goals for 2022. Allow them to change your behavior. As we near the end of 2021, we all start to think about New Years Resolutions. But did you know only 3% of people have clearly defined goals? The other 97% that don’t how to set clearly defined goals — face fears of failure and rejection. This is a one-of-a-kind episode with Bob Cooper CEO at Elite Worldwide, that will set you on a path to change yourself and your business. It’s not about the 97 yards you’ve traveled down the field but the three ahead of you that will score a touchdown.

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Private Training Huge Benefit – Bill Hill and Leigh Anne Best [AW 079]

Private Training Huge Benefit – Bill Hill and Leigh Anne Best [AW 079] 079]

Guest Host and Shop Tour with Leigh Anne Best and Bill Hill from Mighty Auto Pro in Medina, OH speak to the power and value of private training for their technicians. Pick up some very smart ideas during the shop tour of this 17 bay legacy facility.

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CEO Margaret Palango Takes the Lead [RR 692]

I’m so honored to be speaking with the new CEO of Auto Shop Solutions, Margaret Palango. In this episode, Margaret shares how she went from a stay-at-home mom to her newly appointed position as CEO. You have to create opportunities for yourself and go for what you want. Her new role will encourage more women to join our industry. Listen and be inspired and strive to grow your confidence so you can reach your goals, take big leaps and make a difference.

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Coaching CEO’s to Their Next Level [THA 249]

Have you ever considered yourself the CEO of your business? If you own it, you should. If your role is the CEO then you’ve taken the important step to remove yourself from the bays and lead your business.

You should have joined a networking group, hired a business coach, attend training and continue to oversee your business from a birdseye view while your people lead it. In this episode, my panel discusses their experience in a CEO-only leadership group. Find out how it’s different from other networking and coaching groups and the secrets to elevate the functionality of your business. It’s time to learn about yourself and your role on a deeper level.

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