The Hardest Lessons to Learn – Kevin Eckler [RR 744]

There’s nothing better than catching up with an industry friend at TST’s Big Event! Dive into the blueprint of Kevin Eckler’s second location, and his transparency of learning a valuable lesson of full commitment to his employees. He explains words are just words until actions are put into place. You’ll also hear from his newest employee that was an intern at his shop.

Kevin Eckler, Foreign Car Specialists, Poughkeepsie, NY. Listen to Kevin’s previous episodes HERE.

Key Talking Points

  • Kevin joined a local advisory board after listening to previous podcasts about it- is the evening adult education instructor, ages 18-58, learning how to ‘fix my car’ and developed into exposing the opportunity to join the automotive industry
  • “What you breathe into someone, is what they can become”
  •  Passion is contagious
  • The second location will have a training area- 7 miles away from the first shop
  • Hardest things to learn- not knowing everything and accepting and saying thank you to compliments
  • Are you looking at the other shops in your area as competition? Everyone is on the same team
  • Trust- little things will end up being big things, never say something without fully intending to do it, make it a priority
  • Words are words until actions are put in place
  • Intern turned full-time employee- William’s senior year at his high school required an internship

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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!