Posts by Carm Capriotto, AAP
Leadership Series Part 1 with Mike Davidson – Everything Rises and Falls [RR 640]
Leadership Series Part 1 with Mike Davidson [RR 640]
How often do you work on your leadership skills? If you don’t, where do you start? Every business owner knows they need to be strong leaders, but how many are consciously working on it? Mike Davidson, a John Maxwell Certified Teacher, Trainer, and Coach, will be bringing you a 5 part series on leadership during the next few months. In this part 1 episode, Mike breaks down the essence of leadership that you should have in both your personal and professional life. Mike is also a shop owner.
The key talking points for this episode reside at remarkableresults.biz/e640
My Biggest Mistakes [THA 223]
My Biggest Mistakes [THA 223]
In this episode, my panel discusses some of their biggest mistakes they’ve overcome as shop owners. We all wish we could go back in time and fix mistakes from ever happening, but unfortunately, there is no crystal ball for life. Instead, it’s important to reflect and turn it into a learning curve for ourselves and others. Take this opportunity to listen to this giving and transparent episode to perhaps avoid making the same mistakes in your business. Learn from these moments of truth.
The key talking points for this episode reside at remarkableresults.biz/a223
Tires Go Round and in the Bank
When I host and produce the weekly single subject Town Hall Academy, it gives me great reward to get as much information to the industry as possible. I love the fact that every podcast provides excellent information to all that watch and listen. Over the weekend, I relistened to the show on tires. If you…
EOS Part 4 Data with Barry Barrett [RR 639]
EOS Part 4 Data with Barry Barrett [RR 639]
We are on 4 of our 7 part series on the Entrepreneurial Operating System with Barry Barrett, a certified EOS implementer. In this episode we discuss data in terms of measurable numbers that give you the pulse on your business. Shop owners often only measure their business success by the number in the bank. And too often shop owners don’t set clear roles, goals and enforce accountability for their team. It’s time to take a magnifying glass to your organization to see where you are.
The key talking points for this episode reside at remarkableresults.biz/e639
Tom Ham and Shop Tour with Eric Henley [AW 052]
Guest Host Tom Ham and Carm celebrate the one-year anniversary of the start of Aftermarket Weekly. Tom also talks about rising prices and keeping your labor rate in tune with rising costs. The virtual Shop Tour by Eric Henley from H-Teck Auto Care in Gray, TN The Trivia Challenge: What Vehicle Won the MotorTrend SUV of the Year award for 2020?
Interesting New Technology with Chris Cloutier [RR 638]
Interesting New Technology with Chris Cloutier [RR 638]
If you love new technology you’re in for a treat! Chris Cloutier discusses the rapid changes in technology and what that means for our industry. If you’re not a fan of new technology, then consider this your opportunity to learn a slice of the future and get on board before it steamrolls you.
New technology is going to happen no matter what, it’s just a question of accepting it and adapting it to your world. The key talking points for this episode reside at remarakableresults.biz/e638
10 Things That Require Zero Talent [THA 222]
10 Things That Require Zero Talent [THA 222]
What makes a person successful? Is it luck? Is it because they are born to be leaders? Can success be taught or learned? Too often we get caught up in the day-to-day grind, we lose focus on the big picture called life. In this episode, we go back to basics and discuss 10 things that require zero talent that EVERYONE can accomplish. Practice each one and you’ll be amazed at the changes that follow.
You can listen and/or watch the video of this episode and find the key talking points at remarkableresults.biz/a222. They make a great meeting agenda.
NASTF Update with Donny Seyfer [RR 637]
NASTF Update with Donny Seyfer [RR 637]
In this episode, we dive into NASTF’s soft launch of the Assisted Immobilizer Reprogramming Service that offers secure repairs when a vehicle’s security system is involved.
Cybersecurity risks are always a top concern and NASTF has collaborated with automakers to close the gap and offer a service to help shop owners, technicians, and car owners.
The key talking points for this episode reside at remarkableresults.biz/e637
Why Invest In Digital Signage & Great Branding [CC 089]
Why Invest In Digital Signage & Great Branding [CC 089]
Welcome to CarmCast Episode 089 with a message on the power of digital signs and branding. This is another Why and How CarmCast and is repurposed from our LIVE broadcast.
I recommend you watch the video because we have a lot of pictures that bring the visual to the message. Sure the podcast will give you great tips but the pictures that my guests brought with them help show the power of their branding/signage strategy.
https://remarkableresults.biz/cc089
Keith Knowlton and Shop Tour with Trent Pickering [AW 051]
Learn Customer Communication Styles: DISC with Emily Chung [RR 636]
Learn Customer Communication Styles: DISC with Emily Chung [RR 636]
As automotive service professionals, it’s our job to educate our customers and clients. But did you ever stop to think about your approach? What is the best way to efficiently communicate with each individual (client) based on how they like to receive information? In this episode with Emily Chung, from AutoNiche, we discuss how and why it is important to code your customer and train your employees.
The key talking points for this episode reside at remarkableresults.biz/e636
Are You Fixing Hybrids Cars? [THA 221]
Are You Fixing Hybrid Cars? [THA 221]
If you’re waiting for a sign to get into hybrid repairs then consider this your wake-up call! You can either sit back and let a specialization opportunity pass you by, or take action and embrace hybrid repairs whose cars have been around for 21 years. Our lineup includes Craig Van Battenburg, Automotive Career Development Center (ACDC), Cameron Lee, Ernie Lee’s Service Center, and Raleigh Hybrids and Eric Carlson.
They are here to help guide you through hybrid repairs, marketing, tooling, and training. The key talking points for this episode on Hybrids reside at remarkableresults.biz/a221
Yellow and Red Envelopes with Seth Thorson [RR 635]
Yellow and Red Envelopes with Seth Thorson [RR 635]
In this episode multishop owner Seth Thorson, Eurotech Auto Repair, explains two important envelopes he has in his office. One is yellow and one is red and they contain key information if he unexpectedly was away from his business.
As shop owners you are constantly working on your business, but did you ever think about what would happen to it if you weren’t around? Where would someone find important passwords or contact information for sustaining your business? No one plans for accidents to happen but it’s important to prepare for the unexpected for your business’s survival, and for your family and employees.
The key talking points for this episode reside at remarkableresults.biz/e635
Eric Ziegler and Shop Tour with Carlo Sabucco [AW 050]
Supreme Court Ruling with Aaron Lowe [RR 634]
Supreme Court Ruling with Aaron Lowe [RR 634]
April 6th, 2021 was a big day regarding a Supreme Court ruling where Google had violated Oracle’s copyright of its API.
Why are we talking about it and what does this have to do with the aftermarket. A lot. I’m honored to have Aaron Lowe, Senior VP of Regulatory and Government Affairs as my guest. Aaron breaks down the impact that the ruling can and will be to the industry.
Where else will you find important and relevant news coverage than the Remarkable Results Radio Podcast! Learn all about it and the impact it will have on our future. The key talking points for this episode reside on remarkableresults.biz/e634
Specialization with Tom Palermo and John Anello [THA 220]
Specialization with Tom Palermo and John Anello [THA 220]
We are here to talk about specialization. Ever wonder what are the pros and cons to being a specialist in a certain field of repair? In this episode, we discuss fleet business with Tom Palermo, Preferred Auto Specialists, and the world of being a mobile diagnostician/programmer and ADAS calibrator from John Anello, Auto Tech on Wheels.
Listen to their approach to specializations and how they’ve adapted to the changes in our industry. This is Knowledge you need to have as you continue to learn what makes our aftermarket tic.
The key talking points for this episode reside at remarkableresults.biz/a220
The Coalition of Automotive Management Professionals (CAMP) with Bob Greenwood, Bill Haas and Brian Gillis [RR 633]
The Coalition of Automotive Management Professionals (CAMP) with Bob Greenwood, Bill Haas and Brian Gillis [RR 633]
If you’re a business owner there is no doubt having a business coach helps you make positive strides in your business and yourself. But what do coaches do when they want to continue to improve themselves? CAMP is the answer. The Coalition of Automotive Management Professionals was created for aftermarket coaches to network with each other. Learn how this organization was created and how their vision will help create a better aftermarket.
With me in this episode about CAMP are founders Bill Haas from Haas Performance Consulting, and Bob Greenwood, President and CEO of the Automotive Aftermarket E-Learning Center. Brian Gillis, Chief You Net Results Strategist also brings his insights to the show.
The key talking points for this episode reside at remarkableresults.biz/e633
Keeping Your Shop Floors Clean – Why and How [CC 088]
Stephane Grabina, BMW Excluservice, Rockville, MD, and Scott Pelava, Lonsdale Auto
Works, Lonsdale, MN share the reasons they keep their floors clean. They use a commercial
floor scrubber. Learn how and why these two successful shop owners have invested in
keeping their shop floors clean.
Why Are You Loyal?
Donnie Hudson and Shop Tour with John Eppstein [AW 049]
Unbreakable Bond Between Brothers with Fernando and Jonathan Osorio [RR 632]
Unbreakable Bond Between Brothers with Fernando and Jonathan Osorio [RR 632]
A common phrase people use is “family over everything.” But how many people truly live that mantra? Fernando and Jonathan Osorio are more than just two brothers owning an automotive business. We hear about their approach to business coaching while their business was only a few months old and the emotional bond when Fernando donated his kidney to save Jonathan’s life.
Prepare to be inspired as you listen to this heartwarming episode. Thanks to the Osorio brothers for sharing this great story.
The key talking points for this episode can be found on the website remarkableresults.biz/e632
Tires as a Profit Center [THA 219]
Tires as a Profit Center [THA219]
Did you know that roughly 33% of tires that come through your shop on customer’s vehicles need to be replaced? Are you willing to see that money go to someone else? It’s time to turn your business into a one-stop shop for your customers! Find out how in this episode with shop owners who love tires!
You can also watch the show’s video and get the key talking points at remarkableresults.biz/a219
EOS Part 3: People with Barry Barrett [RR 631]
EOS Part 3: People with Barry Barrett [RR 631]
In this Part 3 of our 7 part series on the Entrepreneurial Operating System with Barry Barrett, a certified EOS implementer we discuss the vital essence of any business, its people. Are you surrounding yourself with the right people? Are they doing the right job in your business? Do they share the same core values as yourself? Barry challenges the way you think about yourself and your people.
The key talking points for this episode with Barry Barrett reside at remarkableresults.biz/e631
Carolyn Coquillette and Shop Tour at Maximilian MotorSports with Maxmilian Macdonald [AW 048]
Guest Host Carolyn Coquillette from Luscious Garage in San Francisco and CEO of Shop-Ware interviews Carm. The Virtual Shop Tour by Maxmilian Macdonald from Maximilian MotorSports in Chehalis, WA. Trivia Challenge: What was the classic three-pointed star of Mercedes-Benz meant to initially symbolize? Listen for the fortune cookie wisdom of the week.
ASE Educational Foundation [RR 630]
ASE Educational Foundation [RR 630]
Many of us support education at the high school and college level giving of our time, guidance, and advice to advisory boards. If you are not I highly recommend getting involved. There are not enough independent voices on advisory boards. This is an important show where you will learn the role of the ASE Education Foundation in our schools and who is the biggest poachers of technician talent.
Find the key talking points for this episode at remarkableresults.biz/e630