Are You Going To AAPEX 2021? [CC 098]

Are You Going To AAPEX 2021? [CC 098]

Are you heading to AAPEX 2021 November 2nd-4th? Or are you still on the fence about going? In this episode, you will get a behind-the-scenes overview of AAPEX, what to expect, what’s new, and why you NEED to be attending. You’ll also hear from 4 trainers and what they will be presenting at AAPEX. It’s time to get excited, I know I am. My studio will be set up in Joe’s Garage in Repair Shop HQ; make sure you stop by and say Hi. Sign up at AAPEXSHOW.com

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Behind the Scenes: New Shop Retrofit/Remodel [CC 097]

Behind the Scenes: New Shop Retrofit/Remodel [CC 097]

With me is Carl Hutchinson from Complete Automotive in Springfield, MO, He showcases his second location that is almost ready for the grand opening. With any remodel, there were some hidden challenges and extra costs but Carl was able to meet those roadblocks and adapt in order to keep the construction going. If you’re considering a second location but don’t have the insights or ideas to retrofit a building from the ground up you’ll love this how-to episode. Imagine how tough it was with delays and spiraling costs of building materials.

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Are You Going To ASTE? An Update [CC 095]

Are You Going To ASTE? [CC 095]

Are you going to ASTE September 24th-25th 2021? If the answer is no, then let this episode be your reason why you need to attend. ASTE is a training and expo destination and the largest venue of its type in the Southeast. This may be the year you take the entire shop. We’ve been pent for a while, needless to say, so it may be just the perfect time to attend technical and business training and network with your peers. remarkableresults.biz/cc095

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Annual AAPEX Service Award Nominations [CC 094]

Welcome to a special CarmCast #094

Understand the role you play in recognizing our auto care industry’s top people. The AAPEX Service Awards are ready for your nomination. Find them aapexshow.com/service awards. The deadline is September 1, 2021.

Joining me is Dwayne Myers, Partner, Dynamic Automotive, and Bill Nalu, Interstate Auto Care, Madison Heights, MI. Bill and Dwyane were nominators from last year’s honors. They each had their nominee win.

This is a very important opportunity to increase the bar of professionalism in our industry. I’m sure you know someone worthy of a nomination. There are three awards in this annual recognition. Shop Owner, Technician, and Service Advisor of the year. This is the 2nd annual and the honors will be presented at AAPEX 2021.

I know you know someone worthy of a nomination. Consider your peer groups and twenty groups to nominate a shop owner of the year. Think about the dedication from your technician and service advisor that makes a great contribution to the professionalism of your business. You may be a technician and would like to nominate one of your co-workers or a friend.

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Day End Processes with Bill Nalu and Joe Hanson [CC 093]

Do you have a set of tasks that need to be performed at the end of business every day? Does this discipline help your team keep focused on customer service, securing your money, and the facility for closing time?

My panel provides you with a few of their day-end disciplines that, as you’ll hear, provide the business and the customer with strong day-end measures.

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Selling Batteries with Tom Sciortino and John Armstead [CC 092]

Selling Batteries with Tom Sciortino and John Armstead [CC 092]

How many batteries are you selling in your business per week and per year? Are you testing each battery that comes through the bays no matter what? You might be missing an opportunity to not only make a sale but also gain a customer’s trust that their battery needs to be replaced before it fails. No one wants to get stuck because of a dead battery. Listen and learn from two guys that aren’t shy about sharing how many batteries they sell per week!

Head to the CarmCast Page on my website https://remarkableresults.biz to listen or watch archived episodes.

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Employee Amenities with JJ Greenfield and Kelly Michel [CC 091]

Employee Amenities with JJ Greenfield and Kelly Michel [CC 091]

I recommend you watch the video so you can see pictures of top-notch employee amenities from JJ’s Auto Care and Kelly’s Auto Repair. Both shops are located in Florida, and with that humid summer weather, you’ll see a refreshing way their tech’s beat the heat!

Showing your employees how much you value them can also be as easy as providing lunch once a week or once a month.

Head to the CarmCast Page on my website remarkableresults.biz or my youtube channel to watch the video and find the key talking points for this episode. You might want to watch previous Carmcasts on lean processes and digital signage!

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Improve Your Capabilities and Processes – Get LEAN [CC 090]

Improve Your Capabilities and Processes – Get LEAN [CC 090]

I recommend you watch the video so you can see the incredible organizational strategies Craig Caudill has implemented at Fine Tuned Auto in Erie CO. Use it as a template for your shop. Head to the CarmCast Page or remarkableresults.biz/cc090 to watch the video and find the key talking points for this episode.

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Why Invest In Digital Signage & Great Branding [CC 089]

Why Invest In Digital Signage & Great Branding [CC 089]

Welcome to CarmCast Episode 089 with a message on the power of digital signs and branding. This is another Why and How CarmCast and is repurposed from our LIVE broadcast.

I recommend you watch the video because we have a lot of pictures that bring the visual to the message. Sure the podcast will give you great tips but the pictures that my guests brought with them help show the power of their branding/signage strategy.

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Keeping Your Shop Floors Clean – Why and How [CC 088]

Stephane‌ ‌Grabina,‌ ‌BMW‌ ‌Excluservice,‌ ‌Rockville,‌ ‌MD,‌ ‌and‌ ‌Scott‌ ‌Pelava,‌ ‌Lonsdale‌ ‌Auto‌ ‌
Works,‌ ‌Lonsdale,‌ ‌MN‌ ‌share‌ ‌the‌ ‌reasons‌ ‌they‌ ‌keep‌ ‌their‌ ‌floors‌ ‌clean.‌ ‌They‌ ‌use‌ ‌a‌ ‌commercial‌ ‌
floor‌ ‌scrubber.‌ ‌Learn‌ ‌how‌ ‌and‌ ‌why‌ ‌these‌ ‌two‌ ‌successful‌ ‌shop‌ ‌owners‌ ‌have‌ ‌invested‌ ‌in‌ ‌
keeping‌ ‌their‌ ‌shop‌ ‌floors‌ ‌clean.‌ ‌

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Women Shop Owners Round Table [CC 087]

In honor of March’s Women History Month, I assembled a panel of lady shop owners to discuss the women’s role in the aftermarket. The ladies brought some wide-ranging perspectives and I loved the trajectory of this discussion. No matter your position or gender in our beloved aftermarket give this episode your due. The ladies were on fire.

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RR 493: Do More of 2020 – Goals – Standards

RR 493 Do More in 2020

Since 2020 is on our doorstep you may just write down a few thoughts that get sparked by this discussion. The whole idea here is to share this with you so you can work toward greatness. If you are successful, I know you work at it and strive to get better each day. I also know your fuel comes from learning new things and inspiration from others.

This discussion originated as a CarmCast broadcast live on my Facebook Page. I thought it so good I wanted to share on Remarkable Results Radio My panel is Tom Palermo from Preferred Automotive Specialists and Danny Sanchez from AutoShop Solutions. I asked ‘What are you going to more of in 2020?’ The result was so good that I wanted to share their insights with a much larger audience, hence releasing it here as an RRR podcast.

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