What Type of Training Works for You? [RR 706]

What Type of Training Works for You? [RR 706]

Training, training, training. We can’t talk enough about the importance of training and how it’s changed due to COVID-19 along with smarter trends on virtual. How has free virtual training impacted the industry? What are the pros and cons to live training and virtual training? What can we do to encourage more people to get training? And another thought …. What is your commitment to training in the new year?

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Recovering From a Wrong Service Advisor Hire [THA 256]

Recovering From a Wrong Service Advisor Hire [THA 256]

As an owner, it can be easy to want something to work out so much, you become blind to certain red flags. You also worry about the production of your business if you let someone go. What should you do? My panel shares their experience with a wrong service advisor hire and how they recovered.

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Training Workshops: Develop Your Culture and Leadership [RR 705]

Training Workshops: Develop Your Culture and Leadership [RR 705]

How do you elevate your business to the next level? It can seem like an uphill battle. Why does improving yourself and your business seem overwhelming to most people? Where do you even start? It all starts with one step at a time. Here is a great interview about UpShift Powered by Ask Patty and provides training on culture, leadership skills, and diversity inclusion (including women) among so much more. Consider it your own personal board of directors for your business. With Jody Devere and Donna Wagner.

remarkableresults.biz/e705

Why We Remodeled [AW 085]

Why We Remodeled [AW 085]

Guest host and shop tour with Gilda Dyckman, Cars Automotive & Muffler, Redondo Beach, Ca. Get an inside look at two remodeled buildings and find out why they rebranded their name.

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How to Pass a Wage and Hour Audit from DOL [RR 704]

How to Pass a Wage and Hour Audit from DOL [RR 704]

When was the last time you thought about your business being audited? The proverbial ‘Hi I’m from the government and I’m here to help!’ type of audit. Well, they are very real and we hear of stories and fines that get levied because we are not paying attention to specifically wage and hour laws. If you thought about it more often, you would be taking all the precautions to avoid penalties and fines. This episode is all about an audit and how to play by the rules. Don’t wait until the department of labor calls, take action to ensure your business is conforming to the law.

remarkableresults.biz/e704

Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255]

Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255]

Culture is a common buzzword in our world. But did you know every organization has organic culture no matter what? If you’re not consistently developing and working on your culture, it will churn on its own and slip from your fingertips. What’s the cultural vibe in your business?

remarkableresults.biz/a255

The Four Pillars of Marketing – Tony Mercury [RR 703]

The Four Pillars of Marketing [RR 703]

This episode focuses on simplified marketing that will offer new ideas to try out and to bring focus to “thinking like the customer.” Make sure your business is making a splash and being noticed.

remarkableresults.biz/e703

Three Managers You Need In Your Business- George Zeeks [RR 702]

Three Managers You Need In Your Business [RR 702]

Can owners buy freedom? The short answer is no, they have to grow it with their people. Are you grooming specific employees in managerial roles? Or do you give them a title and assume they can go on autopilot? George Zeeks discusses the three different managers you need in your business as it grows. Find out if you have these roles filled or you need to start.

remarkableresults.biz/e702

Are You Getting Value From Your Training Dollars? [THA 254]

Are You Getting Value From Your Training Dollars? [THA 254]

We preach on this podcast that the investment in training is everything to you and your business. However, are you receiving the training in the proper way? We are taking a deeper dive into what training should be, and how to learn effectively. You might think those are simple concepts you can skip over, but trust me, this episode will change your perspective.

remarkableresults.biz/a254

Marketing: Never Take Your Foot Off the Gas Pedal [RR 701]

Marketing: Never Take Your Foot Off the Gas Pedal [RR 701]

It’s always a pleasure to sit down with the Shop Marketing Pro’s team. We recorded this at the 2021 ASTE Conference. Marketing is constantly evolving and as a business owner, it’s easy to push it to the back burner. So do you know when is the best time to be marketing? My panel explains the great mystery of life.

remarkableresults.biz/e701

Big Business in a Small Town- Candice and Jesse Beuttenmuller [AW 083]

Big Business in a Small Town- Candice and Jesse Beuttenmuller [AW 083]

Guest hosts and shop tour with Candice and Jesse Beuttenmuller, TJ’s Alignment and Repair, WaKeeney, KS. How does a business survive in rural America where the population in the county is 2800 within 900 square miles. Find out how they make it work. They even have a business coach.
remarkableresults.biz/aw083

700th Episode Milestone- 7 Trends [RR 700]

700th Episode Milestone- 7 Trends [RR 700]

While past milestone episodes have focused on reflection, this episode focuses on the present and future in a rapid-fire format with 7 guests. Can your shop hold up as the industry and technology change? Do you have any plans to improve or change your business based on recent trends? My panel discusses some key strategies and how they face these opportunities and challenges.

remarkableresults.biz/e700

Under 30: Our Future is Bright [THA 253]

Under 30: Our Future is Bright [THA 253]

Recently I’ve had the chance to meet some inspiring young people in our industry and I wanted to be sure you had a chance to experience what I did. I brought three of them together and I think you’ll agree, if we are grooming our young talent the proper way and they have the fortitude like these three do, then our future is in strong hands.

remarkableresults.biz/a253

New Leadership Team at ASCCA [RR 699]

New Leadership Team at ASCCA [RR 699]

At AAPEX 2021 I caught up with the new Leadership team at ASCCA the Automotive Service Councils of California. I’ve known so many industry leaders who make ASCCA a great organization. I have the incoming and the outgoing president to talk about the future and a wide perspective on the power and value of association membership. Remember great things happen when we work together and my panel of ASCCA members is here to encourage you to get involved.

remarkableresults.biz/e699

“I Stopped Micromanaging” Becki McGinnis [AW 082]

“I Stopped Micromanaging” Becki McGinnis [AW 082]

Guest host and shop tour with Becki McGinnis as she discusses why “letting go” is essential if you want your business to grow. Your employees take care of your customers and as an owner, you take care of your employees. It’s time to allow your employees to do the job they were hired to do.

remarkableresults.biz/aw082

Industry Leaders Update Right to Repair Act & Discuss AAPEX 2021 [RR 698]

Industry Leaders Update Right to Repair Act & Discuss AAPEX 2021 [RR 698]

AAPEX 2021 went off without a hitch, despite the constant changes in regulations and mandates as it related to COVID. I was there and now get a behind-the-scenes glimpse of what it took to successfully launch AAPEX, plus, an important update on the Right to Repair Act and the future of our industry. Serious stuff here. While you’re listening to this episode take out your phone, go to repairact.com and be an active voice. It’s time to tell Congress you support the Right to Repair Act! If you earn your living in the independent aftermarket you need to get behind this.

remarkableresults.biz/e698

Maybe You Need a Boss [THA 252]

Maybe You Need a Boss [THA 252]

As an owner of your business, who holds you accountable? Why is it that many, of us, need someone to hold us accountable? Do you ever feel like you’re stuck in your own day-to-day world and not moving forward? Is your business really growing or just trying to do better than last year’s numbers? My panel has a lot of answers, if you’re willing to listen and be open-minded, this episode can be a life-changer.

remarkableresults.biz/a252

AAPEX 2021 Service Award Winners [RR 697]

AAPEX 2021 Service Award Winners [RR 697]

I had the privilege to speak with the AAPEX 2021 service award winners while at AAPEX. Be a fly on the wall as they discuss what it was like to receive the call that they were award winners and what it means to them. They were selected based on the guidelines of the nomination process and the final voting and filtering from industry professionals. Congrats again to Matt Fanslow, Eric and Jaime Carlson and Brittany Schindler, your awards are well deserved.

remarkableresults.biz/e697

PAVE Virtual Training [CC 100]

PAVE Training Part 1 [CC 100]

Here’s another special CarmCast highlighting PAVE, the Professional Automotive Virtual Education training which starts December 2-5, 2021. Yes, this is a timely message and Yes virtual training for technicians, shop owners, managers, service advisors, and collision professionals. With over 55 classes from some of the top industry trainers PAVE has something for everyone.

A great panel of industry trainers in this episode, speak to the importance of installing a training culture in your shop and the benefits from the long weekend of daytime training and why a training investment pays big dividends. A fitting end to 2021 with this virtual training opportunity. Guess what? You’re out of excuses, sign up at pavetraining.com — Let’s make training the new normal.

remarkableresults.biz/cc100

Embracing Students into our Skilled Trade & Used Car Update – Justin Fricke [AW 081]

Embracing Students into our Skilled Trade & Used Car Update – Justin Fricke [AW 081]

Guest Host and Shop Tour with Justin Fricke, CarTime Auto Center, Dundas, MN. How do you get students involved in the automotive industry? What piques their interests? What are your first steps as a shop owner to start engaging with students and schools? Justin also discusses his tandem business with used cars.

remarkableresults.biz/aw081

Are You Grateful 365 Days a Year? – If Not, Why? [RR 696]

Are You Grateful 365 Days a Year? – If Not, Why? [RR 696]

Every year the month of November sparks the feeling of gratitude. Some of you might even share what you’re grateful for at the dinner table on Thanksgiving. But are you truly grateful for the rest of the year? Or do you start to tune out and return to the white noise around you? In this episode Bill Nalu challenges the way you think about yourself and others. I guarantee you will feel differently when the audio ends and the work begins.

remarkableresults.biz/e696

Growing Sales For A New Location [THA 251]

Growing Sales For A New Location [THA 251]

Opening an additional location is hard work and can be challenging with twists and turns before the grand opening even happens. Learn from three shop owners who have multiple locations and their strategy to drive business to their new locations. They offer their ups and downs, what worked, and what didn’t. Many of you know that the real work starts way before the doors even open.

remarkableresults.biz/a251

Automotive Service Councils Educational Foundation [RR 695]

Automotive Service Councils Educational Foundation [RR 695]

Did you know ASCCA (Automotive Service Councils of California) the great California association also has an educational foundation? The purpose is to raise funds to support and encourage technical training and education for the automotive industry. Did you also know you can be involved outside of California? Ask yourself if you and your network are doing enough to support educational scholarships for our industry.

remarkableresults.biz/e695

Vision KC 2022 – 30th Anniversary – Prepare to Go [CC 099]

Vision KC 2022 – Prepare to Go to the 30th-anniversary event

New classes are available. We listen to the why, what, who, when, and where of Vision 2022. My guests set up all the reasons to attend and they share some stories with you and important new things to look forward to next year. Some information in this podcast is time-sensitive that you will want to react to before 2021 ends.