Search Here are the two most recent episodes Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465] Dec 26, 2025 When Customers Ask AI First: What Shop Owners Need to Know [RR 1071] Dec 23, 2025 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Millennials Are Becoming Your Most Important Employee and Customer – Kent Bullard [RR 804] Dec 9, 2022 Service Advisor Overload [THA 305] Dec 8, 2022 Finding Technicians Part 1- Chris Lawson [RR 803] Dec 6, 2022 The Front Counter: “Picking Up The Pennies” Aaron Woods [AW 134] Dec 3, 2022 Transferring Technical Knowledge – Isaac Rodell and Keith Perkins [RR 802] Dec 2, 2022 Seller Beware [THA 304] Dec 1, 2022 Public Perception of Automotive Careers – Bill Thompson [RR 801] Nov 29, 2022 “Goals Set, Goals Accomplished” Jon Kloosterman [AW 133] Nov 26, 2022 Our Adoption Story [RR 800] Nov 25, 2022 Alignments! Rates, Numbers and ROI [THA 303] Nov 24, 2022 Are You Thinking With Your Customer’s Wallet In Mind? Jaron Kleber [RR 799] Nov 22, 2022 Fleets: Our Next Frontier- Lee and Kelli Weatherby [AW 132] Nov 19, 2022 TechForce: Powering Our Youth [RR 798] Nov 18, 2022 We Are Paperless and Loving It! [THA 302] Nov 17, 2022 Behind the Scenes: Hudson Family Trifecta Awards [RR 797] Nov 15, 2022 The Internet Is Educating Your Customers…Shouldn’t You? – Keith Benline [AW 131] Nov 12, 2022 Fixing Fuel Pump Comebacks – Malcolm Sissmore [RR 796] Nov 11, 2022 Service Advisor Pay Plans [THA 301] Nov 10, 2022 The Benefits of Purchasing EV’s For Tenured Technicians – Bill Nalu [RR 795] Nov 8, 2022 Demeny Pollitt Lists Her Labor Rates and Menu Prices On Website [AW 130] Nov 5, 2022 Leverage Your DVI and Drive More Revenue – Craig O’Neill [RR 794] Nov 4, 2022 Dave Ramsey Financial Program [THA 300] Nov 3, 2022 Google Reviews: New Value From the Words Used [RR 793] Nov 1, 2022 “I Did Not Know!” – In the Bays with Tracy Capriotto [AW 129] Oct 29, 2022 Is Your Business Drowning? – John Burkhauser [RR 792] Oct 28, 2022 Differentiate with Video [THA 299] Oct 27, 2022 Paul Scanner Danner: His Life, His Brand, His Impact [RR 791] Oct 25, 2022 Inside Chapel Hill Tire: Empowering Employees and Branding [AW 128] Oct 22, 2022 Transmissions and Training: Female Perspectives – Lorraine Klein and Tiffany Scherado [RR 790] Oct 21, 2022 Technician Tools and Jocko [THA 298] Oct 20, 2022 « Previous 1 … 16 17 18 19 20 … 62 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465] 12/26/2025 When Customers Ask AI First: What Shop Owners Need to Know [RR 1071] 12/23/2025 The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464] 12/19/2025 The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070] 12/16/2025 The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463] 12/12/2025 The Future of Automotive Services: Diversify or Get Left Behind [RR 1069] 12/09/2025 Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462] 12/05/2025 The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068] 12/02/2025 Building a Foundation to Prevent Employee Turnover [THA 461] 11/28/2025 People Love to Buy, They Don’t Like to Be Sold [RR 1067] 11/25/2025 Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460] 11/21/2025 Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066] 11/18/2025 Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459] 11/14/2025 Helping People Do Life in Auto Repair [RR 1065] 11/11/2025 The Everyday Educator: How Leaders Reinforce Learning [THA 458] 11/07/2025 Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064] 11/04/2025 Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457] 10/31/2025 Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] 10/28/2025 Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456] 10/24/2025 A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062] 10/21/2025 From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] 10/17/2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] 10/14/2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] 10/10/2025 Building an Essential Skilled Automotive Career [RR 1060] 10/07/2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] 10/03/2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] 09/30/2025 The Silent Profit Killer: Inconsistent Processes [THA 452] 09/26/2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] 09/23/2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] 09/19/2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] 09/16/2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] 09/12/2025 A Phone Call Is Worth a Thousand Emails [RR 1056] 09/09/2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] 09/05/2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] 09/02/2025 Ring to Revenue: The Power of the First Hello [THA 448] 08/29/2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] 08/26/2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] 08/22/2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] 08/19/2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] 08/15/2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] 08/12/2025 People 101: Why Soft Skills Drive Hard Results [THA 445] 08/08/2025 Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051] 08/05/2025 The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] 08/01/2025 Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050] 07/29/2025 Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] 07/25/2025 The Power of Accountability: You Can’t Grow Alone! [RR 1049] 07/22/2025 Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442] 07/18/2025 Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048] 07/15/2025 Women In NAPA (WIN): Building a Supportive Community [THA 441] 07/11/2025 Eating Electric: Fueling Your Body for Longevity [RR 1047] 07/08/2025 1 2 3 … 37 Next »
