Search Here are the two most recent episodes Lost in Translation: Why Customers Ignore Deferred Work [RR 1116] Nov 3, 2026 Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509] Oct 30, 2026 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Big Success in a Small Town – Jeff Grassman [AW 120] Aug 27, 2022 Mobile Air Climate Systems Association (MACS) – Peter Coll and Andy Fiffick [RR 774] Aug 26, 2022 Numbers Don’t Lie, They Also Don’t Tell the Truth [THA 290] Aug 25, 2022 Customer Perceptions Part 1 – Bob Cooper and Bill Greeno [RR 773] Aug 23, 2022 Second Location: Opportunity Knocked – Andy Bizub [AW119] Aug 20, 2022 “Uncopyable Sales Secrets: How to Create an Unfair Advantage and Outsell Your Competition” by Kay Miller [RR 772] Aug 19, 2022 Flat Rate VS Salary Debate [THA 289] Aug 18, 2022 The Women of NAPA AutoCare [RR 771] Aug 16, 2022 Purchased, Renovated and Reopened in 6 Months – Seth Thorson [AW118] Aug 13, 2022 Hypocrisy: Check Yourself, Before You Wreck Yourself – Matt Fanslow [RR 770] Aug 12, 2022 Writing Ads That Attract Rock Stars [THA 288] Aug 11, 2022 2022 Napa Technician Of The Year: Meg Lewis [RR 769] Aug 9, 2022 Be Proud of Your Culture [AW 117] Aug 6, 2022 Work Happy, Drive Happy [RR 768] Aug 5, 2022 Maintenance Intervals: Industry Standards [THA 287] Aug 3, 2022 Ron Capps: Two Time World Champion NHRA Driver Turned Team Owner [RR 767] Aug 2, 2022 Finding Success in an Auto Repair Complex [AW 116] Jul 30, 2022 How Partnerships Work [RR 766] Jul 29, 2022 Why Do a Repair Order Audit? [THA 286] Jul 28, 2022 What Do Technicians Really Want? – Jimmy Alauria and Jason Stretch [RR 765] Jul 26, 2022 Helping the Community Deter Converter Theft [AW 115] Jul 23, 2022 My Computer Was Hacked: Now What? – Tom Sciortino [RR 764] Jul 22, 2022 Identify Your Ideal Customer [THA 285] Jul 21, 2022 Processes: The Pulse of Your Business – Randy O’Connor [RR 763] Jul 19, 2022 Details Matter to Your Customers and Employees – Dale Warmuth [AW 114] Jul 16, 2022 Update: Training/Future of Hybrids and Ev’s with Craig Van Batenburg [RR 762] Jul 15, 2022 Are You Selling Customer Experience or Price? [THA 284] Jul 14, 2022 The New ADAS L4 ASE Certification – Shepanek, Haugh, and Perkins [RR 761] Jul 12, 2022 Growing Pains with Jim Shukys [AW 113] Jul 9, 2022 How To Build Relationships with Students and Schools [RR 760] Jul 8, 2022 « Previous 1 … 21 22 23 24 25 … 66 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent Lost in Translation: Why Customers Ignore Deferred Work [RR 1116] 11/03/2026 Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509] 10/30/2026 You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115] 10/27/2026 Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508] 10/23/2026 Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114] 10/20/2026 From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507] 10/16/2026 Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113] 10/13/2026 The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506] 10/09/2026 AAPEX 2026: What to See, Learn, and Experience [RR 1112] 10/06/2026 How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505] 10/02/2026 Stop Losing Price Shoppers: Give Them a Price Range [RR 1111] 09/29/2026 Work Together, Thrive Together, Build a Business You Can Sell [THA 504] 09/25/2026 Inside the Role of a Performance and Accountability Team Leader [RR 1110] 09/22/2026 How to Develop a General Manager for Your Auto Repair Shop [THA 503] 09/18/2026 From Daily Profit to Long-Term Business Value [RR 1109] 09/15/2026 The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502] 09/11/2026 The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108] 09/08/2026 Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501] 09/04/2026 Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107] 09/01/2026 Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500] 08/28/2026 1 2 3 … 99 Next »